Katie's Pet Heaven Reviews 145

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Have been going to Katie’s for years. Wouldn’t use anyone else. She is a lovely person who treats my cat with lots of care and love. Would 100% recommend her to anyone looking for a brilliant pet... See more

Rated 5 out of 5 stars

Maggie, our small black & white smoothie cockapoo had her first ‘professional’ wash & dry with a slight ear trim today . We thought it would be a good idea as she is going to board with Katie for a ho... See more

Rated 5 out of 5 stars

I have a temperamental cockapoo who really doesn't like being groomed. Many other groomers had voiced concerns, Katie didn't even hesitate, "bring him in, he'll be fine". She has a great way with dogs... See more

Rated 5 out of 5 stars

My dog Riley won’t let me do much to him grooming wise but he behaves himself while being groomed at Katie’s Pet Heaven which is because I think he feels relaxed during his appointment. He always lo... See more

Company replied

Company details

  1. Pet Groomer

Written by the company

Welcome to Katie’s Pet Heaven! My name is Katalin Balatincz and I have been working in this industry as a qualified dog groomer for 22 years since I have earned my degree in my home country in Hungary. I have worked in the UK as a mobile groomer since 2016. Year by year I try to expand my knowledge more with different courses; I am also interested in Asian fusion freestyle grooming. As of 2020, with thanks to a high demand of old, loyal and new clients who return to my service, I have been able to push my business even further and open my own salon. The side of the salon has free parking for customers available at any time. Katie’s Pet Heaven will always welcome any size and any breed of cats and dogs. I will always strive to find the best and new different grooming techniques and products to achieve the maximum customer satisfaction. My business aim is to always give the best standard of service, whilst giving your lovely fur babies the care and attention they need.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

145 reviews

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Rated 5 out of 5 stars

Millie is quite anxious

Millie is quite anxious when I go in but the staff are very friendly and she goes off happily with them. Looks beautiful when I pick her up.

October 24, 2023
Unprompted review
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Reply from Katie's Pet Heaven

Thank you, Sandra!

Rated 5 out of 5 stars

Great groom and Happy Dog

My pet dog always has a positive experience with Katie. Excellent groom and always comes away happy whereas other groomers I have used my dog has been a nervous wreck when leaving.

I cannot rate Katie high enough and always recommend her to other dog walkers when they ask where was my dog groomed.

October 9, 2023
Unprompted review
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Reply from Katie's Pet Heaven

Thank you!

Rated 5 out of 5 stars

First time here and very happy

First time here and very happy, easy to get a prompt appointment and dog looks great. Reasonable price too. Thanks, and will be back!

October 4, 2023
Unprompted review
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Reply from Katie's Pet Heaven

Thank you!

Rated 5 out of 5 stars

My crazy boys

My boys love staying at Katie’s, they are always eager to get inside and see their friends. Katie and her team do an amazing groom. I have two cockatoos, one has poodle hair which is a nightmare as it always get knotty.

September 21, 2023
Unprompted review
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Reply from Katie's Pet Heaven

Thank you!

Rated 5 out of 5 stars

Dog Grooming

Always take my 3 dogs a dachshund, cavapoo and teacup yorkie. All love going to Katie's and eager to get in the door! The trio always look good and are happy to return when needed.
Would recommend

September 12, 2023
Unprompted review
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Reply from Katie's Pet Heaven

Thank you!

Rated 5 out of 5 stars

My dog Riley feels relaxed during his grooming

My dog Riley won’t let me do much to him grooming wise but he behaves himself while being groomed at Katie’s Pet Heaven which is because I think he feels relaxed during his appointment. He always looks so handsome after a visit. The staff are so nice and friendly, you can see their love for animals from the minute you enter.

September 11, 2023
Unprompted review
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Reply from Katie's Pet Heaven

Thank you!

Rated 5 out of 5 stars

Would highly recommend

Would highly recommend, My shitzu “Orlando” had a wonderful cut.
Very professional and friendly. Thank you so much : )

August 2, 2023
Unprompted review
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Reply from Katie's Pet Heaven

Thank you for your wonderful and kind review :)

Rated 5 out of 5 stars

Cat Grooming

I wanted my Persian to have a thorough groom, although she was not matted, Katie found 2 knots. I stayed to reassure my cat as it was her first time. I also wanted her shaved around her rear end and thinned. Her claws were also trimmed. Katie was personal, professional & provided a wonderful service. I'll definitely go again. My cat felt gorgeous and, I think, she enjoyed it! I'd definitely recommend Katie.

July 28, 2023
Unprompted review
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Reply from Katie's Pet Heaven

Thank you, I am happy to work with your cat any time x

Rated 5 out of 5 stars

Boarding- total peace of mind

My 2 dogs were entrusted to Katie for boarding for 10 days while we went on holiday overseas. Total peace of mind. My dogs were very well looked after.

July 10, 2023
Unprompted review
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Reply from Katie's Pet Heaven

Thank you so much

Rated 5 out of 5 stars

Great service, dog looked fantastic

The initial booking was easy online and confirmed quickly. My dog (Springer Spaniel) was taken on time and he was ready within 80 minutes. Best of all he looked brilliant - at last soneone who can trim my dog as I asked. Very happy all round.

July 3, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic! Katie and her team are just awesome. They are kind, patient and extremely gentle especially with my two old dogs!

May 25, 2023
Unprompted review
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Reply from Katie's Pet Heaven

Thank you so much. They been with us so gentle 🤣🤣

Rated 5 out of 5 stars

The cockapoo cut

Katie does do a great cut on my dog, it’s always looks great wether it’s a summer or winter cut.

May 16, 2023
Unprompted review
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Reply from Katie's Pet Heaven

Thank you very much for your kind review Julie .
Glad to hear you are happy with our Job :)
See you soon

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