Hecate is we think about 17 years old, has three legs, is deaf and showing signs of dementia and was beginning to show her age. She was eating mainly dried food and pouches but not with any enthusiasm... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I’ve been really happy with KatKin. The food is clearly high quality, made with fresh ingredients and no unnecessary fillers. Most importantly, my cat absolutely loves it and eats every meal without... See more
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When we adopted our girl she was in bad condition knawing at her skin, scratching till she had open cuts all over her and pulling out chunks of fur at a time. We tried absolutely everything trying to... See more
Company replied
KatKin are producing a fantastic food for our little guy Sebastian. We were giving him a range of different foods and whilst he seemed happy to eat them, they were nothing like he has now. He gets so... See more
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Company details
About KatKin
Written by the company
KatKin goes hardcore for cat health. For far too long the fat cats of the industry have been pushing false information and fluffy claims about what cats need to eat.
Born To Eat MeatKatKin is a nutrition, education, and community focused cat-care brand that works with world leading veterinarians and nutritionists to develop fresh food that gives cats the nutrients they actually need. KatKin is cutting the fluff from the cat food industry and exposing the truth behind mass-produced cat food.
MissionKatKin’s mission is to show cat ownership for what it actually is, and defy the stereotypes of cat’s being “easy to care for.” Cats need “hardcore love” no matter if they’re a finicky feline or have a tricky tummy. The time for change is now, and KatKin won’t stop until their cat-first, no-bs attitude becomes the new standard everywhere.
Try now to give your cat the bestContact info
United Kingdom
- meow@katkin.com
- katkin.com
4.6
Excellent
13K reviews
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Simply the best
Taking care of any animal should be done with the best of care. Providing the best food and environment you can. Our decision to have a kitten was not taken lightly, and we searched for the best food available. We found Katkin. And very pleased we are too. Our kitten is thriving. He is growing well, active, alert, and has an amazing coat. And the zoomies 😂. Seriously, if you are considering trying Katkin, do it! It's delivered to your door in quantities of your choosing, of recipes of your choosing, very easy to feed and store, with the best ingredients. All meat, no fillers, cereals or unpronounceable additives. Yes it's more expensive than most cat foods, but look at what you're buying, quality. So if like me you want only the best for the cat in your care, there is only one food, and that's Katkin.
April 18, 2026
Unprompted review
Excellent quality, great choice.
You can tell the food is great quality. It smells good & consistency is excellent.
My cat loved it straight away, I always mix it with a little hot water to create a gravy.
Great choice of food.
The delivery was very well managed & beautifully wrapped with recyclable wool. I thought this a brilliant idea.
My cat is a very happy cat & I am a very happy cat parent.
Thank you 🙂
March 1, 2026
Unprompted review
Game changer for sensitive cats
I have a 5 year old half Siberian male cat. (I think so as he was a rescue) He’s been losing weight over the last year or so with a bad tummy. I had tried everything, vet checks (horribly expensive found nothing wrong), antibiotics prescribed, helped in the short term, but then back to losing weight. Tried various different foods for sensitive cats - no impact. Decided to give Katkin a go & honestly it’s a miracle. He’s put on weight, his coat is less matted & he’s so much happier. It took about a week to see a change but we are now 3 weeks in & I would recommend this cat food to anyone with a cat with a sensitive tummy. All my friends are commenting on how much healthy weight he has put on. I’m no longer having to clean up after him leaving smelly cat bottom stains everywhere & he’s just genuinely thriving. Customer service and advice is excellent also. Thank you Katkin from RooRoo.
April 17, 2026
Unprompted review
Chester loves it
Chester loves it . Yes it's not cheap but rather give Chester good food he eats rather than food i kept throwing way. Chester is old, 18 so deserves the best! 😽
March 23, 2026
Unprompted review
Reply from KatKin
Hi Michael,
Thank you so much for sharing your feedback.
We’re so happy to hear that Chester is loving his meals! At 18, he absolutely deserves the very best, and it’s wonderful that you’ve found something he enjoys and finishes — no more wasted food is a big win too.💛
It sounds like he’s being very well looked after, just as he should be. Give him a chin scratch from us!
Ang 🐈⬛
Great for my cat with IBD
Coco has hyperthyroidism and IBD. She has been on another diet for ten years (costing me a lot of money) but recently, she refused all food from that brand. So I decided to try Katkin. She ate it well for 5 days, but then refused it. I realised for the first time in her life, she got constipated. I bought some herbal drops to gently help with this, and now she is having healthy stools and she has her appetite back. She eats everything and she is a happy cat :)
April 17, 2026
Unprompted review
Reply from KatKin
Hi Maddy,
Thank you so much for sharing Coco’s journey with us — we know how challenging it can be managing conditions like hyperthyroidism and IBD, especially after so many years on a specific diet.💛
We’re really glad to hear that she initially took to KatKin so well, and even more so that you were able to identify what was affecting her and get her back to feeling comfortable again.
It’s great news that her appetite has returned and that she’s now enjoying her meals with healthy stools — that’s such an important sign that things are on the right track.
Coco sounds like a very special girl, and it’s clear how much care and attention you’ve put into finding what works best for her.
Thank you again for giving us a try and for sharing your experience — we’re so pleased she’s happy and eating well again.
Ang 🐈⬛
Please always check that free trial…
Please always check that free trial after as they put you on subscription straight away , I canceled it but they charged me two days before and have sent me delivery which I have no space in freezer , fridge and £80 pounds short .. they said they sent emails , I have one for delivery nothing about pre orders !!! Also my cat didn’t like some of the food so this is again going to be a waste
April 17, 2026
Unprompted review
Reply from KatKin
Hi there,
Thank you for sharing your feedback. I am so sorry for the frustration caused by the timing of this delivery. It’s never our intention to leave you feeling caught off guard, especially with a full freezer and an unexpected charge.
KatKin is a subscription service, and we do our best to make this clear during sign-up. Because we prepare our meals to order, we have a 3-day notice period for any changes. Once a payment is processed, the box is already being packed and handed to our couriers, which is why we couldn't stop this delivery in time.
Regarding your cat’s preference, we know how disheartening it is when they turn up their nose at a new meal. We usually recommend a very slow transition or gently warming the food, but we understand that every cat is unique and some can take a little longer to transition to fresh.
I’ve requested your details through Trustpilot so a Cat Expert can reach out so we can help further and share some tips that have worked for our own cats.
Best wishes,
Roz
CX Manager🐈
So I dont normally do reviews...
So I dont normally do reviews. But the improvement in Oscar's general health has been improved so much that I think its only fair to review. Oscars 14, he still looks really young, but he was a bit overweight and he was getting lethargic and just a bit out of sorts. I would do anything for him so I thought we woukd change his food. Honestly hes like a new cat, hes energetic, playful and generally much happier. Hes also lost some weight. The poops also do not smell anymore and are much smaller! Win win. I would recommend to any cat owners.
April 17, 2026
Unprompted review
Reply from KatKin
Hi Kristy,
Thank you so much for taking the time to write this, it really means a lot to us. 💖
We're so happy to hear about Oscar. At 14 it's great to know that he's still got that youthful spark, and it's even better to hear he's feeling more energetic, playful and generally happier again.
Thank you for trusting us with his meals and for sharing his story with us. We're delighted that KatKin has had such a positive impact for both of you.
Tyron 🐈⬛
Katkin is a great thing!!!
Katkin is a great thing!!!! Such a brilliant idea allround to give our beautiful cats the best of health they deserve...
April 17, 2026
Unprompted review
Reply from KatKin
Hi Fiona,
Thank you so much for your lovely message, we really appreciate it. 😸
It means a lot to hear that you see KatKin as a positive step toward giving your cats the very best because they absolutely deserve it!
Thank you so much for being a part of this community, if you ever need anything please let us know.
Tyron 🐈⬛
Good customer service easy to order and…
Good customer service easy to order and my cat loves it.
My cat was having steroid injections due to stress which was making him over groom. His coat is now growing back so saving on veterinary visits.
March 28, 2026
Unprompted review
Reply from KatKin
Hi there,
Thank you so much for sharing this with us. We're glad that ordering has been easy and that your cat is loving his KatKin meals. 😸
I'm great to hear that it's been such a positive change for him, we're sorry he's been through a stressful time.
It's really encouraging that his coat is growing back and that things are improving at home.
We're so happy that KatKin has been a part of his recovery journey. If you need anything please reach out!
Tyron 🐈⬛
Our cat loves the food
Our cat loves the food. He clears his bowl as soon as we put it down and doesn't yell for food between meals as much as he used to.
There are 7 varieties to choose from and it's only the (one) fish variety he's not keen on. He also loves the chicken sprinkles and the treats.
Definitely recommend it to others.
April 17, 2026
Unprompted review
Reply from KatKin
Hi Sue,
We're so glad to hear that your cat is enjoying KatKin and is settling into his mealtimes so well.
It's great to hear that he's loving the variety of food, as well as the chicken sprinkles and treats! We appreciate the feedback on the fish recipe too. 💖
We're so happy to hear that he's more content between meals as well. Thank you so much for recommending us to others.
Tyron 🐈⬛
We have tried many different cat foods
We have tried many different cat foods. Watkins is definitely a great choice for my cats. I have 2 cats and 1 being a really fussy eater. My cats don't seem to waste food anymore.
April 17, 2026
Unprompted review
Reply from KatKin
Hi Zachary,
Thank you so much for sharing, we're so happy to hear that KatKin has been a great choice for your two cats. 🐾
It's especially great to know that it's working well for your fussy eater, less food going to waste is exactly what we love to hear!
We really appreciate you giving us a try, and we're also glad both cats are enjoying their mealtimes again.
Tyron 🐈⬛
My cat loves Katkin
My cat loves the food and treats. The service is excellent and l also love the graphic design!
April 17, 2026
Unprompted review
Reply from KatKin
Hi Iris,
Thank you so much for your kind words, we're happy to hear that your cat loves their food and treats.
It's lovely to hear that you're enjoying the service as well as the design, that really means a lot to us! 😸
We're so happy to have both of you with us, we're always here if you need anything.
Tyron 🐈⬛
Excellent service
Excellent service, Mabel, our cat loves the choice of food & sprinkles! Cat litter is superb, does what it says on the packet! Happy cat, happy house!
April 17, 2026
Unprompted review
Reply from KatKin
Hi Gary,
Thank you for sharing your feedback with us! We're really pleased to hear that Mabel is enjoying her KatKin meals (and the sprinkles too!)🐾
I'm glad to hear that you're happy with the litter and that everything is working well at home. A happy cat really does make a happy house.
If you ever need anything or have any questions, we're always here to help.
Tyron 🐈⬛
Amazing
Amazing! In 2 days my cats diarrhea had stopped, and she now only passes faeces once a day
April 17, 2026
Unprompted review
Reply from KatKin
Hi Lyla,
I'm so happy to hear that your cats diarrhoea has stopped. Feeding cats fresh food really does make a positive difference! 😸
Her tummy will only get happier from here on out. Give her tons of love from us.
Feel free to reach out if you ever need anything.
Tyron 🐈⬛
A Great Decision for Me and My Cats
A few weeks ago I decided to order a trial of KatKin. I was fed up that I was spending a lot on cat food that my two cats liked one day but not the next. They were constantly looking for food and always seemed to be hungry. Katkin has changed all that. They clearly enjoy and are satisfied with what they’re having. I’m no longer fretting about which foods to buy for them, a lot of which they didn’t want anyway! Switching to KatKin has been a great decision for all of us.
April 17, 2026
Unprompted review
Reply from KatKin
Hi Jill,
We're so glad to hear that KatKin has been working for you, even the fussiest cats are no match for us! 😺
All of our meals make sure that your cats nutrition is met so that you never have to worry.
If you ever need any help with anything, please reach out.
Tyron 🐈⬛
Cats recommend this
Cats recommend this - eat all of it. Healthy coat. Small, hardly smelly poos
April 16, 2026
Unprompted review
Reply from KatKin
Hi Sally,
I'm glad to hear that your cat is eating all of their KatKin and you're starting to see the benefits.
A shiny coat is the best coat. Give your cat lots of extra pets from all of us. 😺
Feel free to reach out if you ever need any assistance.
Tyron 🐈⬛
My cats poos are no longer ruining my life
Great service. Definitely an investment, as it's more expensive than regular wet cat food, but the quality difference is night and day. You can see and smell the quality of the meat. It's dense and substantial. My cat loved it straight away, and it's satisfying to watch her eat it - I actually look forward to mealtimes. Her poos were insanely big and offensively stinky before, when she was eating regular wet cat food, and kibble. They are now much smaller and are almost odourless. This was the main driver to make the switch - we just couldn't take the farts and terrible litter box smells- but my cat genuinely seems so much happier and glossier now too. Huzzah.
March 20, 2026
Unprompted review
Reply from KatKin
Hi Mrs Miller,
We're so thrilled to hear your cat has been enjoying her KatKin.
The improvements you're seeing in her poos and coat are some of the many benefits of feeding fresh food, we're here to save you from the terrible litter box smells! 😊
Thank you so much for your great review, we look forward to serving your cat many more meals!
Let us know if you ever need any assistance with anything.
Tyron 🐈⬛
Best food ever
This food has changed my senior cats life completely. He is gaining weight and his blood results are perfect at last. Follow up phone call from a fantastic caring team to see how the transformation is going. Just a phone call away if you need help. Wish I'd found this food year's ago.
March 25, 2026
Unprompted review
Reply from KatKin
Hi June,
We love our seniors, and we're so glad to hear that KatKin is having a positive impact on his health. 💖
I'm glad to hear you're having a positive experience with our team as well, we're always here for you and your cat should you ever need any assistance.
Tyron 🐈⬛
This company should be ashamed
This company should be ashamed of themselves, the utter lack of care and disrespect is beyond me.
I bought a box to help a friend out because their prices (£50 for cat food) is ridiculous, only to find I was subscribed into a service.
Without warning they then took money for an order I did not want (my cat doesn’t even like the food), the text messages they sent ahead of time were simply offering me 20% off and banging on about sprinkles, no mention of another box until right at the very end, clever trick they have played there don’t you think? You just assume it’s a marketing ploy.
I then contacted them only to be refused my money back, I haven’t even received the box, I sent it back. So for them to keep my money when I have no goods from them is ludicrous.
Every member of staff I have dealt with so far just keeps sending me love hearts at the end of their emails which is so utterly unprofessional and embarrassing.
I am expecting a full refund and will not give up until I am paid my money back.
Do not buy from such a disrespectful company, not only will your cat not like their food but they will refuse to refund you any money which you are owed.
They should be embarrassed with how they run their company.
April 16, 2026
Unprompted review
Reply from KatKin
Hi there,
Thank you for sharing your feedback with us.
We sincerely apologise for the frustration you’ve experienced regarding your recent order. It is never our intention to mislead our customers or make light of their concerns, and we appreciate you giving us the opportunity to address these points directly.
Regarding the subscription notifications, we aim to provide clear reminders about upcoming deliveries. We hear your feedback that our focus on promotional offers, such as discounts and sprinkles, overshadowed the transactional details of your next box. Please be assured we are reviewing how this information is presented to ensure it is clearer for our customers moving forward.
In terms of the return, while health and safety regulations mean we cannot accept returns or provide refunds for food items once it has been prepared and are out for delivery.
Finally, we appreciate your feedback regarding our team’s use of hearts and informal language. While we strive for a friendly brand voice, we recognise that this can feel unprofessional during a support dispute.
We have requested your details so that our team can reach out to better understand your experience.
Thank you again for giving KatKin a try and for your feedback.
Best wishes,
Roz
CX Manager🐈
Since switching my cat his poop has…
Since switching my cat his poop has been the most solid it’s ever been less smell I had all four of my cats on KatKin before I lost 3 of them to other health issues yes it’s an additional cost but it’s more than worth the extra expense for piece of mind that my cat eats his food that’s put down for him and he loves the chicken chunks and sprinkles
August 16, 2025
Unprompted review
Reply from KatKin
Hi Susan,
We're so glad to hear that your cats poops are healthier and have less odour. This is one of the many benefits we see when you feed your cat KatKin.
We're so sorry to hear that you've lost three of your other cats to health issues, a proper diet will definitely help in the long run with any health complications.
The chicken chunks and sprinkles are an all time favourite amongst all of our cats, he has impeccable taste! 💕
Thank you so much for the lovely review, we're here for you should you ever need any assistance.
Tyron 🐈⬛
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