KatKin Reviews 12,831

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the product, noting that their cats love the food and often eat every meal without fuss. Many people observed significant health improvements in their pets, including healthier coats, increased energy, and resolution of digestive issues. The delivery service is frequently highlighted for its punctuality and the fresh, frozen condition of the food upon arrival. Additionally, consumers appreciate the excellent customer service, describing it as helpful and responsive. However, some customers expressed concerns regarding the price, finding it more expensive than other cat food brands. A few reviewers also mentioned issues with subscription management, such as unexpected deliveries or difficulties in stopping recurring orders. There were also isolated instances where cats did not like the food, leading to wasted product.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers report that their cats love the food,... See more

Quality

Consumers find quality to be positive, with many praising the high quality of the meat and ingredients,... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the speed and reliability of... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the excellent... See more

Price

Clients share ambiguous opinions on price. Many reviewers find the service expensive, noting it's pricier... See more

Based on these reviews

Rated 5 out of 5 stars

Hecate is we think about 17 years old, has three legs, is deaf and showing signs of dementia and was beginning to show her age. She was eating mainly dried food and pouches but not with any enthusiasm... See more

Company replied

Rated 5 out of 5 stars

I’ve been really happy with KatKin. The food is clearly high quality, made with fresh ingredients and no unnecessary fillers. Most importantly, my cat absolutely loves it and eats every meal without... See more

Company replied

Rated 5 out of 5 stars

When we adopted our girl she was in bad condition knawing at her skin, scratching till she had open cuts all over her and pulling out chunks of fur at a time. We tried absolutely everything trying to... See more

Company replied

Rated 5 out of 5 stars

KatKin are producing a fantastic food for our little guy Sebastian. We were giving him a range of different foods and whilst he seemed happy to eat them, they were nothing like he has now. He gets so... See more

Company replied


Company details

  1. Pet Supply Store

About KatKin

Written by the company

Get FRESH for 20% off Learn about Fresh Why does your cat food smell? About KatKin

KatKin goes hardcore for cat health. For far too long the fat cats of the industry have been pushing false information and fluffy claims about what cats need to eat.

Born To Eat Meat

KatKin is a nutrition, education, and community focused cat-care brand that works with world leading veterinarians and nutritionists to develop fresh food that gives cats the nutrients they actually need. KatKin is cutting the fluff from the cat food industry and exposing the truth behind mass-produced cat food.

Mission

KatKin’s mission is to show cat ownership for what it actually is, and defy the stereotypes of cat’s being “easy to care for.” Cats need “hardcore love” no matter if they’re a finicky feline or have a tricky tummy. The time for change is now, and KatKin won’t stop until their cat-first, no-bs attitude becomes the new standard everywhere.

Try now to give your cat the best

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

13K reviews

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Replied to 99% of negative reviews

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Rated 5 out of 5 stars

Top Notch cat food!

Website is so easy to use. No problems with changing order delivery dates or meal choices and everything is delivered quickly and arrives when it should. My cat has been so much healthier and happier since I switched to Katkin.

April 9, 2026
Unprompted review
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Reply from KatKin

Hi Allison,

Thank you for such a lovely review.

It’s fantastic to hear that you’ve found the website easy to use and the flexibility around deliveries and recipe choices helpful.

Most importantly, we’re so pleased to know your cat is feeling healthier and happier since making the switch — that’s exactly what we aim for.

We really appreciate you taking the time to share your experience, and if there's ever anything you need, please don't hesitate to reach out.

Robyn

Rated 4 out of 5 stars

Change for the good

Our cat eats it more than normal cat food. He loves the Moo but he doesn’t eat the Cluck. We’ve noticed he doesn’t eat dry food as much now. Overall we recommend.

April 15, 2026
Unprompted review
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Reply from KatKin

Hi Tim,

Thanks so much for your review.

It’s great to hear your cat has taken so well to the meals — and we’re glad he loves the Mooo recipe. Cats can be very particular about flavours, so it’s not unusual for them to favour one over another.

It’s also encouraging to hear he’s naturally moving away from dry food and enjoying his meals more. Thank you for giving us a try and for taking the time to share your experience.

Pop us a message if you ever need anything, we're always here to help!

Robyn

Rated 5 out of 5 stars

Obi is a very fussy cat.

Obi is a very fussy cat and at 14 I guess he’s allowed to be but he isn’t fussy anymore. I’m so pleased that we started using Katkin. Obi loves it. He’s eating it before I can even get it out of the packet.
On top of that the company is extremely professional, polite and helpful.

January 14, 2026
Unprompted review
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Reply from KatKin

Hi Ann,

Thank you for sharing Obi’s story with us.

We’re so glad to hear that he is enjoying his meals so enthusiastically.

We're also thrilled to know that mealtimes have become easier and more enjoyable, and that you’ve had a positive experience with our team.

If you and Obi ever need anything, please don't hesitate to reach out. Our team of Cat Experts are always here to help and offer support.

Robyn

Rated 5 out of 5 stars

Super results and so happy…

Wasn’t sure but wow was I glad we ordered, had issues with picky girl but now that’s not an issue, she’s waiting in the morning for her food and loves it. The quality is clear vs standard food, the defrost is quick it’s so much better for our girl… ⭐️⭐️⭐️⭐️⭐️

March 24, 2026
Unprompted review
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Reply from KatKin

Hi Chris,

Thank you for your lovely review.

We’re so pleased to hear that the transition has been such a positive one, especially for a previously picky eater.

It’s wonderful to know she’s now eagerly anticipating mealtimes and enjoying the quality of her meals. We’re also glad the convenience of quick defrosting has made things easier for you.

We truly appreciate your support and are delighted to be contributing to her health and happiness.

If you ever have any questions or need anything at all, please let us know!

Robyn

Rated 5 out of 5 stars

More natural food for your cat

What can you say? Before your first order, they give you a questionnaire to fill out about your cat.
Next you get the food through. It smells like food that your cat can eat and enjoy.
Just ordered my second consignment, my cat is more healthy and is enjoying the various flavours that KATKIN offer.
If you are fed up with throwing cat food out, give Katkin a try. I'm glad I did and so too is my cat.

March 20, 2026
Unprompted review
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Reply from KatKin

Hi Neil,

Thank you for sharing your experience.

We’re so pleased to hear that your cat has been enjoying the fresh meals! It’s especially rewarding to know you’ve seen a positive difference in your cat’s health and that mealtimes have become more enjoyable with less waste.

We truly appreciate your support and are delighted to be part of your cat’s journey to better nutrition.

If you ever need anything, please don't hesitate to reach out. We're always here for you.

Robyn

Rated 5 out of 5 stars

Best wet cat food.

Best cat food. Love that it's cooked food and not raw. Feel it's safe, easy to order and put in freezer. Easy to open and keep fresh. Customer service are incredible, helpful, knowledgeable and couldn't be better. They know what they are doing and they make you feel like you are given individual care. My cat loved it from day 1. Amazing.

April 14, 2026
Unprompted review
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Reply from KatKin

Hi Linda,

Thank you for such a thoughtful and detailed review.

We’re so pleased to hear that you value the safety and convenience of our fresh, gently cooked meals, as well as the ease of ordering and storage.

It’s especially rewarding to know that our customer service team has made you feel supported and well cared for — providing a personalised experience is very important to us.

We're also so happy to hear that your cat has loved the meals from day one. Thank you for choosing us to support their health and wellbeing.

If there's ever anything you need, please don't hesitate to get in touch.

Robyn

Rated 5 out of 5 stars

Amazing company

Amazing company. Feeding all the little nuus in the world

April 14, 2025
Unprompted review
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Reply from KatKin

Hi Luke,

Thank you for your kind words.

We’re delighted to be part of supporting the health and wellbeing of your cats through fresh, high-quality nutrition. We truly appreciate your support.

Pop us a message if you ever need anything, we're always here for you!

Robyn

Rated 5 out of 5 stars

You do what you say and I can…

You do what you say and I can communicate with you , it feels real even if it might be e AI. My cat loves the food

April 14, 2026
Unprompted review
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Reply from KatKin

Hi Clare,

We absolutely loved this, and we promise we’re not just some mysterious bowl-filling AI… even if we are very good at talking about cats!😹

Jokes aside, it means so much to hear that the communication feels real and easy. Being able to actually speak to a team and feel supported makes such a difference.

And of course, the most important part is that your cat loves the food too. Happy cat, happy human, and a little bit of humour in the mix is the perfect combination.❤️

Thank you for sharing this with us, and as always, our cat experts are always here if you ever need advice, support, or help choosing their next favourites (very real humans included 😸).

Staci🐈‍⬛

Rated 1 out of 5 stars

I am absolutely appalled at Katkins…

I am absolutely appalled at Katkins recipe change of gobble. My delivery arrived just now and the colour of the packaging has changed and clearly so has the recipe as there is now solid white fat around the edges where there was none previously snd the only reason I feed my cats on this recipe is because the fat gives them diahorrea. Not informed of any change in recipe but after a conversation on phone it appears that the recipe has been changed although the calories are the same but the tray size is smaller ( weighs less) which means they have replaced meat content with fat. I’m absolutely fuming and disgusted that they could actually do this, clearly as a cost cutting measure no doubt and not have the decency to inform customers about it. If I’d have know I would have cancelled my subscription to find a better, more honest company to buy my cats food from.

April 14, 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Agata,
Thank you for taking the time to share your feedback. I’m really sorry to hear how concerning this has been for you.

I completely understand how important consistency is, especially when your cats have sensitivities and you’ve found a recipe that works well for them.

To reassure you, we made a small and meaningful improvement to our Gobble recipe in September of last year to make it tastier and more nourishing. We let all our customers know at the time. We have not added fat to our recipes and have not made any updates since then.

As we expand our recipe range this year, we’re introducing a fresh new set of packaging colours across some of our recipes, making each one easier to spot.

We’re keen to take a closer look at what you’ve described with your recent delivery so we can better understand your experience and support you further. I’m also sorry if there was any confusion during your recent call. We always want to make sure information is clear and helpful.

We’d really appreciate the opportunity to review this in more detail, including the batch you’ve received. We’ve requested your details so that one of our Cat Experts can get in touch directly.

Thank you again for raising this with us. We hope to hear back soon.

Best wishes,
 Cali 🐈
 Senior Cat Expert

Rated 5 out of 5 stars

Happy Cat 😺

Before Katkin’s my cat was always hungry and was regularly bringing his food back up 🙈 but now just 2 meals a day and no problem with after effects 😻

April 14, 2026
Unprompted review
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Reply from KatKin

Hi Jacqui,

This is such a lovely transformation to hear about! 😸 It sounds like your boy has really settled into a much happier, calmer routine.

Going from always feeling hungry and bringing food back up, to now enjoying just two meals a day with no after effects is such a reassuring change. It must be such a relief for you to see him feeling more comfortable and content after eating.❤️

Thank you so much for sharing his journey with us, and as always, our cat experts are always here if you ever need advice, support, or help choosing his next favourites.

Staci🐈‍⬛

Rated 5 out of 5 stars

Great Cat Food

Great food. My fussy cat eats this consistently and is definitely a lot healthier getting this superior food inside her.

November 10, 2025
Unprompted review
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Reply from KatKin

Hi Steven,

This is such great news! Fussy cats can really keep us on our toes, so it’s wonderful to hear she’s now eating so consistently.

It sounds like she’s really enjoying her fresh meals and feeling the benefits too — a healthier, happier cat is always the best outcome.❤️

Thank you for sharing your experience with us, and as always, our cat experts are always here if you ever need advice, support, or help choosing her next favourites.

Staci🐈‍⬛

Rated 5 out of 5 stars

Happy HG loves his katkin

So easy to get fresh quality food delivered. You adjust your plan accordingly so you can choose your cat’s food. Packed to keep it frozen to pop in the freezer.

Henry George’s coat is silky his eyes bright and he is a happy little spoilt boy!
I know he is getting all the right nutrients.

April 14, 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Michaela,

This is so lovely to hear!😸 It sounds like Henry George is absolutely thriving on his KatKin meals.

We’re so glad you’ve found the whole process so easy too — being able to adjust his plan and choose exactly what he enjoys really does make everything feel more personalised. And it’s wonderful to hear the delivery has been arriving perfectly frozen and ready for the freezer, just as it should.

Silky coat, bright eyes, and a happy little spoilt boy really says it all. It sounds like he’s getting exactly the nutrients he needs while loving every bowl at the same time.❤️

Thank you for sharing his lovely update with us, and as always, our cat experts are always here if you ever need advice, support, or help choosing his next favourites.

Staci🐈‍⬛

Rated 5 out of 5 stars

Fantastic food snd great service

Fantastic food and equally fantastic customer service. What a rare combination.

Katkin food has revolutionised the way I feed my cats - I use it in combination with high end kibble. My cats have never had such glossy coats.

KatKin group also has excellent biodegradable cat litter.

April 14, 2026
Unprompted review
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Reply from KatKin

Hi Louisa,

What a gorgeous review — fantastic food and equally fantastic customer service really is the dream combination! 😸

We’re so happy to hear KatKin has revolutionised the way you feed your cats, and that using it alongside their high-end kibble is working so beautifully for them. Those wonderfully glossy coats are such a lovely sign that they’re truly thriving.

And the lovely mention of our biodegradable litter made us smile too. It’s wonderful to know it’s become such a valued part of your routine alongside the food.❤️

Thank you for sharing this with us, and as always, our cat experts are always here if you ever need advice, support, or help with your cats’ next favourites.

Staci🐈‍⬛

Rated 5 out of 5 stars

Monty loves it

Monty loves it!
With all the other brands we have tried he will eat it for a couple of days and then turn his nose up at it the next.
With Katkin he cleans the bowl every time!
More expensive than the regular brands but well worth it in my (and Monty's) opinion.

April 13, 2026
Unprompted review
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Reply from KatKin

Hi Jackie,

We absolutely loved reading this about Monty.

Fussy cats who lose interest after a couple of days can make mealtimes so tricky, so hearing that Monty is now cleaning his bowl every single time is such wonderful news. That kind of consistency really says everything about how much he loves his fresh meals.❤️

You’ve put it so perfectly, too — while it may be more than regular brands, when there’s zero waste and a cat who stays excited for every bowl, it really does feel worth it for both cat and human.

Thank you for sharing Monty’s lovely story with us, and as always, our Cat Experts are always here if you ever need advice, support, or help with his next favourites.

Staci🐈‍⬛

Rated 5 out of 5 stars

KatKin are producing the best food!

KatKin are producing a fantastic food for our little guy Sebastian. We were giving him a range of different foods and whilst he seemed happy to eat them, they were nothing like he has now. He gets so excited when it’s time to dine! He rolls on the floor and follows us as we add some water and pop it in the microwave. He was never like that before. That aside, we’ve seen a big difference in his energy levels, he’s so much more lively and energetic. He’s also sleeping better and the furballs have become nonexistent. His fur is so much more lustrous and shiny and his toilet business is so inoffensive, what a transformation. We’ll never go back to shop-bought food.

April 13, 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Derek,

Sebastian sounds like an absolute dream at dinnertime. His little pre-meal routine of rolling on the floor and following you around while you warm up his dinner genuinely made us smile.❤️

That kind of excitement says everything, especially when it’s such a big change from how he used to be. It’s wonderful to hear how much more lively and energetic he is now, and the better sleep, shiny coat, and even those disappearing furballs are such amazing signs that fresh food is really suiting him.

We also loved hearing that even his “toilet business” has become so much more inoffensive; those little everyday transformations make such a difference for cat parents too.

Thank you for sharing Sebastian’s gorgeous story with us. It really does sound like such a complete transformation, and as always, our Cat Experts are always here if you ever need advice, support, or help with his next favourites.

Staci🐈‍⬛

Rated 5 out of 5 stars

I weigh their meals and they love it…

I have a nine year old boy cat and a seven month old girl kitten. I weigh each portion of food and warm it with hot water, they seem very content. My nine year old has a tendency to gain weight and I have found the Katkin food to be 'clean' with no hidden horrors and suits him well. It doesn't stop him running to the fridge to help himself, he's a terror.

April 13, 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Gillian,

Thank you so much for sharing this. It’s wonderful to hear how well KatKin is working for both your nine-year-old boy and your little kitten. ❤️

It sounds like you’ve created such a lovely mealtime routine for them, and warming each portion with a little hot water is such a thoughtful touch. We’re especially happy to hear it’s been such a great fit for your older boy’s weight management while still keeping him happy and satisfied.🐾

Although it does sound like his trips to the fridge prove he hasn’t quite got the memo about portion control! 😹 He sounds like such a lovable little terror.

Thank you again for trusting us with their meals.

Staci🐈‍⬛

Rated 5 out of 5 stars

Great product

This is a great company, reliable, with an excellent product. A little pricey for more than one cat, but you can be sure they are getting healthy meals tailored to their needs.

April 13, 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Catherine,

Thank you so much for your lovely feedback.❤️

We’re really pleased to hear you’ve found us reliable and that your cats are enjoying such healthy, tailored meals. It’s always so reassuring knowing they’re getting exactly what they need and thriving on it.

We completely understand your thoughts on cost for multi-cat households too, and it means a lot to hear that, despite that, you feel confident in the quality and care going into every bowl.🐾

Thank you for sharing your experience with us, and as always, our Cat Experts are always here if you ever need advice, support, or help choosing their next favourites.❤️

Staci🐈‍⬛

Rated 5 out of 5 stars

My cat loves KatKin food

My cat loves KatKin food: Her coat is immaculate, her breath does not smell, nor her poo, and in my experience, that's not the usual! Great customer service, too. Even the cat litter is a revolution.

April 13, 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Graham,

This is such a fantastic update to read. It sounds like your girl is really thriving on her KatKin meals.

A glossy, immaculate coat along with fresher breath and much less smelly litter tray moments are such lovely signs that she’s feeling great on the inside as well as the outside. It’s always a big win when those “not so usual” changes become the new normal in such a positive way.❤️

We’re also really pleased to hear you’ve had a great experience with our customer service, and it’s wonderful to know the litter has been such a game-changer too.🐾

Thank you for sharing your experience with us, and as always, our Cat Experts are always here if you ever need advice, support, or help choosing their next favourites.

Staci🐈‍⬛

Rated 5 out of 5 stars

The food was great

The food was great and our cat had no problems in the eating. Plate clean every time. Freezer space could have been a problem and I did find it quite dear. But food well recommended. Enthusiastic cat food company.

April 13, 2026
Unprompted review
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Reply from KatKin

Hi Max,

Thank you so much for your lovely feedback.❤️

We’re really pleased to hear your cat is enjoying every meal and that you’re getting those perfectly clean plates each time. That’s always such a great sign.

We also really appreciate your honest thoughts around freezer space and cost. Those are important considerations, and it means a lot that despite that, you still feel the food is well recommended and that you see the enthusiasm behind what we do.

Thank you for sharing your experience with us, and as always, our Cat Experts are always here if you ever need advice, support, or help choosing their next favourites.🐾

Staci🐈‍⬛

Rated 5 out of 5 stars

Good quality food

Good quality food delivered on time and throughly enjoyed by my cats.

April 13, 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Pauline,

Thank you so much for your lovely review !😸

We’re so pleased to hear you’re happy with the quality of the food and that it’s arriving on time too. Most importantly, it’s wonderful to know your cats are thoroughly enjoying every meal, which is always the biggest win for us.❤️

Thank you for sharing your experience with us, and as always, our Cat Experts are always here if you ever need advice, support, or help choosing their next favourites.

Staci🐈‍⬛

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