They charged me for a stair runner hand truck, at the time of pick up they didn’t had the equipment and did not remove the price from the bill. I got a truck with back lift but the hand controlle... See more
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Customer oriented company with modern fleet. Chris is a right person at the right place: does his best to keep the customers well served. Perfect location (Den Haag -Donau).
That's the second time when I took a car in KAV. And this time as well all was very quick, polite and efficient. The car was practically new and very comfortable. I like this level of service. My... See more
i went there late on a satarday afternoon but the person was so kind to help me have a car when i explained i really need one. he patiantly helped me with everything and at the end i had exactly what... See more
Company details
Written by the company
KAV Autoverhuur heeft een team van enthousiaste medewerkers die dagelijks werken voor tevreden klanten en berijders. Met een netwerk van 14 vestigingen zijn wij een landelijke speler. Wij bieden zorgeloze mobiliteit en werken met de volgende kernwaarden; toegankelijk, expertise en vertrouwen. Sinds 1971, al meer dan 50 jaar kennis van zaken. De kracht van KAV is om snel en flexibel in te spelen op de vraag. Een ‘op maat ‘ oplossing waarbij binnen korte tijd een grote of specialistische opdracht aangenomen kan worden. Onder onze slogan ‘Kan Alles Vervoeren’ bieden wij zorgeloze mobiliteit in elk segment. Van personenbusjes, bestel-, bak- en vrachtwagens. Maar ook voor personenauto's is KAV Autoverhuur het vertrouwde adres voor zowel bedrijven als particulieren. Voor daghuur, week, weekend. Maar ook voor een maand of langer hebben wij shortlease producten. Recent heeft KAV ook elektrische en hybride voertuigen toegevoegd aan haar vloot. KAV Kan echt Alles Vervoeren!
Contact info
Kuiperij 13, 1185XS, Amstelveen , Netherlands
- 085-0241200
- info@kavautoverhuur.nl
- kavautoverhuur.nl
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best price, and best service
i went there late on a satarday afternoon but the person was so kind to help me have a car when i explained i really need one. he patiantly helped me with everything and at the end i had exactly what i was looking for. also best price for service compared to other companies
Very good service!
Very good service, quick delivery and return of the vehicle. l recommend.
Everything about the hire of a VW…
Everything about the hire of a VW crafter went perfectly. 1000+ km trip. Good friendly service, vehicle clean and in good condition. Parking for my car. Loose a star because price is a little higher than others. But probably worth the extra.
Professional work
Just a really good job they did. Everything that we agreed on was done. The bus was new and was clean. And the whole process to rent a vehicle is so easy.
Hidden fees, arrogant communication with customer
Primary calculation of rental price was far lower in comparison with final invoice due to surprising "extra charges". They do not wish to explain the meaning of these fees. When you say that for defence of EU customer rights you will employ European Consumer Center (ECC), they evaluate it as imminent action and stop communicate with you. Clear sign of discrimination of non Dutch citizens (short term visitors of Netherlands) with requirement to provide Dutch bank card only for reservation. They are informed about my location (another EU country 1700km away of Netherlands) however propose an appointment in the Amsterdam office. Such a cynical approach.

Reply from KAV Autoverhuur
The car was perfectly prepared and on…
The car was perfectly prepared and on time for us. Recommending to use KAV for all car rental needs. Thanks team KAV
Super service
Very good car rental service
Very good car rental service. Friendly and helpful staff, allowed to pick up van earlier even, which was much more convenient. Good reliable vans and reasonable prices. Renting from KAV is easy and simple!
KAV is my go-to car rental
KAV is my go-to car rental. Exceptional service and fair prices. They always return my deposit on time
Good and kind service
We rent sometimes with this company and they are helpfully and kind, wish you all the best to the KAV Team
Carlos
Bad experience.
Overall the rental was a good experience. The only issue is that the Kav team is not responsive by email after the rental is over. This takes it from 5 starts to 1 star.
Shame.
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