Horrible! Trying to book flights, I see a good price option. But when I select it, I am transferred to another booking site with an array of completely different options. Tried this several times and... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Over two days I kept getting offers on United that were not available when I was sent to the United website. I can't believe the database is synched only every couple of days. And I've had this proble... See more
Company replied
I downloaded the app. Tried to get into it but it kept cutting out & closing down. I find these apps are designed by people who know themselves what they are doing. They don't take in to consideration... See more
Company replied
I was searching for a flight a continually getting a price around 900, but then when i select it, I'm told the price has changed to 1171. I can't understand why your system can't be updated to reflect... See more
Company replied
Company details
Information provided by various external sources
KAYAK searches hundreds of other travel sites at once to find the information you need to make the right decisions on flights, hotels & car hires.
Contact info
United States
- kayak.ie
1.2
Bad
88 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Poor user experience on the site
Poor user experience on the site, difficult to determine which options are available with filtered options.
October 20, 2018
Unprompted review
Reply from KAYAK
Hi there,
Thanks for leaving us a review.
If you have any questions regarding the usage of our filters, please feel free to reach out to us directly at:
https://www.KAYAK.ie/support
Our support team are always glad to help!
Best,
Robert
The KAYAK team
Excellent comparison & options.
October 18, 2018
Unprompted review
Disappointing
When I went to book the flights chosen, they were no longer available at that price
October 9, 2018
Unprompted review
Reply from KAYAK
Hi there,
Thanks for leaving us a review.
Prices and availability changes do happen.
If it happens again, please share with us at https://www.KAYAK.ie/support and we'll check it out!
Best,
Robert
The KAYAK team
Looking to book flights and hotel for…
Looking to book flights and hotel for my daughter's 16th in November easiest site to use lots of help available and most of all best prices
October 3, 2018
Unprompted review
Nice and simple to use.
October 1, 2018
Unprompted review
Great information and easy to use
Great information and easy to use, love the breakdown of prices, would highly recommend it
September 28, 2018
Unprompted review
Reply from KAYAK
Hi Mary,
Thanks a lot for your positive review.
If you have any questions about KAYAK and our filters, feel free to reach out to our team at:
https://www.KAYAK.ie/support
We are always glad to help!
Best,
Robert
The KAYAK team
Found a significantly cheaper Lufthansa…
Found a significantly cheaper Lufthansa flight elsewhere
September 27, 2018
Unprompted review
Brilliant app
September 18, 2018
Unprompted review
very easy to use and got me ota a spot
September 13, 2018
Unprompted review
Time consuming to set up an alert
September 8, 2018
Unprompted review
Reply from KAYAK
Hi,
Thanks for the feedback. Did you know what you can tap the little bookmark icon within a search result to save an alert and to start watching that specific fare?
Hope this helps,
Monica
Team Cf
Would like notifications on hotel…
Would like notifications on hotel packages based on my search
August 28, 2018
Unprompted review
Reply from KAYAK
Hi Ken Donohoe,
That's a great suggestion. I will let the team know. in the meantime, set a hotel price alert to stay tuned in: https://www.kayak.ie/profile/dashboard
Thanks for the review,
Monica
Team KAYAK
Good service
August 28, 2018
Unprompted review
I find that KAYAK provide a good service
I find that KAYAK cover a good range of flights and accommodations that should work for everybody.
August 28, 2018
Unprompted review
Quality of information excellent and…
Quality of information excellent and accurate - not the case with other sites
August 25, 2018
Unprompted review
Gave me some great options
August 19, 2018
Unprompted review
Reply from KAYAK
Hi Margaret,
Happy to hear you liked our options, but why only 1 star? If you have any suggestions on how we can show you even greater options, please send us a note via www.KAYAK.ie/support.
Thanks a bunch,
Monica
Team KAYAK
Fantastic service.
So far I have found this site very useful and the prices are very competitive. Will be recommending to others.
August 8, 2018
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.