Horrible! Trying to book flights, I see a good price option. But when I select it, I am transferred to another booking site with an array of completely different options. Tried this several times and... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Horrible! Trying to book flights, I see a good price option. But when I select it, I am transferred to another booking site with an array of completely different options. Tried this several times and... See more
Company replied
Over two days I kept getting offers on United that were not available when I was sent to the United website. I can't believe the database is synched only every couple of days. And I've had this proble... See more
Company replied
I downloaded the app. Tried to get into it but it kept cutting out & closing down. I find these apps are designed by people who know themselves what they are doing. They don't take in to consideration... See more
Company replied
I was searching for a flight a continually getting a price around 900, but then when i select it, I'm told the price has changed to 1171. I can't understand why your system can't be updated to reflect... See more
Company replied
KAYAK searches hundreds of other travel sites at once to find the information you need to make the right decisions on flights, hotels & car hires.
United States
Hasn’t replied to negative reviews
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Kayak was straightforward and efficient to use and secured very competitive prices for flights.
Best sore for best flight and hotels ..
Very good experience. Could communicate better about reliability of third party sites.
I never recevied my email to confirm my hotel booking,as i rang the hotel to check and no booking on there system

Reply from KAYAK
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
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Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.