Kenkoh Reviews 85

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

It’s our first time to purchased a kenkoh Japanese massage footwear in DFC branch, with the assistance of Ms Anadi. We got the newest style. Thanks

Rated 1 out of 5 stars

I have been buying Kenkoh Chai V sandals On a website called Happy Feet for 8 yrs. Usually purchasing a pair or two each year. The quality has been wonderful for arch support and general whole foot s... See more

Rated 5 out of 5 stars

Excellent replacement to Kenkoh 'sliders' of 40 years ago! They weren't worn continuously! Do ensure you measure the length of your feet - my normal shoe size is UK6/39, but measured for a size 5 i... See more

Rated 5 out of 5 stars

Was skeptical about ordering pricey sandals online but their service and Japanese quality make it worth the effort - my feet appreciate the pressure on the soul, as it's the right amount soft to walk... See more


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4.2

Great

TrustScore 4 out of 5

85 reviews

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Rated 1 out of 5 stars

I have been buying Kenkoh Chai V…

I have been buying Kenkoh Chai V sandals On a website called Happy Feet for 8 yrs. Usually purchasing a pair or two each year. The quality has been wonderful for arch support and general whole foot support. However, now the quality is awful, what has changed??
My knees are hurting and I can narrow it down to these sandals. I am 100% sure the quality has gone way down with Kenkoh. Too bad...you have lost a loyal customer

May 24, 2025
Unprompted review
Rated 5 out of 5 stars

I really appreciate all the help I…

I really appreciate all the help I received from (Tasneem). I had a lot of anxiety on this purchase because I wasn't quite sure if they really delivered to the USA. For over 4 years I browsed their website,but they only shipped to Eastern countries until recently. I was shocked to finally see them ship to America. So I purchased the Sachi style which is the Middle Eastern sandal for men I've been wanting for the longest time! They are of the highest quality and were shipped on a timely basis. Thanks again to the {sales manager} for being very professional and answering all of my questions and concerns. I'm looking forward to buying another pair again.

April 3, 2025
Rated 5 out of 5 stars

Excellent service

Excellent service. Fast delivery. Great product. High quality. Not posted from Japan but from Dubai even though the website is .jp. But still a good service and product. The sandals are slightly different from the ones I bought 7 years ago but still work well. I would recommend.

April 12, 2025
Rated 2 out of 5 stars

Not as pictured

I have several pairs of Kenkoh shoes and I absolutely LOVE them....however....what I end up receiving is always disappointing. I ordered two items a year ago and one of the items they sent me was not correct. It was too expensive to send it back so I ended up giving them away. My most recent order a few weeks ago showed a beautiful pair of sandals, but when they arrived, they looked totally different than what was pictured. Even the box showed a different color than what I ordered. I contacted the company about this and was given an excuse about how things can look different on different computer monitors. But I shop online all the time and have for years and never had the experience of getting something that was a much different color than what was pictured. As much as I love these shoes, I'm very hesitant to order again because I feel like I'm picking out something when I'm blindfolded: what I order is kind of sort of, but not really what I get. This is a shame. It's a great product, they should spend some money on their website so that the pictures are more accurate.

April 15, 2025
Unprompted review
Rated 4 out of 5 stars

Since the original item I ordered…

Since the original item I ordered wasn't in stock, I appreciated being contacted immediately, and had the option to cancel or order a different item.

Even though I was disappointed the item I initially ordered was no longer available, I was really happy with the other style I replaced it with which looked even better in person.

My only recommendation is to make sure the availability of an item is accurate on the website.

April 2, 2025
Rated 5 out of 5 stars

Great

Great website, processing, information, quick delivery and great product. Can't ask for more?

March 27, 2025
Rated 3 out of 5 stars
Kenkoh logo

Reply from Kenkoh

Hi Fatma,

Apologies for the delay in delivery. The item is not available in our warehouse and needs to be transferred from the store.

If you’d like, I can refund the extra $3USD (10 AED) you paid for express delivery. Please let me know how you’d like to proceed.

Rated 3 out of 5 stars

Good

The delivery of the item and response is very good from Kenhoh. Also the item is delivered as ordered and posted on the website.

Only draw back the item is not worth of the amount spent and not value for money, also the look to sandal is also not great.

February 6, 2025

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