It’s our first time to purchased a kenkoh Japanese massage footwear in DFC branch, with the assistance of Ms Anadi. We got the newest style. Thanks
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have been buying Kenkoh Chai V sandals On a website called Happy Feet for 8 yrs. Usually purchasing a pair or two each year. The quality has been wonderful for arch support and general whole foot s... See more
Excellent replacement to Kenkoh 'sliders' of 40 years ago! They weren't worn continuously! Do ensure you measure the length of your feet - my normal shoe size is UK6/39, but measured for a size 5 i... See more
Was skeptical about ordering pricey sandals online but their service and Japanese quality make it worth the effort - my feet appreciate the pressure on the soul, as it's the right amount soft to walk... See more
Wrong size and another colour
First the size was wrong (!), (26 ordered, 25 received) second the colour was not the one ordered.
July 25, 2024
The shoes are great and comfortable
The shoes are great. It feels like you are walking on clouds. I have ordered more shoes. Thank you for producing such great shoes.
July 24, 2024
Unprompted review
The courier is very very very bad
The courier is very very very bad.
Since I paid 15 $ it should be better than this. I recommend DHL. For future
Order. Thanks
July 12, 2024
Was skeptical about ordering pricey…
Was skeptical about ordering pricey sandals online but their service and Japanese quality make it worth the effort - my feet appreciate the pressure on the soul, as it's the right amount soft to walk barefoot for long periods. For shorter periods prefer Maseur brand as they have harder knobs. The help provided via WhatsApp was excellent! Responsive, helped me to find the right size and delivery was quicker than expected. My dad liked them so ordering a pair for him too.
July 17, 2024
Unprompted review
tracking of purchase and swift delivery.
July 1, 2024
Great help for my overall well being!
Great help for my overall well being!! Thanks kenkoh sandals it help me allot in my back pain and foot pains..
July 12, 2024
Unprompted review
Customer service is top notch
Customer service is top notch, they helped me well. Now I can enjoy my new sandals!
July 6, 2024
Unprompted review
Very kind and helpful staff
Very kind and helpful staff. Assited in my online pyrchase and size exchange in store went smoothly.
June 11, 2024
Unprompted review
Very effective product!
May 20, 2024
Thanks can’t explain my feelings towards the fantastic team
I really appreciate the kenkoah team with their support and continuous consistent communication for their loyal customers. They are always willing to listen and help each time and they are also welcoming any sort of feedback and questions. The quality are very amazing and wish to buy more than the shoes I bought. Good luck to them and thank them so much
April 21, 2024
Unprompted review
Customs Duty - Over Charge
On receipt of my Kenkoh shoes I was charged an additional (unknown) customs duty charge of RO28.746 (USD$ 74.71)! This was disappointing to say the least. However, after reaching out to Ronald at Kenkoh, the matter was swiftly resolved. His immediate action and investigation into the matter has resulted in a refund that is currently in process. I was so impressed with Ronald’s swift action and polite communication with me. Now I can look forward to further Kenkoh purchases. Thank you so much Ronald! Nothing like a satisfied customer who does not feel cheated by the system and the purchase!😃
April 29, 2024
Unprompted review
Brilliant.Thank you so much Mr Ronald…
Brilliant.Thank you so much Mr Ronald for helping me and rectified the mistake that I make earlier.You not only rectified them but you were being very patience,well mannered and tactful.replied.to my emails.instantly.You make my day.😊Loved the Kenkoh sandals.very.comfy.my.2nd purchased.
May 14, 2024
Unprompted review
Excellent customer service
Excellent customer service, all staff/agent I spoke with are very helpful and made my transaction very easy, polite and professional. My shoes fit well and just what I am looking for except for one which I managed to exchange without any hassles at all. Easy fixed thanks for your help. Gold star products and service.
April 24, 2024
Excellent customer service
Excellent customer service, friendly staff , recommended
April 7, 2024
Unprompted review
+109 € customs duties without knowing
Had to pay +109 € customs duties before getting the parcel even if I did already pay 25 € for shipment within the order process in advance.
March 22, 2024
Kenkoh saved me from plantar fasciitis…
Kenkoh saved me from plantar fasciitis agony! Now, I walk 5km pain-free 😍😍😍 Thanks Kenkoh
February 1, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.