It’s our first time to purchased a kenkoh Japanese massage footwear in DFC branch, with the assistance of Ms Anadi. We got the newest style. Thanks
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have been buying Kenkoh Chai V sandals On a website called Happy Feet for 8 yrs. Usually purchasing a pair or two each year. The quality has been wonderful for arch support and general whole foot s... See more
Excellent replacement to Kenkoh 'sliders' of 40 years ago! They weren't worn continuously! Do ensure you measure the length of your feet - my normal shoe size is UK6/39, but measured for a size 5 i... See more
Was skeptical about ordering pricey sandals online but their service and Japanese quality make it worth the effort - my feet appreciate the pressure on the soul, as it's the right amount soft to walk... See more
Excellent Sliders and Swift Delivery
Excellent replacement to Kenkoh 'sliders' of 40 years ago! They weren't worn continuously! Do ensure you measure the length of your feet - my normal shoe size is UK6/39, but measured for a size 5 in Kenkoh. Very comfy (quite wide compared to old pair!) and seem to be helping with a back and foot problem (Quadratus Plantae, not as bad as Plantar Fasciitis, but similar).
Delivery outstandingly swift! Ordered 6.30 pm on a Friday night and received Dorset, UK by 11 am on Monday morning. Well done Kenkoh and DHL!
February 8, 2025
Great product…
My order arrived punctually & the product is great: as described & very comfortable.
January 25, 2025
Sandals and Clogs
The clog and sandal footwear I bought are comfortable and stylish. The delivery process was fast. And the company has excellent customer service. Everything highly recommended.
January 16, 2025
Great Job, received the right size and color unlike the last order I placed.in
Last order was the wrong size. A waste of $129.00. My order from Florida was super.
January 2, 2025
Quality shoes
Quality shoes, great for recovery after exercise. They look good too.
Lightning fast postage.
December 31, 2024
Great shoes!
These shoes make my feet feel so much better!
My Kenkohs have helped relieve my plantar fasciitis.
I am so thankful for these shoes.
December 26, 2024
Very prompt delivery and response to my…
Very prompt delivery and response to my queries was fast. Thank you
December 17, 2024
Super super nice and good brand.
Super super nice and good brand.
Allso the customer service is super good and fast.
Excellent company and stuff
December 21, 2024
Unprompted review
A happy customer
Excellent and clear communication. Delivery as promised and a very short delay.
December 13, 2024
Additional fees
They tell you about additional fees only after you make a purchase & won't send you the product unless you agree to pay. The return process is also complicated and they charge extra money for it. Won't buy from here again.
November 15, 2024
Unprompted review
Reply from Kenkoh
Thank you for your feedback. We want to clarify that an acknowledgment email was sent to you prior to shipping the item, confirming that you agreed to the terms, including any additional fees.
Regarding the return and exchange process, we understand your concerns. However, the delay has occurred because you have not yet finalized which item you would like for the replacement. Once you've made a decision, we can promptly proceed with the exchange.
We apologize for any inconvenience caused and appreciate your understanding.
It took all the foot pain and speed up…
It took all the foot pain and speed up my injury recovery
November 12, 2024
It didn't arrive easily.
November 5, 2024
Unfortunately the quality of the…
Unfortunately the quality of the product is extremely poor in comparison with the quality which they use to offer.Very disappointed
November 5, 2024
Happy customer
The website was easy to navigate and place an order and the delivery arrived quicker than it would have from Australia.
October 10, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.