Amazing company, coupled with an amazing service. With projects all over the North West & Midlands, they are our go to company to source & supply skips. Friendly, efficient staff, especially our Accou... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I wasn’t sure what I needed so I rang for advice initially, I spoke to Rachel - what brilliant customer service, she explained the pricing, sizing and the process in depth. Skip arrived no problem a... See more
Company replied
I have recently become the lead on a construction project, so I am still working my way through everything relating to the project. Waste management is something that is very important to our company... See more
Company replied
I had an excellent experience with Kenny Waste Management. From start to finish everything was handled smoothly and professionally, and I couldn’t be happier with the service. A special thank you to... See more
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Company details
Written by the company
Our purpose is to manage your waste responsibly. As a family business offering national coverage, we have put our customers first since 1985. We are here to deliver tangible environmental and commercial benefits, to each and every one of our customers, thoughout the UK.
Contact info
Worsley Trading Estate, Lester Rd, M38 0PT, Greater Manchester, United Kingdom
- sales@kennywastemanagement.co.uk
- kennywastemanagement.co.uk
4.6
Excellent
120 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 57% of negative reviews
Typically replies within 2 weeks
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Excellent assistance from Claire
Excellent assistance from Claire.
I approached KWM with a waste collection issue. Claire pointed us in the right direction straight away and referred business our way.
September 16, 2025
Unprompted review
Reply from Kenny Waste Management
Hi Craig, thanks for your feedback! Great to hear Claire was able to help quickly and point you in the right direction. We're proud to have such a helpful and proactive team. Thank you for choosing Kenny Waste Management!
Excellent customer service
Excellent customer service. Polite and approachable. Did what she said you was going to do and meant dates and time scales - Claire lawlor
September 15, 2025
Unprompted review
Reply from Kenny Waste Management
Thanks for your recommendation, Tom! It’s great to hear Claire delivered on her promises and provided polite, approachable service in your waste management. We’ll be sure to pass your comments on to her.
Recommendation - one of the best in the industry
The level of knowledge that Claire has in the waste industry is second to none. She has a focused customer service approach, understands commercial challenges and always keeps me updated with timescales. I'd thoroughly recommend this company and Claire to others who require waste management.
September 9, 2025
Unprompted review
Reply from Kenny Waste Management
Hi Neil, thank you for the fantastic feedback. It’s great to hear how much you value Claire’s knowledge and customer-focused approach, as well as her commitment to keeping you updated. We’ll be sure to pass along your recommendation and positivity — it means a lot to us and to Claire.
Claire Lawlor makes my life 10 x…
Claire Lawlor makes my life 10 x easier! Always available whether it’s via a phone call or email.
September 11, 2025
Unprompted review
Reply from Kenny Waste Management
Thanks for your review, Dan! Fantastic to hear Claire is making things so much easier and is always there when you need her. We’ll make sure she sees your feedback.
Absolute joke
My vehicle was damaged by a Kenny’s bin wagon over 6 weeks ago now. As the driver told me to I called the office the following day as it was out of hours when it happened.Gave them all the relevant information and I was told I would be contacted by someone. After a couple of weeks of nothing I sent an email asking for an update. Fast forward 6 weeks and still nothing. Called them again only to be asked for the information I had given them in the first place. I asked them to treat it as urgent because I felt I had been patient enough. I can guarantee if it was the other way round and I had damaged their property they wouldn’t be waiting as long as i have. Another few days and still nothing. Not even an email to say it is being looked into. Absolutely disgraceful in my opinion. On the verge of reporting the matter now as I feel that they are just trying to get away with it. Wouldn’t even consider using a company that think it’s ok to behave like this.
July 22, 2025
Unprompted review
Reply from Kenny Waste Management
We’re very sorry to read your review and to hear about the experience you’ve had following this incident. This is absolutely not the level of communication or response we want for anyone affected by one of our vehicles.
We’ll investigate on our end, gather all the information, and come back to you as soon as possible. We take matters like this very seriously and want to resolve it properly.
Thank you for reaching out to us.
Great service Claire was brilliant
Great service Claire was brilliant, discussion where taken place on which skip was suitable for the logistics on the skip being located on site. I was given a drop off time which was done. Thank you again Claire. Norman shawcross roofing.
September 9, 2025
Unprompted review
Reply from Kenny Waste Management
Hi Andrew, thanks for the great feedback! We’re glad Claire was able to help guide you on the right solution for your site and get everything delivered reliably and on time. We’ll be sure to pass your thanks on to her.
Excellent and prompt service with very…
Excellent and prompt service with very competative rates
September 9, 2025
Unprompted review
Reply from Kenny Waste Management
Hi Christopher, thanks for your review! Great to hear you’ve found our service prompt and competitively priced. Your satisfaction is the measure of our success.
Absolutely fantastic service in every…
Absolutely fantastic service in every way.
Claire is straight onto what ever is needed with a price back with in the day and dates scheduled and sorted for skips and road brushes. I never go anywhere else.
August 22, 2025
Unprompted review
Reply from Kenny Waste Management
Thank you for your recommendation, Andrew! It’s great to hear Claire is so quick to get everything priced, scheduled, and sorted for you, and that we’re your go-to for skips and road brushes. We’ll make sure she sees your feedback. Thanks again for choosing Kenny Waste Management!
Very good experience
Very good experience. I have recently started using Kenny waste and claire has assisted us in getting set up and get skips out to numerous projects across Manchester.
5 star service!
September 8, 2025
Unprompted review
Reply from Kenny Waste Management
Thanks Jamie, we appreciate you sharing your positive experience with us! We are delighted to hear that Claire helped get everything set up so smoothly across all your projects. We really appreciate the 5-star feedback and look forward to continuing to support your projects going forward.
Good reliable service with the bookings…
Good reliable service with the bookings team and drivers, and helpful site Audits to help the site teams control and reduce waste by Jaimie Welsh.
September 5, 2025
Unprompted review
Reply from Kenny Waste Management
Thanks for your review, Kevin! Great to hear that our bookings team and drivers have been reliable, and that Jamie’s site audits are helping your teams stay in control and cut down on waste. We're always here to help when you need us. Thank you for choosing Kenny Waste Management!
explained everything perfect and easy…
explained everything perfect and easy for you to use. Jamie Welsh
September 4, 2025
Unprompted review
Reply from Kenny Waste Management
Hi Craig, thanks for sharing this! Great to hear Jamie explained everything so clearly and made it simple for you. We're here to make sustainable waste management easy and hassle-free. We’ll be sure to let Jamie know and pass on your warm words. Thank you!
I have recently become the lead on a…
I have recently become the lead on a construction project, so I am still working my way through everything relating to the project. Waste management is something that is very important to our company and I, so this was high on my priority list. We had a visit today from Sinead (NFAM) and she was brilliant! She took the time to go through everything and answered all my questions in a knowledgeable and professional manner. Thanks again Sinead.
August 14, 2025
Unprompted review
Reply from Kenny Waste Management
Thank you for taking the time to share your experience, Howard. We’re really pleased to hear that responsible waste management is such a priority for you and your project. It’s great to know that Sinead was able to support you with clear, professional guidance and answer all of your questions. We’ll make sure she gets credit for your amazing feedback!
We look forward to working with you and your team throughout the rest of the project, and beyond. Thank you!
Great service
Great service, speedy response to queries, friendly staff Carly especially.
August 12, 2025
Unprompted review
Reply from Kenny Waste Management
Thanks Rebecca! We really appreciate the five-star feedback,a nd we'll be sure to pass on your kind words to Carly. It's fantastic to hear you're having a positive experience with us, and we look forward to continuing to work together.
Great service
Great service. Daniel helped and advised us on what we needed.
Would highly recommend!
July 15, 2025
Unprompted review
Reply from Kenny Waste Management
Thank you, Jane! We're delighted to hear you had such a positive customer experience speaking with Daniel. Your satisfaction is the measure of our success, and we look forward to working with you again!
Exceptional Service
Sam Jamieson’s service is exceptional. He makes the whole process easy and straightforward from start to finish. Couldn’t recommend him more highly!
July 10, 2025
Unprompted review
Reply from Kenny Waste Management
Thank you so much for your kind words! We're thrilled to hear that Sam made the process so easy and straightforward for you. We'll be sure to pass on your feedback—it's always great to see the team recognised for delivering great service. We really appreciate you taking the time to leave a review!
Dealing with Sam is amazing and so easy…
Dealing with Sam is amazing and so easy and simple. 10/10 service.
July 15, 2025
Unprompted review
Reply from Kenny Waste Management
Thanks so much for the great review, Hayden! We're glad to hear Sam made everything easy and straightforward—he always aims to deliver top-level service. Your 10/10 rating means a lot to us!
Fantastic Service
Been dealing with Kenny Waste for a few years and I cannot fault their service. Sam Jamieson stands out by far, his professional tone and ability to turn skips around quickly is nothing but exceptional. Would recommend 👍
July 15, 2025
Unprompted review
Reply from Kenny Waste Management
Thank you for your fantastic feedback, Michael! It means a lot to hear that you've had consistently positive experiences over the years. We’re especially pleased that Sam has stood out with his professionalism and quick turnaround times—he’s a real asset to the team. We really appreciate your recommendation!
Kenny Waste skip hire
We used Kenny Waste to hire a skip for a large waste removal and litter pick day in Tamworth. The skip arrived on time with no problems and was collected when we were finished on the day. They were easy to communicate with over emails and phone, and were very clear with all instructions of what can or can't be put into the skip.
May 16, 2025
Unprompted review
Reply from Kenny Waste Management
Thank you, Max! We appreciate your lovely 5-star review. We always priotise ransparent, reliable service to make waste management hassle-free. Thanks for getting us involved, and we are delighted to have helped.
Its a massive shame that they don’t…
Its a massive shame that they don’t look after their staff the same way they seem to look after their customers because if they did then they wouldn’t be constantly advertising for staff , it’s absolutely disgusting how they treated me, try putting your energy & time into your existing staff….
You’re response is heavily scripted & its just words & where you might beable to show that you have supported staff in the past let’s just look at evidence over the past 12 months that shows this is clearly not the case & its great that you hide behind HR, not only that when I did put across that I was being BULLIED/TARGATED in the work place with proof it was brushed under the carpet…. Yes you might be expanding & company getting bigger & great what you’ve done for existing staff & a selection of new employees but SHAME on you, I really do believe that the general public need to know just exactly what kind of company their using when hiring a skip
September 24, 2024
Unprompted review
Reply from Kenny Waste Management
Hi Gemma,
Kenny Waste Management is a fast-paced, high-performing work environment where accountability, ownership, and shared success matter. We move quickly, take responsibility, and support each other to grow.
Our people are at the heart of everything we do, and we’re constantly investing in them—whether that’s advanced safety training, waste management certifications, or hands-on development with experienced professionals. As we prepare for a major period of growth, including our office expansion, it’s essential that new team members come in ready to work hard, take ownership, and support all our customers with the utmost respect and professionalism.
We do expect high standards from everyone who joins the team. Customer-facing platforms like this aren’t the right place to air personal frustrations, especially about colleagues or managers, but as our HR team has made clear, if you’ve got anything constructive to share you know where to find us.
Kenny waste management
We have been working with Kenny Waste Management for a number of years now and their support and customer service is brilliant. Grace the customer service team leader has always been super helpful and efficient with our waste management needs. We would recommend this company for all your waste disposal needs.
April 14, 2025
Unprompted review
Reply from Kenny Waste Management
Thanks so much for the great feedback! We really value the long-standing relationship and it’s brilliant to hear Grace continues to make a positive impression. We’ll be sure to pass this on to her and the wider team. Let us know if there’s anything else we can do to support you! ♻️
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