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See what reviewers are saying

Rated 5 out of 5 stars

Best price I could find for quality clear corrugated sheets, not your flimsy large DIY store type offerings. Sheets cut as clean as a whistle with an angle grinder with no splitting or cracks.... See more

Rated 1 out of 5 stars

ordered some fascia boards online no problem,on asking by phone when to expect the delivery the man was very rude.said not his department & someone would contacted me then just hung up.A week on & not... See more

Rated 5 out of 5 stars

Glad I chose Kents for Skirting board cover. Excellent service from start to finish! Online order, with helpful website, followed by friendly and helpful staff at Yate depot. Even though some cutti... See more

Rated 5 out of 5 stars

I purchased windows and doors from Kents and received an excellent service from the Bristol office. Staff were knowledgeable, polite and helpful from start to finish. Snags were dealt with immediate... See more

Company details

  1. Construction Company
  2. Door Shop
  3. Garden Center
  4. Interior Designer

Information provided by various external sources

Kents Building Plastics was established in 1989 as a specialist Plastics and PVC product supplier offering uPVC Fascias, Plastic Guttering, Plastic Roofing Sheets, PVC Skirting Boards and more. We now have Home Improvement and DIY store branches in Bristol, Bath and Hereford.


Contact info

4.1

Great

TrustScore 4 out of 5

171 reviews

5-star
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Rated 5 out of 5 stars

Fair price

Good stock, fair price and available for pick-up within a few hrs of ordering.

December 9, 2018
Unprompted review
Rated 5 out of 5 stars

The wall panels

The package was well packed but when I opened the boxes the edges of the wall panels was broken.
After Kents Direct got in touch via email with me and discussed about damage, they was ready to replace and delivered new wall panels. Thank you for your cooperation Kents Direct.

December 3, 2018
Unprompted review
Kents Direct logo

Reply from Kents Direct

Good morning, Im sorry to hear you have had damages in transit. As you have mentioned we always package well, but always look at ways to improve our packing.

Please get in touch via email to discuss the damages and to see if replacements are needed.

info@kentsdirect.com

Rated 5 out of 5 stars

Excellent service from Kents Direct

Excellent service from Kents Direct who delivered within two working days of ordering. The goods were extremely well packaged to protect against damage and the quality was first rate. I highly recommended them.

November 29, 2018
Unprompted review
Rated 3 out of 5 stars

Disorganised collection

Product is fine, but the admin is a bit disorganised. Received an e-mail saying the goods were available and bring your invoice for collection, looked back and there was no invoice. When I arrived, although the staff were helpful, there didn't seem to be much organisation in the warehouse.

In response to the response - there really isn't anything attached.

November 24, 2018
Unprompted review
Kents Direct logo

Reply from Kents Direct

Thanks for your review.

Our Click and Collect email mentions bringing the invoice or other proof of purchase along on collection. If you look at your order confirmation email from us (which is proof of purchase) there will be an invoice attached to the email.

We hope to see you again on your next project.

Rated 4 out of 5 stars

Ok service but could do with more…

Good service but could do with more communication twice tryed to get samples sent and never happened and twice sent questions but did not get response .

November 7, 2018
Unprompted review
Kents Direct logo

Reply from Kents Direct

We seemed to have an issue with our sample request forms, where they simply wouldn't work. This has been since been fixed and samples are rolling out the door on a daily basis.

Rated 4 out of 5 stars

Goods packaged well received in time…

Goods packaged well received in time and in good order, as described. Never-the-less, I found waiting in all day for the independent courier a pain. I think that it could be feasible for Kents to arrange with the deliverer an am / pm delivery slot.

November 7, 2018
Unprompted review
Kents Direct logo

Reply from Kents Direct

We understand your issue.
Currently our courier choice doesn't offer this service, and as we send such odd sized packages we are limited by who we can use. There are other options, but the price is sky high in comparison.

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