I really appreciated when Kentucky Horsewear launched B2C sales channel! The customer experience of the website, purchase & delivery of goods was great. Not to mention the quality of products. Our dar... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The worst customer service ever, I ordered an item from their direct website instead of one of the UK based resellers. I bought the wrong item and they are making it impossible to return, the communic... See more
Company replied
Terrible service. They send order confirmation emails without order number, they don't reply to emails, after 20 days I'm still waiting in their total silence. Never again, don't order from this site,... See more
Company replied
Very disappointing ! I bought a saddle pad during the Black Friday week that I wanted to offer on Christmas. After waiting more than 2 weeks, I received the wrong one.. I sent an email to explain my s... See more
Company replied
Company details
Written by the company
The balance of timeless class and quality allows you to express your authentic lifestyle. Don’t just get noticed, but be remembered for your sense of style and fine living. All while giving your horse & your dog the best equipment.
Contact info
Ronseweg 56, 9700, Oudenaarde, Belgium
- +32 (0)55 42 86 04
- b2c@kentucky-horsewear.com
- kentucky-horsewear.com
1.9
Poor
153 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.