Great experience buying a time piece from the Kettle Club. Initially contacted them through WhatsApp and made an appointment to view the watch at their shop. Really nice people to deal with Ollie look... See more
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Company details
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With a combined 15 years of experience in the watch industry, The Kettle Club is a market leader based in the centre of London.
Contact info
53 Liverpool Street, EC2, London, United Kingdom
- admin@kettleclub.co.uk
- kettleclub.co.uk
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Great experience
Great experience
Very easy to deal with
Honest with very useful insights
Fair prices
Good experience
Good experience, Spoke to Lee on WhatsApp throughout who made sure all went smoothly. Would have liked a spare link but watch fits fine. Would use again.
My experience in buying a Rolex was first class…
My experience in buying a Rolex has been excellent from start to finish. Communication leading up to visiting Kettle Club was first class and both Sam and Joe were pleasure to deal with. Also both very knowledgeable with good advice without any hard sell. Will definitely be on the look out for potential future watch purchases from these guys. Thanks for the experience today.
Great service
Sam was very helpful and knowledgeable. He expertly hsndled all my queries. The service was top-notch. I'm already planning my next purchase!
Great experience from start to finish
Great experience from start to finish.
It was our first time buying a Rolex and Lee and the team were very helpful and patient with us, explaining everything we needed to know.
Great team at the kettle club
Great team at the kettle club, part exchanged a tutor for a Rolex GMT Batman. No hassle and great customer service! I will be back in the near future for sure.
Repeat customer
Repeat customer. Superior service and care from the team here. Wouldn’t go anywhere else. Tx again guys.
great service and quality.
Fantastic experience. Would highly recommend
Had a great experience buying my watch, the guys where so helpful and delivered exactly as promised.
The whole experience was make very simple and straight forward.
Will definitely buy again in the future.
Great Service!!
Was after a tag that they had in stock. Saved a lot compared to going to my local jewellery shop. The watch was as advertised and dispatched in no time at all! Gary, kept in contact with me throughout the sale. Id quite happily recommend their company to anyone wishing to purchase a watch.
5 stars 🌟
After deciding to purchase a Rolex…
After deciding to purchase a Rolex watch for the first time and finding just what I wanted Ollie was great in steering me through the process. The professional and friendly approach Ollie and Sam showed plus the high quality selection of watches saw me back within a week to pick up a second watch. Great experience and recommend working with the team to anyone looking for a quality watch from a professional and knowledgeable team.
Kettle Club & Ollie…
Ollie super helpful and answered all questions. First Rolex purchase and he made it very easy. Will definitely be back.
The guys at Kettle Club sorted me out…
The guys at Kettle Club sorted me out again. The second watch I’ve bought from Sam and the team. Amazing service, very knowledgeable about watches. Wouldn’t get a watch from anywhere else in London!
From the moment I made contact with the…
From the moment I made contact with the guys the service was first class. Very informative, knowledgeable and friendly. Highly recommend. Many thanks.
Bought and sold
Bought and sold. Seamless process with great service. Really would recommend.
Fixed my watch in little time
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