Kevin Egan Cars Reviews 282

TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

Alloy destroyed following valet service. Tried to fob me off and drove my car out for me hoping I wouldn't see. They took liability that they caused it but because they never seen it happen before sai... See more

Company replied

Rated 1 out of 5 stars

Do not use this company. Absolutely useless service. I had to take half day off my business time to service van but they do not move van over 2.5 hrs scheduled time from the place I left in the front... See more

Company replied

Rated 2 out of 5 stars

3 times emailed dealership.Noone replied or rang.Received text messages that someone would ring within 24hrs.Nothing.Rang them no answer.Took my business elsewhere.Very poor Service.

Rated 5 out of 5 stars

Hi, Just wanted to add a comment here about Kevin Egan Motors, I found this company very good to deal with especially Aoibhin who I've dealt with getting my new car. She was excellent and professio... See more

Company replied

Company details

  1. Car Dealer

Written by the company

Kevin Egan Cars Sligo are an established, award-winning Car Dealership. They are the Main Peugeot & Citroën Dealership for Sligo, Leitrim & Roscommon


Contact info

2.2

Poor

TrustScore 2 out of 5

282 reviews

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Replied to 100% of negative reviews

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Rated 1 out of 5 stars

Alloy destroyed following valet…

Alloy destroyed following valet service. Tried to fob me off and drove my car out for me hoping I wouldn't see. They took liability that they caused it but because they never seen it happen before said they would not give me compensation or repair the damage. No reply to emails had to contact them couple of times though phone. First time I used Kevin Egans to valet my car and so disappointed with the response from the garage. So unprofessional trying to hide it and hope I drove away without noticing.

April 22, 2026
Unprompted review
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Reply from Kevin Egan Cars

Dear Karen,

I am writing to address your recent review regarding our valet service.

I would like to clarify that we did not try to fob you off and we did not accept liability for the condition of your wheel, as the paint on your alloy wheels was flaking and missing in several areas prior to the valet. Our valet assumed you were already aware of the poor condition of the previous refurbishment and therefore did not report it before starting work.

We valet hundreds of vehicles every month using the same professional products and procedures. When a paint job has been refurbished correctly, our cleaning process does not cause it to remove or peel. This was the point our service advisor was trying to explain.

We did not attempt to hide any damage or "fob you off," as the condition of the wheels was already clearly visible before we began. Any standard car wash would have resulted in the same outcome due to the underlying state of the wheels.

Mark

Rated 5 out of 5 stars

Wonderful Customer Service

Recently changed my car and really happy with the customer service experience. Cathal was a dream to deal with and made the whole experience so positive. Any of his colleagues that I met with were also so chatty and welcoming. I would not hesitate to deal with Cathal, Ronan and their colleagues at Kevin Egan motors when I next need to trade up.

April 19, 2025
Unprompted review
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Reply from Kevin Egan Cars

Hi Madeline, thanks for your the kind words! We're delighted to hear you had such a positive experience with Cathal, Ronan and the rest of the team. We really appreciate your support and look forward to helping you again when the time comes to trade up!

Rated 1 out of 5 stars

Do not use this company

Do not use this company. Absolutely useless service. I had to take half day off my business time to service van but they do not move van over 2.5 hrs scheduled time from the place I left in the front of the office. No one tried talk to me. After 2.5 hour waiting fot nothing one person from reception is saying they short for technicians other they had a problem with the lift. Zero respect for customer. Absolutely zero.

April 30, 2025
Unprompted review
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Reply from Kevin Egan Cars

Hey Piotr,
You’re absolutely right—today didn’t go to plan. Unfortunately, we had a few hiccups this morning. It’s not the first time something like this has happened, and realistically, it won’t be the last. That said, we’ll make sure to communicate better in the future.
Your comment on “Zero respect for customers” I’ll put down to frustration, we don’t build a business like we have with no respect for our customers, but feel free to rant on google. I’m sure other reviews will show we have customer care at the forefront of our business,
Apologies about this morning

Rated 5 out of 5 stars

Wants to complement all at Kevin Egans…

Wants to complement all at Kevin Egans motors excellent team, advised me on car that could suit my needs . Staff so friendly but must personally thank Dave in finance and John and Emma in sales . Keep up the good work

November 15, 2024
Unprompted review
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Reply from Kevin Egan Cars

Hi Catherine.

Thank you so much for your kind words! We're thrilled to hear you had such a positive experience with our team. It’s always our goal to help find the perfect fit for our customers. We truly appreciate your support—looking forward to seeing you again in the future! :)

Rated 1 out of 5 stars

I contacted sales regarding changing my…

I contacted sales regarding changing my van, the sales man asked me to send photos of my van which I did, he text me to say he would contact me later that day, 10 day later and still no contact, when I posted a 1 star review Kevin replied back to me, berating me for posting a 1 star review, I thought we had free speech in this country, another business would be grateful for pointing out their failings but not Kevin Egan Cars in Sligo,I think Kevin should concentrate more on his business and train his staff properly.
And for the record Cathal did not ring me back to apologise he sent a text message, but thats good customer service according to Kevin.

September 22, 2021
Unprompted review
Rated 1 out of 5 stars

Shocking service

Shocking service
I left messages all over watsapp about a car. Your salesman ignored it.
Left a review on FB, you took it down and removed me.
Sell cars?😂😂 ignorant sods😡😡😡

June 14, 2021
Unprompted review
Rated 5 out of 5 stars

Collected my car from Kevin Egan Cars…

Collected my car from Kevin Egan Cars friday evening evening had some repairs done. Such peace of mind... helpfull ,efficient no nonsense... just perfect. This is my second car with Egan Cars. Getting very used to this high standard of service.

September 19, 2020
Unprompted review
Rated 5 out of 5 stars

These guys are smooth !

These guys are smooth !!
I had been putting off buying a car for over two years, just too much hassle !! I had seen reviews of Kevin Egan cars and had a look on their site. I saw my beautiful car there with all the things I needed....but I thought nah...major hassle getting to sligo to collect it. But I filled in the online form anyway and next thing received a text from THEE man Cathal, who took care of everything via text email and a call or two. A few days later (and I mean less then a week) my car arrived!! Delivered by the lovely Gerry a gentleman if ever there was one who showed me how to work all my new gadgets and gizmos. From start to finish the entire process was pleasant exciting and effortless for me although I'm sure poor Cathal was sweating getting it all done so fast !! This is exactly the type of service a parent with a full time job needs and Kevin Egan and his staff have it spot on cant reccomend them enough.

June 17, 2019
Unprompted review
Rated 5 out of 5 stars

I would give Cathal and the team 10/10…

I would give Cathal and the team 10/10 we did a lot of the work over the phone due to my working hours and nothing was ever too much, Cathal even found a car that suited all my family needs and was within my budget and when it came to collecting the car and my plans changed Cathal got the car delivered straight to my door, I would have no problem recommending Kevin Egan Car Sales to anyone, you definitely won’t be disappointed

June 15, 2019
Unprompted review
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Reply from Kevin Egan Cars

Hi Carol,

Thanks for taking the time to write your review.

Thank you for your business, we are delighted that you were happy with the service provided.

Safe motoring and remember that we are always on the other end of the phone if you need us - 0719154442!

Thanks again
Emma

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish, great selection of cars to suit every need, great staff very helpful

June 14, 2019
Unprompted review
Kevin Egan Cars logo

Reply from Kevin Egan Cars

Hi Carol,

Thanks for taking the time to write your review.

Thank you for your business, we are delighted that you were happy with the service provided.

Safe motoring and remember that we are always on the other end of the phone if you need us - 0719154442!

Thanks again
Emma

Rated 5 out of 5 stars

This the second car that I bought from…

This the second car that I bought from Kevin Egan Motors and I cannot fault the service. They made buying the car so easy and paperwork was sorted very promptly. I would recommend buying a car from them every time.

June 14, 2019
Unprompted review
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Reply from Kevin Egan Cars

Hi Carol,

Thanks for taking the time to write your review.

Thank you for your business, we are delighted that you were happy with the service provided.

Safe motoring and remember that we are always on the other end of the phone if you need us - 0719154442!

Thanks again
Emma

Rated 5 out of 5 stars

Made everything so easy car was perfect…

Made everything so easy car was perfect and aoibhin really went out of her way to help.

May 24, 2019
Unprompted review
Kevin Egan Cars logo

Reply from Kevin Egan Cars

Hi Carol,

Thanks for taking the time to write your review.

Thank you for your business, we are delighted that you were happy with the service provided.

Safe motoring and remember that we are always on the other end of the phone if you need us - 0719154442!

Thanks again
Emma

Rated 5 out of 5 stars

Very professional and friendly service.

May 22, 2019
Unprompted review
Kevin Egan Cars logo

Reply from Kevin Egan Cars

Hi Ronan,

Thanks for taking the time to write your review.

Thank you for your business, we are delighted that you were happy with the service provided.

Safe motoring and remember that we are always on the other end of the phone if you need us - 0719154442!

Thanks again
Emma

Rated 5 out of 5 stars

easy going..Wesley Kane

Easy going straight forward sale Wesley was very helpful and anything I needed I got without having to ask very good service and professional

May 2, 2019
Unprompted review
Kevin Egan Cars logo

Reply from Kevin Egan Cars

Hi Wayne,

Thanks for taking the time to write your review.

Thank you for your business, we are delighted that you were happy with the service provided.

Safe motoring and remember that we are always on the other end of the phone if you need us - 0719154442!

Thanks again
Emma

Rated 5 out of 5 stars

I bought a 182 Peugeot 5008 it was…

I bought a 182 Peugeot 5008 it was advertised online. From discussions with Mark who went above and beyond, taking calls after hours and organising delivery. I received the car from a very friendly driver Gerry. It was exactly as described perfect condition. Mark kindly rang later that evening to see if we had any questions. Would highly recommends this honest fair and trustworthy car sales team. Thank you all at Kevin Egan’s

April 10, 2019
Unprompted review
Kevin Egan Cars logo

Reply from Kevin Egan Cars

Hi Siobhan,

Thanks for taking the time to write your review.

Thank you for your business, we are delighted that you were happy with the service provided.

Safe motoring and remember that we are always on the other end of the phone if you need us - 0719154442!

Thanks again
Emma

Rated 5 out of 5 stars

Excellent serviced recieved

April 9, 2019
Unprompted review
Kevin Egan Cars logo

Reply from Kevin Egan Cars

Hi Padraig,

Thanks for taking the time to write your review.

Thank you for your business, we are delighted that you were happy with the service provided.

Safe motoring and remember that we are always on the other end of the phone if you need us - 0719154442!

Thanks again
Emma

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