Keycasereplace Reviews 

329
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

They sent out replacement key case, it was such poor quality, it did not fit the chip inside the shaft of the key was the wrong width. I had to email 6-7 times all to little or no response. Luckily I... See more

Rated 5 out of 5 stars

If you're thinking of replacing your KIA fobs new for old, don't hesitate in dealing with this company. Arrived as stated, the next day, excellent quality at a more than acceptable costing £25.98 com... See more

Rated 5 out of 5 stars

The replacement keypad arrived quickly as promised. Remote boot lid opening is not an option on our Toyota Corolla so the boot button was not required. Once snipped off with scissors, the pad fitted p... See more

Rated 1 out of 5 stars

Product not as advertised also broken on delivery. Order a case for a Range Rover Evoque. Quick delivery, ordered after 4pm and got it the next day but not as describe. The image showed it was a R... See more

Company details

  1. Car Accessories Store

Information provided by various external sources

If your car key is looking a little worse for wear then we have the solution. We offer a wide range of key cases to replace your existing worn out one.


Contact info

3.3

Average

TrustScore 3.5 out of 5

329 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.3

All reviews

(329)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

New shell for LR3 Discovery key

Keys arrived on time. Very simple to swap the insides of old key out and put them into the new shell. Unfortunately the old key has a thick base and when you try and put it into the new one it doesn't fit properly and it doesn't spring out when you press the button. This can be fixed if you have someway (maybe a dremmel tool) of shaving a bit off your old key so that it fits into the new key holder but, I didn't know that until it arrived. Other than that it all works so I am happy.

April 2, 2022
Rated 5 out of 5 stars

Great Service, great product

Bought 2 replacement cases, easy to fit existing key and control buttons, Only one concern was that the control buttons we a little loose in the case and they rattled (but better this than not fitting), but a small piece of foam fitted behind them and all solved.

March 12, 2022
Rated 5 out of 5 stars

Excellent

Very good, the hardest part was getting the key case to part. Have ordered another to replacement the spare.

February 17, 2022
Rated 1 out of 5 stars

Beware: This seller is a joke

Purchasing two 18650 batteries.
In their sale listings they clearly display two 18650 batteries for £8.99 which is roughly similar price for a pair with other competitors. However, I only received one battery without any notification that I should perhaps expect a second one. Upon researching their site, it said that they have run out of stock. However they did not inform me about any of this, I just got charged for two batteries, received only one which is if no use to me and total silence from customer service regarding any replacements or re-embursement. Nothing. Total blackout.
They do not provide a phone number - nothing on Google. Incidentally they have not even bothered to fix their website product search which doesn’t work!
I would not recommend this seller to anyone.

Ps: the email this vendor refers to in their reply was my second email which indeed was sent that Friday. But in my comment I was referring to my FIRST email which I sent via their internal “contact us” platform many days before, which was obviously not even read let alone answered.

February 4, 2022
Keycasereplace logo

Reply from Keycasereplace

Hi, The product you purchased is clearly called HI-MAX 18650 3.7V 2600MAH RECHARGEABLE BATTERY and is for one battery only hence the name. You therefore got charged for one battery and were sent one battery. As for the "total silence" with regard to customer service. You sent an email to us on a Friday at 20:15 which is clearly out of normal work hours. Once the email was seen it was replied to immediately and a refund was offered. As for the pricing of the products they are priced according to their quality. Please feel free to buy cheaper sub standard products elsewhere

Rated 2 out of 5 stars

Quick service - but

Quick service. Shame no instructions but as an engineer it was not a problem except it was the wrong key. Everything OK except the terminals which were wrong and could not be changed. The inside of the key has refernce numbers which if one was able to order by this number everything would be OK. Anybody want a Mazda key fob?

February 3, 2022
Rated 5 out of 5 stars

Everything you need for replacement keys

An amazing website with everything you need to replace your old car keys.

Order process is really easy and the delivery is really swift and you are kept up to date with everything.

A good range of replacement keys for all types of cars.

Highly recommended.

January 17, 2022

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