Went to kfc randparkridge,wow i have never been so happy,staff at randpark are very friendly and very active,my food was hot and fresh,for sure im going back there again
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Yesterday I was at Nigel *Angelo Mall* kfc1 and I was so impressed with their service, very friendly and welcoming especially their Supervisor *Refiloe Mashiane*, their food was tasty, fresh and delic... See more
Very good i ate the most tender loving chicken and fresh hot wings with an amazing dine in experience. The place was clean to dine in and the service was excellent
Nice treat. Warm welcome. Goo hospitality Even make my day special by singing a happy birthday song! 👏😘🤗
My chicken was fresh and delicious
My chicken was fresh and delicious
September 17, 2024
Unprompted review
Different taste and service based on location
This is a general review of KFC based on the few orders I've placed in different locations, (Kasi- Vosloorus & Dawnpark, Suburban- Fourways, Midrand & Northgate , CBD- Volkrust, JHB CBD, Vryheid CBD)
1. Taste and Quality
• Kasi (Township) KFC: The taste can sometimes be inconsistent. While the chicken is generally flavorful, there are occasions when it feels a bit greasy or over/undercooked. The sides, like coleslaw and mashed potatoes, might not always be as fresh.
• Suburban KFC: The quality tends to be more consistent. The chicken is usually perfectly crispy and juicy, and the sides are fresh and well-prepared. The overall experience feels more polished. Please keep it up.
• CBD KFC – The service is generally good, but sometimes the meat becomes undercooked, greasy, and very salty during traffic or high demand. Most of the time deserts like ice cream are not available
2. Staff Effort and Service
• Kasi KFC: The service can be hit or miss. There are times when the staff seems disengaged, leading to wait times and occasional mistakes in orders longer. The cleanliness of the outlet might also not be up to standard.
• Suburban KFC: The staff in these areas often provide a more detailed and attentive service. They are generally more polite and efficient, ensuring that orders are accurate and the dining area is clean and welcoming.
• CBD KFC – Staff is generally friendly, but they become irritable and short-tempered when there's traffic. They end up being impatient with the customers.
September 3, 2024
Unprompted review
The two piece chicken in is not nice…
The two piece chicken in is not nice it doesn't have the right spices, and it doesn't have a plesnt tast
August 11, 2024
Unprompted review
WORST DELIVERY ORDER EXPERIENCE
I ordered online and the order went through to KFC Hiillcrest Boulevard in Pretoria.My order was delivered to a wrong address.I never got it.No assisted me in the customer careline as they just said I should fill out a complaint and ask for a refund after 7 days.
June 5, 2024
Unprompted review
Small acts of kindness.
KFC Doornpoort, Pretoria
Gauteng, South Africa
My brother passed away earlier tonight. We stopped at KFC Doornpoort, Pretoria for something to eat after leaving the hospital. Maybe it was the puffy eyes, snotty nose or just the bloodshot eyes, but the person that assisted us gave use an extra coleslaw, just to say "hope you have a wonderful evening." We ocassionally stop there, I love coleslaw, so maybe he remembered, maybe he was just being a gentleman.
He would have had no idea what had happened, and it was just a coleslaw, but it was a small act of kindness on a very difficult day that was greatly appreciated.
Wish I paid more attention and got the name tag, but my frame of mind was slightly messed up. Thank you, from order no. 331
February 29, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.