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Kick Headquarters Limited Reviews 138

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TrustScore 4 out of 5

4.0

Clothing Store
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Rated 5 out of 5 stars

I originally pre-ordered some trainers on 21/12/2023 and read that they wouldn't be shipped until the week commencing the 25th Dec which was fine. On 3rd Jan I hadn't heard anything which had me a bit... See more

Rated 1 out of 5 stars

I bought a pair on Nike on 30 October, I paid with credit card, order is successful, but at today 13 November I don’t receive shipping communication, I try contact them but email don’t work, they don’... See more

Rated 5 out of 5 stars

My Daughter has bought a pair of nike runners in feburary kick headquarters and has not recieved them why is this €210 and no goods can you please let us know why this has happened she made the purc... See more

Rated 5 out of 5 stars

I ordered a Nike Air max Plus Unity/ Berlin on the 7th December from KHQ to be delivered to my residence in Dublin, Ireland. Since then I had a few queries with regard to the reference tracking n... See more

Company details

  1. Clothing Store

Written by the company

The Official Trustpilot of Kick Headquarters, the online trainer specialist curating a range of trainers from Nike sportswear to high end luxury. Based in Ireland with distribution links in the UK, we offer Brexit proof shopping for our European and UK customers.

Contact info

4.0

Great

TrustScore 4 out of 5

138 reviews

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How this company uses Trustpilot

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Rated 1 out of 5 stars

I bought a pair on Nike on 30 October

I bought a pair on Nike on 30 October, I paid with credit card, order is successful, but at today 13 November I don’t receive shipping communication, I try contact them but email don’t work, they don’t have Instagram, twitter etc… I’m very upset. THIS IS A SCAM SITE. STAY AWAY. I lost my money.

November 13, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Outstanding service. I'm close to KHQ, after seeing this in my order, they offered to personally deliver.

March 26, 2024
Unprompted review
Rated 5 out of 5 stars

Don’t go anywhere else for your Trainers!!

Top company! Top service! More than happy to help you with any problems at all! I’ll be back and back again

February 16, 2024
Unprompted review
Kick Headquarters Limited logo

Reply from Kick Headquarters Limited

Thank you Callum, hopefully we will hear again from you soon.

Kind regards,
KHQ Team

Rated 5 out of 5 stars

Great site with fantastic selection of…

Great site with fantastic selection of runners at a great price and zero issues shipping to ireland

January 17, 2024
Unprompted review
Kick Headquarters Limited logo

Reply from Kick Headquarters Limited

Thank you for the business Shane, it is much appreciated. Really glad you are pleased with the service.

Kind regards,
KHQ Team

Rated 5 out of 5 stars

Great experience, 5*

Ordered a few times now off here and its been a great service every time. Any questions I have I message on Insta and they always get back to me. Great team 👊🏻

January 15, 2024
Unprompted review
Rated 5 out of 5 stars

Slight delay with order but great service

I originally pre-ordered some trainers on 21/12/2023 and read that they wouldn't be shipped until the week commencing the 25th Dec which was fine. On 3rd Jan I hadn't heard anything which had me a bit worried so I contacted them for an update. Sean from KHQ was quick to respond and after speaking with him I was informed the item had been shipped. A few days later I had received the product and couldn't be happier with the quality. A big thanks to Sean for helping with my order.

December 21, 2023
Unprompted review
Rated 3 out of 5 stars

Ordered a pair of Air max 95s off their…

Ordered a pair of Air max 95s off their website and got my order confirmation. No update when they were going to be dispatched. I emailed them several times no response until 2 day's ago they said would get back to me in 24hrs about my order enquiry and that I will be compensated still nothing. I messaged their Instagram page got response saying my order will arrive the weekend which was a lie, I tried contacting them again and I got no reply either. Finally got back to me and offered me €50 voucher and refund but was let down with not getting the sneakers.

December 28, 2023
Unprompted review
Rated 1 out of 5 stars

its a big scam never command on this…

its a big scam never command on this site.
Look my conversation w support :

26 JUN 2023 À 15:11
Bonjour, il y a quelqu'un qui travaille au SAV ? je n'ai aucune info de ma commande....This message didn't send.
30 JUN 2023 À 19:28
Vous avez ouvert cette conversation à partir de kickheadquarters.com.
Vous avez ouvert cette conversation à partir de kickheadquarters.com.
Hello someone here ?This message didn't send.
12 JUL 2023 À 17:21
Hello can u help me plz ?This message didn't send.
Vous avez ouvert cette conversation à partir de kickheadquarters.com.
12 JUL 2023 À 18:25

Hello, what is your order number please?
ORDER #4322This message didn't send.
1 month ago plz do a refundThis message didn't send.
It's a large amount plz do somethingThis message didn't send.

One of the pairs have delivered. We have tried to confirm size via email multiple times for the Khaki pair. Can you advise in regards to this?
24 JUL 2023 À 23:47
it's a pair or berlin unity TNThis message didn't send.
OMG CAN U REFUND ME ???

December 4, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

I was very impressed with this service. Product quality was excellent and delivery was ahead of schedule. I cannot wait to go dancing in my mew shoes

November 11, 2023
Unprompted review

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