Kiezebrink UK Ltd. Reviews 

3,575
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

I have been given my cat this brand of the raw food for almost a year. The quality used to be so good, the meat used to be 8mm chunks from the sausages. You can see what's going into them, cats love... See more

Company replied

Rated 5 out of 5 stars

I have switched to Kiezebrink after several years of feeding other UK raw cat food brands. Kiezebrink is outstanding in quality, price and packaging! My food gets delivered by an overnight currier ser... See more

Rated 5 out of 5 stars

Fantastic service with very informative staff who gave me tips of feeding my kittens day old chicks and they really loved it. The price is very reasonable compared to Purrform which my kittens didn’t... See more

Rated 5 out of 5 stars

Best ever company for my raptors, ordered Thursday and delivered on Saturday but in the mean time I had to feed another batch of doc from an another company and my owls point blank refused to eat them... See more

Company details

  1. Animal Feed Store

Information provided by various external sources

Kiezebrink UK produces, sells and distributes animal foods around the United Kingdom focusing on exotic animal and raw meat diets. Its mission is to supply its customers with high-quality animal food along with excellent service and advice.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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No recent history of asking for reviews

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4.5

All reviews

(3,575)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommend!

I have been ordering raw food for my ferrets for a couple of years now from kiezebrink. So far the food quality is outstanding, prices are amazing and very fast overnight deliveries. I really love this place as there is an excellent variety of food options and my ferrets love everything I order for them. I also find it extremely helpful how on the website for each product they have nutrition information with percentages of protein, fat, calcium etc.
The only one thing that I didn't really like was the customer service reply to my inquiry. I messaged them to ask about a possible product I couldn't find but also I thanked them for the above points as they are a very reliable business and I am always happy with the orders I receive. However, the reply I got was a simple no as "we don't supply this and never had", I mean it not a disaster but I would expect to have at least some acknowledgement of my compliment? I don't know, maybe Im expecting too much?

March 12, 2023
Unprompted review
Rated 5 out of 5 stars

I liked everything about the company…

I liked everything about the company, especially the service which was prompt and efficient. Kiezebrink seems to be the best company for raw cat food that I can find.

I will be ordering regularly from now on.

February 5, 2023
Kiezebrink UK Ltd. logo

Reply from Kiezebrink UK Ltd.

Dear Mrs Calver,

Thank you for your review and sorry that some products are unavailable. We try to carry as much stock as possible but on occasions some of the raw material can be hard to source. For instance; rabbit meat is almost impossible to source at the moment. It is one of our most popular flavours, but we don't have raw material to make some of the rabbit products.

Regarding the VAT. Most of our products are exempt from VAT, except labelled 'Cat Food'. We are also required to charge VAT on the postage and packaging which is where you incurred a VAT charge.

We hope this helps to clarify your concerns.

Best wishes
Kiezebrink UK Ltd.

Rated 4 out of 5 stars

Happy but stock

I'm very happy I have found this company and I can feed my cats with what they need, knowing its made specially for them. Delivery after the order takes usually 2-3 working days. The only thing I'm not entirely happy with is that the meat I order - usually a whole box - is not always in stock and I'm forced that way to buy more expensive meat - my cats won't eat anything else but rabbit meat.

February 1, 2023

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