I have been given my cat this brand of the raw food for almost a year. The quality used to be so good, the meat used to be 8mm chunks from the sausages. You can see what's going into them, cats love... See more
Company replied
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See what reviewers are saying
I have switched to Kiezebrink after several years of feeding other UK raw cat food brands. Kiezebrink is outstanding in quality, price and packaging! My food gets delivered by an overnight currier ser... See more
Fantastic service with very informative staff who gave me tips of feeding my kittens day old chicks and they really loved it. The price is very reasonable compared to Purrform which my kittens didn’t... See more
Best ever company for my raptors, ordered Thursday and delivered on Saturday but in the mean time I had to feed another batch of doc from an another company and my owls point blank refused to eat them... See more
Company details
Information provided by various external sources
Kiezebrink UK produces, sells and distributes animal foods around the United Kingdom focusing on exotic animal and raw meat diets. Its mission is to supply its customers with high-quality animal food along with excellent service and advice.
Contact info
Church Farm, Church Road, IP29 5AX, Barrow, Bury St Edmunds, United Kingdom
- 01284 810779
- sales@kiezebrink.co.uk
- kiezebrink.co.uk
4.5
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent service and product as usual…
Excellent service and product as usual & prompt delivery.
January 25, 2023
Chicks and Mice
Day Old chicks at competitive price. Dark mice hard to find elsewhere. They seem quite expensive but as I want them for nature photography (barn owls etc) they are just the job. Delivery good.
January 24, 2023
professional friendly staff go out there way to help.re
professional friendly staff they go out there way to help resolve and sort any issues or problems I've had due to the courier not due to kiezebrink .
the quality and selection is the best I've seen and i had had reptiles snakes and lizards for over 30 year.
the price quality service is definitely the best I've had.
January 14, 2023
Avoid bad customer experience
Received a order for some raw dog food my dogs only ate a little bit then wouldn't eat for 2 days upon checking the packets of food they was two months out of date it also made both my dogs sick contacted kiezebrink they said they would refund me which they did but was only a part refund I understand mistakes can happen but its how a company deals with it should of refunded the whole order as way of apology
January 22, 2023
Reply from Kiezebrink UK Ltd.
Dear Ashley,
We are sorry to hear that you found the Just Natural food out of date on your order and it made your dogs sick. We have checked all this stock and disposed of any other out of date products in our warehouse. We did give you a full refund for this product. You also ordered another 9 different unrelated items on your order which all seem fine and you haven't made a complaint about. Therefore, we didn't feel it was necessary to refund you for these items as there was nothing wrong with them. We don't know many companies who offer full refunds for entire orders when one particular unrelated item is defective. We refunded you for the defective item and we are very sorry about this.
Regards Kiezebrink UK Ltd.
Excellent service from the time you…
Excellent service from the time you purchase your order to the delivery service.
Would recommend Kiezebrink uk ltd.
January 19, 2023
Great quality frozen fruit
Great quality frozen fruit, well packaged and prompt delivery.
January 20, 2023
Frozen food pets
Great service. Good quality frozen food, and nicely packaged. Goods left exactly as per delivery instructions. Would use again and recommend.
January 20, 2023
Always quick delivery and a great…
Always quick delivery and a great selection of food suitable for the ferrets. Thankyou
January 6, 2023
Always great service
January 16, 2023
Great service as always
Great service as always. Premium product arrived on time and the ordering process is easy
January 18, 2023
Always on time with delivery and best…
Always on time with delivery and best raw food for our fussy cat.
January 20, 2023
First Class Service
Ordering is easy, packaging top notch, rodent quality and packaging great, competitive pricing.
January 19, 2023
they arrived in perfect condition and…very good service
they arrived in perfect condition and the driver was so helpfull and curtios couldnt do more and excellant service thank you
January 19, 2023
Quick delivery and great products
Feeds as described and very well-packed. Quick delivery.
January 18, 2023
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