Kimberley - The Caravan & Motorhome People - Nottingham Reviews 

579
TrustScore 4.5 out of 5

4.7

Eastwood Road, NG16 2HX Kimberley, England, GB


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Rated 5 out of 5 stars

We purchased our Coachman Laser 875 Xtra through a trade-in at the February Caravan and Motor Home Show at the NEC with a planned delivery date towards the end of May. Unfortunately due to our daughte... See more

Rated 5 out of 5 stars

Excellent team at Kimberley Richard Jason & new guy T had two brand new lusso 2 caravans off them since sept 2025 and been great team both purchases 👍

Rated 5 out of 5 stars

The experience at Kimberley was great, I can honestlly say that all of the staff especially Matt are so friendly and helpful it was a pleasure to do business with them. No question went unanswered e... See more

Rated 5 out of 5 stars

Cannot thank Kimberley caravans enough and especially Matt Wilkinson. We bought our motorhome without viewing and have to say the description and videos we were sent were all spot on.


Company details

  1. RV Dealer
  2. Awning Supplier
  3. Mobile Home Dealer
  4. Mobile Home Supply Store
  5. RV Repair Shop

Written by the company

Kimberley – The Caravan & Motorhome People. A family-run business since the 1970s, we’re passionate about helping you find the perfect caravan or motorhome. Silver award winners in the Caravan Owner Satisfaction Awards! Proud runners-up for Caravan Dealership of the Year 2025, we have branches in the East Midlands & the North, offering 300+ motorhomes & caravans from leading brands like Swift, Bailey, Coachman, Carthago & Xplore. Why Choose Kimberley? Trusted for quality & service, 4.6★ Trustpilot rating from 1,000+ happy customers, fantastic facilities: Darlington branch: On-site café, huge awning & accessories shop, children’s play area, plus indoor & outdoor showrooms and NCC approved service centre. Nottingham branch: Outdoor showroom, awning & accessories shop, plus an NCC approved service centre. Start your adventure with Kimberley – where great journeys begin!


Contact info

  • Eastwood Road, NG16 2HX, Kimberley, England, United Kingdom

  • 0115 9382401

4.7

Excellent

TrustScore 4.5 out of 5

579 reviews

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4.7

All reviews

(579)

377 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We purchased our Coachman Laser 875…

We purchased our Coachman Laser 875 Xtra through a trade-in at the February Caravan and Motor Home Show at the NEC with a planned delivery date towards the end of May. Unfortunately due to our daughter being seriously ill in hospital our focus was with her. Kimberley Caravans were brilliant keeping our new van on hold until early August until we were in a better place to collect and complete the deal. Richard delivered a though and comprehensive handover and we are now enjoying our new caravan and our daughter is now two thirds through her treatment.

July 31, 2026
Rated 5 out of 5 stars

The experience at Kimberley was great

The experience at Kimberley was great, I can honestlly say that all of the staff especially Matt are so friendly and helpful it was a pleasure to do business with them. No question went unanswered even ones that may sound silly to a seasoned motorhome owner, we were put at ease straight away and treated well, I wouldn't hesitate to recommend them.

August 6, 2026
Rated 5 out of 5 stars

Excellent service

Had emergency the water pump had failed on my caravan and they were the nearest dealer who had a replacement in stock we were an hour away and they were shutting in an hour and 15 minutes. Having got stuck in traffic in Nottingham we phone them an asked for them to wait as we would be last minute. The staff waited and can’t thank them enough. The service was excellent . I would recommend Kimberly and will use them again. Thank you Kimberly caravans once again

July 31, 2026
Unprompted review
Rated 5 out of 5 stars

Very good to deal with

Very good to deal with, handover was shown how everything worked. Really happy with the complete package from them.
Matt kept us informed throughout, we wanted a few extras adding on our order which he dealt with nothing was too much trouble for him. Thank you

July 15, 2026
Rated 5 out of 5 stars

From first taking a look at the…

From first taking a look at the caravans to driving away with just the right type we wanted all the staff at kimberley caravans have been so helpfull and friendly and knowledgeable it has been a breath of fresh air

Must thank all the staff as they have been great but the complete sales team I have been very impressed with and need to say thank you
Keep up the good work
Many thanks martin

July 16, 2026
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you Martin! What a lovely thing to say, a breath of fresh air is exactly what we aim for. We'll make sure the whole sales team see this. Hope you have a brilliant time in the new van!

Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

Fantastic experience from the whole…

Fantastic experience from the whole team at Kimberley, great sales, nice little shop area & collection of my new caravan was very informative and smooth.

July 10, 2026
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you Kieran! Really glad the whole team made it such a smooth and informative experience. Hope you have many great trips ahead in the new van!

Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

Purchased a tentbox lite ...Excellent…

Purchased a tentbox lite ...Excellent service nothings too much trouble...go above and beyond. ..thankyou 😊

July 17, 2026
Unprompted review
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you Sharon! Really glad the team went above and beyond for you. Hope you love the tentbox on your travels!

Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

Very Happy

We needed a small repair to our motorhome. It was resolved in less than an hour .Everyone was so helpful and friendly and highly recommend 👌

July 6, 2026
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you Samantha! Really glad we could get that repair sorted so quickly for you. Hope you're back out enjoying the motorhome!

Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

Excellent service at Kimberley Caravans in Nottingham

Could not fault Kimberley Caravans at all. They have a range of caravans to suit different budgets. All caravans for sale are open so you can look round at your leisure. Darrell gave us lots of information which helped us to choose the perfect caravan for us. On the day we collected our caravan, Richard went through everything with us to ensure we were happy and confident in using all the appliances on the caravan. The service we received from Kimberley Caravans was second to none. Both Darrell and Richard were extremely helpful and I would 100% recommend Kimberley Caravans to anyone.

June 29, 2026
Unprompted review
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you Kelly! Really glad Darrell and Richard both looked after you so well from choosing the perfect van through to a confident handover. Hope you have many wonderful trips ahead!

Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you Patrick! Really appreciate the kind words. Hope you're enjoying your new purchase!

Many Thanks,
The Kimberley Team

Rated 4 out of 5 stars

Excellent helpful staff but issues with…

Excellent helpful staff but issues with the handover with couple of things not working in the caravan but were put right before delivery, also ordered a size 16 awning and got a 17 which was far too big so the issue of taking back to Kimberley when the correct one arrived, on whole nice people and nice little site

June 26, 2026
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Hi David, thank you for your feedback. Really glad the team put those handover bits right before delivery. On the awning mix up, we've passed your comments on to the relevant team and someone will be in touch to sort the swap for you.

Many Thanks,
The Kimberley Team

Rated 3 out of 5 stars

I liked the sales I would give them 5…

I liked the sales I would give them 5 stars. Very helpful, polite and engaging. They also worked as a team.
The service people who prepared the caravan were not very good. Jobs not picked up and work not finished or perhaps checked. The caravan rubber feet fell off on the motorway and the Alko hitch popped up. Water tank had not been cleaned ( sales sorted it out )

July 1, 2026
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Hi James, thank you for your feedback. Really glad the sales team looked after you so well. We've passed your comments about the preparation on to the relevant team and someone will be in touch with you directly.

Many Thanks,
The Kimberley Team

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