Kimberley - The Caravan & Motorhome People - Nottingham Reviews 557

TrustScore 4.5 out of 5

4.7

Eastwood Road, NG16 2HX Kimberley, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We were made to feel welcome by Darrell from the minute we got to look at the caravans we were going to look at right through to driving away on the day we picked up the caravan.At no time did we feel... See more

Rated 5 out of 5 stars

Matt Wilkinson came straight out to greet us, we got the 5 star treatment from start to finish, found us the perfect caravan. Would highly recommend.

Rated 5 out of 5 stars

Courteous, flexible well informed service. Felt well prepared for dealing with new cravan after very helpful handover.

Rated 5 out of 5 stars

This company have been an absolute pleasure to deal with. We traded our old van for a nearly new one and the whole process was fair and straightforward. Top marks go to Matt in sales; they say people... See more

Company replied


Company details

  1. RV Dealer
  2. Awning Supplier
  3. Mobile Home Dealer
  4. Mobile Home Supply Store
  5. RV Repair Shop

Written by the company

Kimberley – The Caravan & Motorhome People. A family-run business since the 1970s, we’re passionate about helping you find the perfect caravan or motorhome. Silver award winners in the Caravan Owner Satisfaction Awards! Proud runners-up for Caravan Dealership of the Year 2025, we have branches in the East Midlands & the North, offering 300+ motorhomes & caravans from leading brands like Swift, Bailey, Coachman, Carthago & Xplore. Why Choose Kimberley? Trusted for quality & service, 4.6★ Trustpilot rating from 1,000+ happy customers, fantastic facilities: Darlington branch: On-site café, huge awning & accessories shop, children’s play area, plus indoor & outdoor showrooms and NCC approved service centre. Nottingham branch: Outdoor showroom, awning & accessories shop, plus an NCC approved service centre. Start your adventure with Kimberley – where great journeys begin!


Contact info

  • Eastwood Road, NG16 2HX, Kimberley, England, United Kingdom

  • 0115 9382401

4.7

Excellent

TrustScore 4.5 out of 5

557 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Courteous

Courteous, flexible well informed service. Felt well prepared for dealing with new cravan after very helpful handover.

June 17, 2026
Rated 5 out of 5 stars

Used caravan purchase

We were made to feel welcome by Darrell from the minute we got to look at the caravans we were going to look at right through to driving away on the day we picked up the caravan.At no time did we feel under pressure and everything was explained clearly.We wouldn't hesitate to recommend Kimberley to others looking to change vans.

June 11, 2026
Unprompted review
Rated 5 out of 5 stars

A great experience yet again

A great experience yet again, our second van purchased from Kimberley, always a pleasure to do business with, very friendly staff, great handover, definitely deal with again.

May 26, 2026
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you Colin, welcome back! Really glad it was just as enjoyable second time around. That means a lot to us. Hope you love the new van!
Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

Open and honest people very…

Open and honest people very knowledgeable about their business

May 28, 2026
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you Peter! Really appreciate the kind words and glad you felt in good hands throughout. Hope to see you again in the future!
Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

Go to Kimberley Caravans for your Coachman.

This company have been an absolute pleasure to deal with. We traded our old van for a nearly new one and the whole process was fair and straightforward. Top marks go to Matt in sales; they say people buy people and we bought Matt. He was polite, a great communicator and an excellent all round salesperson with great product knowledge. Thank you!

June 2, 2026
Unprompted review
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you so much, what a lovely thing to say! Really glad Matt made such a great impression and that the whole process felt fair and straightforward. We'll make sure he sees this. Enjoy the new van!
Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

Only went in for a fridge door....

Only went in for a fridge door, ended up with a new caravan.

Helpful, friendly staff.

May 15, 2026
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Ha, we love this! Thank you Ben, hope you're as happy with the caravan as you would have been with the fridge door. Enjoy it!
Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

Excellent service in all respects by…

Excellent service in all respects by friendly staff

May 21, 2026
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you Alan! Really appreciate you taking the time to leave a review. Hope everything is going well with your purchase!
Many Thanks,
The Kimberley Team

Rated 4 out of 5 stars

Motorhome purchase

Cannot thanks Matt enough for his help and attention to detail in our purchasing of our new Motorhome. From our initial visit, the viewing and his demonstration, organising the deposit payment, through answering numerous phone calls from us about the smaller details, carpet colours, size of this or that, tv brackets, etc, through to the final payment and actually driving away, his professionalism, and his calmness, bless him, were a credit to him and the company. I would wholeheartedly recommend you to have a look here if youre thinking of purchasing a Motorhome or Caravan.

May 19, 2026
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Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you so much! Matt will be really pleased to read this. It sounds like you kept him on his toes with all the details but that's exactly what we're here for. Hope you're loving the new motorhome!
Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

Great Experience

Excellent informative handover of our new 2026 Coachman Lusso 2

May 11, 2026
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you Adrian! Really glad the handover went so well and hope you're loving the new Coachman Lusso. Enjoy every trip!
Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

Friendly and informative staff

Friendly and informative staff, the sale and handover was a breeze. They have a well stock shop, would recommend them and would use them again when in the area.

May 9, 2026
Unprompted review
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you Carrie! Really glad everything went smoothly and that you found everything you needed in the shop too. Hope to see you again when you're passing!
Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

Friendly and Professional

Friendly and Professional. Giving pently of time and advice.

April 29, 2026
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you Graham! Really glad you felt well looked after and had plenty of time to make the right decision. Hope you're enjoying your purchase!
Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

Excellent service from the start

Excellent service from the start!
We had decided to buy our first caravan, with a million questions, Jason was absolutely amazing, always happy to help and answer all the questions we had, everything he did was above and beyond!!

Handover by Darrell was also excellent, again answering any questions, made us feel like nothing was too much trouble!

We had a few areas on the caravan after purchase that needed looking into and all the staff were helpful and rectified everything quickly.

All the staff were helpful and always very friendly, we would highly recommend if you want excellent service

April 24, 2026
Unprompted review
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you Sarah! Really glad Jason and Darrell both looked after you so well, and that the team got everything sorted quickly after purchase too. Hope you have a brilliant first trip!
Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

Coachman Acadia 460 Service…

I took our 12 month old Coachman Caravan in to Kimberley Caravans for its first service. We've experienced a few problems with it, but Ashley in the reception area handled both the handover and the pickup in a first rate manner. Most of the work was completed with one item still to resolve, but Ashley explained things really well and has a really friendly, pleasant manner. Would recommend them to other caravan and motorhome users.

May 8, 2026
Unprompted review
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you Robert! Really glad Ashley looked after you so well throughout. We'll get that remaining item resolved and hope to see you again!
Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

5* Caravans and staff at Kimberley Nottingham

We are brand new to Caravanning and from
Us going to look at a caravan to buying it, handover everything was just amazing!

Daz in the Nottingham branch was incredible with us from start to finish. Excellent communication, so knowledgeable, friendly, funny - just amazing!

We had the handover today and it was brilliant and the caravan was delivered to us shortly after and the man who came (so sorry with all the excitement we forgot your name) but what a friendly, knowledgeable and helpful guy we appreciated you getting it on the drive for us and your loveliness the whole time.

We would highly recommend the caravans and staff at Kimberley! Amazing thank you so much 😊

May 8, 2026
Unprompted review
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you Crissy, what a lovely review! Really glad Daz and the delivery team made your first caravan experience such a special one. How exciting! Hope you have many brilliant adventures ahead!
Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

Towing Eye

Called into Nottingham branch for parts/towing enquiry on a existing vehicle. All staff very helpful in particular Matt who went above and beyond, thank you so much

May 8, 2026
Unprompted review
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you Emma! Really glad Matt could help sort everything out for you. Hope to see you again soon!
Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

All the staff at Kimberley Caravan n…

All the staff at Kimberley Caravan n Motorhomes, Nottingham, from the sales team, admin staff n all the people we dealt with were professional n v helpful. Daz Miller, the sales person, conducted the viewing n sale of our caravan professionally, from initial contact right through to the sale n hand over of our caravan. Nothing was too much trouble for him n the admin staff we dealt with. I would definitely recommend Kimberley Caravan n Motorhomes to anybody. Good people to deal with!

April 30, 2026
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you John! Really glad Daz and the rest of the team made the whole process feel so smooth and straightforward. We'll make sure Daz sees this!
Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

Outstanding service from Jason and Kimberley Caravans

As complete newcomers to caravanning, buying our first caravan felt quite daunting, but Jason Ashley at Kimberly Caravans made the whole experience easy from start to finish.

Jason took the time to understand what would suit us best and gave honest advice on layouts and which caravans would fit our needs. At no point did we feel pressured or oversold. He only recommended what we genuinely needed to get started.

The handover was outstanding. Jason spent a huge amount of time with us explaining towing procedures, setup, and all the important checks we needed to know as first-time owners. Nothing felt rushed, and no question was too much trouble.

Before collection, Jason carefully went around the caravan with us and noted anything that needed attention. The caravan was then fully serviced, all repairs completed, thoroughly cleaned, and every document and piece of paperwork prepared ready for us.

Jason is a real credit to Kimberly Caravans. It really is true that you buy from a person, not just a company, and Jason made this a fantastic first experience for us.

April 29, 2026
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you Miranda, what a wonderful review! Really glad Jason made such a daunting first step feel so easy and enjoyable. We'll make sure he sees this. Happy caravanning!
Many Thanks,
The Kimberley Team

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