Kimberley - The Caravan & Motorhome People - Nottingham Reviews 

580
TrustScore 4.5 out of 5

4.7

Eastwood Road, NG16 2HX Kimberley, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We purchased our Coachman Laser 875 Xtra through a trade-in at the February Caravan and Motor Home Show at the NEC with a planned delivery date towards the end of May. Unfortunately due to our daughte... See more

Rated 5 out of 5 stars

Excellent team at Kimberley Richard Jason & new guy T had two brand new lusso 2 caravans off them since sept 2025 and been great team both purchases 👍

Rated 5 out of 5 stars

Cannot thank Kimberley caravans enough and especially Matt Wilkinson. We bought our motorhome without viewing and have to say the description and videos we were sent were all spot on.

Rated 5 out of 5 stars

The experience at Kimberley was great, I can honestlly say that all of the staff especially Matt are so friendly and helpful it was a pleasure to do business with them. No question went unanswered e... See more


Company details

  1. RV Dealer
  2. Awning Supplier
  3. Mobile Home Dealer
  4. Mobile Home Supply Store
  5. RV Repair Shop

Written by the company

Kimberley – The Caravan & Motorhome People. A family-run business since the 1970s, we’re passionate about helping you find the perfect caravan or motorhome. Silver award winners in the Caravan Owner Satisfaction Awards! Proud runners-up for Caravan Dealership of the Year 2025, we have branches in the East Midlands & the North, offering 300+ motorhomes & caravans from leading brands like Swift, Bailey, Coachman, Carthago & Xplore. Why Choose Kimberley? Trusted for quality & service, 4.6★ Trustpilot rating from 1,000+ happy customers, fantastic facilities: Darlington branch: On-site café, huge awning & accessories shop, children’s play area, plus indoor & outdoor showrooms and NCC approved service centre. Nottingham branch: Outdoor showroom, awning & accessories shop, plus an NCC approved service centre. Start your adventure with Kimberley – where great journeys begin!


Contact info

  • Eastwood Road, NG16 2HX, Kimberley, England, United Kingdom

  • 0115 9382401

4.7

Excellent

TrustScore 4.5 out of 5

580 reviews

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4.7

All reviews

(580)

377 reviews in the last 12 months

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Rated 5 out of 5 stars

Towing Eye

Called into Nottingham branch for parts/towing enquiry on a existing vehicle. All staff very helpful in particular Matt who went above and beyond, thank you so much

May 8, 2026
Unprompted review
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you Emma! Really glad Matt could help sort everything out for you. Hope to see you again soon!
Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

All the staff at Kimberley Caravan n…

All the staff at Kimberley Caravan n Motorhomes, Nottingham, from the sales team, admin staff n all the people we dealt with were professional n v helpful. Daz Miller, the sales person, conducted the viewing n sale of our caravan professionally, from initial contact right through to the sale n hand over of our caravan. Nothing was too much trouble for him n the admin staff we dealt with. I would definitely recommend Kimberley Caravan n Motorhomes to anybody. Good people to deal with!

April 30, 2026
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Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you John! Really glad Daz and the rest of the team made the whole process feel so smooth and straightforward. We'll make sure Daz sees this!
Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

Outstanding service from Jason and Kimberley Caravans

As complete newcomers to caravanning, buying our first caravan felt quite daunting, but Jason Ashley at Kimberly Caravans made the whole experience easy from start to finish.

Jason took the time to understand what would suit us best and gave honest advice on layouts and which caravans would fit our needs. At no point did we feel pressured or oversold. He only recommended what we genuinely needed to get started.

The handover was outstanding. Jason spent a huge amount of time with us explaining towing procedures, setup, and all the important checks we needed to know as first-time owners. Nothing felt rushed, and no question was too much trouble.

Before collection, Jason carefully went around the caravan with us and noted anything that needed attention. The caravan was then fully serviced, all repairs completed, thoroughly cleaned, and every document and piece of paperwork prepared ready for us.

Jason is a real credit to Kimberly Caravans. It really is true that you buy from a person, not just a company, and Jason made this a fantastic first experience for us.

April 29, 2026
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Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you Miranda, what a wonderful review! Really glad Jason made such a daunting first step feel so easy and enjoyable. We'll make sure he sees this. Happy caravanning!
Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

Good to deal with

Good to deal with, transparent and straightforward. We agreed a part exchange price over the phone based on our description.
Once agreed, that was honoured when we came to collect our 3 year old Coachman. It is just the model we were looking for.

April 22, 2026
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Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you! Really glad everything was straightforward and that the Coachman was exactly what you were looking for. Hope you love every trip in it!
Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

All the staff were polite and knowledgeable.

None of the staff were pushy which is a big put off for my wife and me Darrell was very knowledgeable about caravans and answered all our questions and put our minds at ease what we thought might be problems.Jason and Chris in the accessories shop were very helpful in advising us to choose what we needed for that first trip, yes l would recommend them to anybody that was looking to buy a caravan.

April 8, 2026
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Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you Terry! Really glad Darrell, Jason and Chris all played their part in making it such a great experience. Hope you're all kitted out and ready for that first trip!
Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

We recently purchased a used caravan…

We recently purchased a used caravan from Kimberley Caravans. Darrell helped us through the process and gave us some great tips and advice which, being newbies, was really useful and helped us make our final choice. On handover Darrell gave us a full very clear rundown on the operational side of things before we set off on our caravanning adventures. Thanks to Darrell and everyone at Kimberley for making the experience so enjoyable.

May 1, 2026
Unprompted review
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you! Really glad Darrell made the whole process feel enjoyable and gave you the confidence to head off on your first adventures. Hope it's going brilliantly!
Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, nothing was too much trouble. Friendly and welcoming and full of information for newbies. Special mention to Darrell, Jason and Matt.

April 27, 2026
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you! Really glad Darrell, Jason and Matt all looked after you so well. Hope you're feeling fully prepared and ready for your first trip!
Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

A Pleasure to Deal With

First time using Kimberley Caravans Nottingham and very impressed with the service and professionalism shown. From first contact, relaxed no pressure sales through to collection was an absolute pleasure. Matt in Sales was superb and a pleasure to do business with. Other dealers should take a leaf out of Kimberleys book.

April 24, 2026
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Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you Stewart, that really does mean a lot! Really glad Matt made such a great impression and that the whole experience felt so relaxed. Hope to see you again in the future!
Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

no stress no pressure from sales very…

no stress no pressure from sales very helpful great salesteam best ive dealt with over the years 100 percent will return and recommend we purchased our new coachman mid april they delivered bang on time as requested..

April 23, 2026
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Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you! Really glad the team delivered on time and made the whole experience so straightforward. Hope you love the new Coachman and we'll look forward to seeing you again!
Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

We recently had the pleasure of dealing…

We recently had the pleasure of dealing with Jason at Kimberley Caravans and couldn’t be more impressed with the service we received. From the outset, Jason was incredibly efficient in getting in touch with us and keeping communication clear and prompt throughout.

When he came to view the caravan, he was professional, knowledgeable, and very easy to deal with, making the whole process smooth and stress-free. On top of that, he offered us a great price for the caravan, which we were very happy with.

Overall, a fantastic experience — we would highly recommend Jason and Kimberley Caravans to anyone looking to sell their caravan.

April 22, 2026
Unprompted review
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you Paul! Really glad Jason made the whole process so straightforward and stress free. We'll make sure he sees this. Hope you're happy with the outcome!
Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

Great communication and service while…

Great communication and service while fixing a small issues on my caravan under warranty.

April 20, 2026
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you Mark! Really pleased we could get that sorted under warranty without any fuss. Hope everything is running smoothly now!
Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

Everything and everyone so helpful no…

Everything and everyone so helpful no pressure sales you say what you're looking for and plenty of advice from staff . Generally polite friendly and helpful . Even for a novice lol

April 15, 2026
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you Dave! No such thing as a novice question here, that's what the team are for! Really glad you felt looked after. Hope you enjoy every trip!
Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

Excellent service

Darrell talked us through everything, also gave us time to look around the caravan before we made a decision.
A problem did occure with the battery locker door and couple of days before we where going to pick it up .This put us back a few days but it soon was sorted.

April 2, 2026
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you Teresa! Really glad Darrell looked after you well and that the battery locker door got sorted before collection. Hope you're enjoying the van now!
Many Thanks,
The Kimberley Team

Rated 4 out of 5 stars

Bought a caravan and some issues came…

Bought a caravan and some issues came about,but they rose to the challenge and sorted everything. Thank you so much Matt, I highly recommend.

April 2, 2026
Unprompted review
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you for your patience and for sharing your experience! Really glad Matt and the team got everything sorted for you. Enjoy the van!
Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

Would recommend

We first met Matt from Kimberley’s sales team during an impromptu visit in the summer of 2025, and from that moment on, he was incredibly supportive. Our dream of owning a luxury brand caravan finally became a reality in March 2026, and Matt stayed with us every step of the way, ensuring the purchase perfectly met our needs. He truly couldn’t have been more helpful.

Jordan also deserves a special mention for her professionalism, kindness, and warm personality. They are both a real credit to the team, and we wouldn’t hesitate to recommend.

March 17, 2026
Unprompted review
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you Angela, what a lovely review! Really glad Matt and Jordan made such a great impression and that your dream caravan is finally a reality. We'll make sure they both see this!
Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

Highly recomend kimberley caravans to…

Highly recomend kimberley caravans to anyone i know.we were 1st time buyers from a dealer so maybe a little bit guarded about getting involved with a sales person.we then met darryl and others of the sales team who proffesionally provided guidance and left us to browse the vans.we are currently in our new van absolutey happy with everything and big thanks to darryl today for the handover.5 star service 👏👏👏

April 1, 2026
Unprompted review
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you Ian! Really glad Darryl and the team made you feel so comfortable, especially as first time buyers. Enjoy the new van, sounds like you're already settled in nicely!
Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

Excellent service

Just collected our new van from Matt at Kimberley Caravans.
Excellent professional friendly service, nice mix of humour and knowledge with the assurance we are valued customers.
Thank you.

March 31, 2026
Unprompted review
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you Lesley! Really glad Matt looked after you so well. Hope to see you again soon!
Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you so much for the kind words Neil, it really does mean a lot to us. Hope to see you again soon!

Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

Very friendly and easy to deal with

Very friendly and easy to deal with, would strongly recommend

March 16, 2026
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

Thank you Nick and Lisa! Really glad the whole experience felt straightforward and enjoyable. Hope to see you again in the future!
Many Thanks,
The Kimberley Team

Rated 5 out of 5 stars

Matt was brilliant from start to…

Matt was brilliant from start to finish, we were really happy with the service provided and his knowledge of the caravan we purchased was second to none. We would highly recommend this company and have already told friends and family about our positive experience.

March 3, 2026
Kimberley - The Caravan & Motorhome People - Nottingham logo

Reply from Kimberley - The Caravan & Motorhome People - Nottingham

That's so great to hear, thank you! We'll pass your kind words on to Matt. And thank you for recommending us to friends and family, it really does mean a lot. Enjoy your new caravan!
Many Thanks,
The Kimberley Team

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