I would like to say that I had a Great experience applying for home insurance through Kin. Jose Hernandez help me through the whole process. He showed great professionalism in explaining how the proce... See more
Company replied
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Review summary
Based on reviews, created with AI
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Based on these reviews
Scarlett Williams is definitely an asset to Kin Insurance. FIrst Time Buyer, she was awesome. Handled all aspects of getting the proper Insurance to the Mortgage.Explained the entire process. Best Pl... See more
Company replied
I was looking around for a good company at a reasonable insurance coverage, I found Kin. Their insurance premiums are very affordable. Their service is fast, friendly, and Erik was patient and very kn... See more
Company replied
Great customer service! We're buying a a house in California, where some companies are not writing new policies. Kin was about 40% cheaper than the ones who were giving quotes. Due to other entitie... See more
Company replied
Company details
Written by the company
Kin is on a mission to change home insurance from what it is to what it should be. Whether we’re leveraging data to create customizable coverage or providing claims service that goes above and beyond expectations, our focus is always on you – the homeowner. And we aim to stick with you through thick and thin.
Contact info
222 Merchandise Mart Plaza, Suite 228, 60654, Chicago, United States
- (855) 717-0022
- support@kin.com
- kin.com
4.8
Excellent
7K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Wonderful customer service!
March 31, 2026
Unprompted review
Reply from Kin Insurance
We aim to provide every customer with a positive and easy homeowners insurance experience and are thrilled to read that we did just that. Thank you for the kind words!
Great customer service
Great customer service, from the self-service app to the phone with live agent.
April 1, 2026
Unprompted review
Reply from Kin Insurance
We are so glad to read about your positive experience. Thank you for being a loyal Kin customer!
Kimberly was informative
Kimberly was informative. She gave me options and was very professional and courteous.
April 1, 2026
Unprompted review
Reply from Kin Insurance
We're so glad to hear how happy you are with your experience being a Kin customer so far. Please don't hesitate to reach out to our team if you have any questions in the future.
Dylan Cathalina made our transition to…
Dylan Cathalina made our transition to Kin feel like we were becoming part of the family! He helped us with rates and explained everything. He was communicative and available. THANK YOU
June 18, 2025
Unprompted review
Reply from Kin Insurance
Hi Rebecca, we're thrilled to receive this positive feedback. Thank you for taking the time to share your review.
I can’t thank Tyler Alexander enough
I can’t thank Tyler Alexander enough. If you have bought and sold a house all at the same time you know the stress! She was efficient and knowledgeable! I wasted a lot of time getting quotes from other agencies - I wish I would have started with Kin. My experience was nothing but exceptional. Thank you Tyler!
March 31, 2026
Unprompted review
Reply from Kin Insurance
We aim to provide every customer with a positive and easy homeowners insurance experience and are thrilled to read that we did just that. Thank you for the kind words!
Terri Smith was very helpful
Terri Smith was kind, caring, efficient, knowledgeable and professional.
March 24, 2026
Unprompted review
Reply from Kin Insurance
Our priority is to provide the best experience for all our customers. Thank you for being a part of the Kin community!
Troy was very patient and helpful and…
Troy was very patient and helpful and very knowledgeable, he gave my wife and I a welcome and friendly feeling almost like we had known eachother for a long time. Thank Kin and thank Troy!
March 31, 2026
Unprompted review
Reply from Kin Insurance
Hi Mike, we're thrilled to receive this positive feedback. Thank you for taking the time to share your review.
Joey was excellent
Joey was excellent. Explained everything very clearly and was very professional.
March 31, 2026
Unprompted review
Reply from Kin Insurance
We are so glad to read about your positive experience. Thank you for being a loyal Kin customer!
Reasonable rates & helpful agents
Reasonable rates & helpful agents. Thank you for coming to FL.
March 30, 2026
Unprompted review
Reply from Kin Insurance
Hi Lynda, we're thrilled to receive this positive feedback. Thank you for taking the time to share your review.
I had a great experience working with…
I had a great experience working with Patricia Hale from Kin Insurance while getting my homeowners insurance policy set up. She was incredibly knowledgeable, patient, and responsive throughout the entire process. Patricia took the time to clearly explain my options, answer all of my questions, and make sure I felt confident in my coverage.
What really stood out was how easy she made everything—she was efficient without ever making me feel rushed, and her professionalism made the whole experience stress-free. I truly appreciate her help and would highly recommend her to anyone looking for reliable and friendly insurance support.
March 31, 2026
Unprompted review
Reply from Kin Insurance
We're so glad to hear how happy you are with your experience being a Kin customer so far. Please don't hesitate to reach out to our team if you have any questions in the future.
They gave a ridiculously high quote of…
They gave a ridiculously high quote of $35,000 a year. Who would even consider paying that much for home owners insurance. The replacement on the home is about $300,000. What a joke.
March 31, 2026
Unprompted review
Reply from Kin Insurance
Hi, Monago's Landscapes - Thank you for considering Kin. We’re sorry we couldn’t provide the savings you were hoping for. Premiums can vary from homeowner to homeowner depending on the home’s proximity to risks, current valuation, and physical characteristics, to name a few. Those factors help insurance companies determine how much it actually costs to insure your home while still meeting their financial obligations. This helps ensure that they’ll be there for customers when they need it most. Our insurance experts will happily review the quote you received to ensure we're offering the most accurate rate. Please give us a call anytime at 855-717-0022. We appreciate your feedback.
Reply from Kin Insurance
We are so glad to read about your positive experience. Thank you for being a loyal Kin customer!
Great customer service
Great customer service. And a great company all around.
March 30, 2026
Unprompted review
Reply from Kin Insurance
We aim to provide every customer with a positive and easy homeowners insurance experience and are thrilled to read that we did just that. Thank you for the kind words!
rep was very helpul & answerd all my…
rep was very helpful & answerd all my questions.
March 30, 2026
Unprompted review
Reply from Kin Insurance
Our priority is to provide the best experience for all our customers. Thank you for being a part of the Kin community!
KIN Customer service
KIN has provided the best pricing and customer service
March 30, 2026
Unprompted review
Reply from Kin Insurance
We are so glad to read about your positive experience. Thank you for being a loyal Kin customer!
KIN is like a breath of fresh air
KIN is like a breath of fresh air. After years of "your in good hands" rate hikes, policy changes and chaos, finally an insurance company that is upfront, empathetic and great to work with.
March 30, 2026
Unprompted review
Reply from Kin Insurance
Hi Lisa, we're thrilled to receive this positive feedback. Thank you for taking the time to share your review.
Jessica Box was extremely helpful and…
Jessica Box was extremely helpful and prompt in helping me switch insurance policies, and the savings sure helped. Nice to know Florida has another option with Kin. I have already recommended Kin to my neighbors. Thank you!
March 30, 2026
Unprompted review
Reply from Kin Insurance
Our priority is to provide the best experience for all our customers. Thank you for being a part of the Kin community!
Kimberly Bois was so helpful
Kimberly Bois was so helpful throughout process.
March 30, 2026
Unprompted review
Reply from Kin Insurance
We aim to provide every customer with a positive and easy homeowners insurance experience and are thrilled to read that we did just that. Thank you for the kind words!
I received a phone call and text from…
I received a phone call and text from Kin Insurance ,that I can combine my home insurance and car insurance to safe money. Nicole Opalinski was vey helpful pleasant to talk to and I added the car insurance to my account ,very fast ,pleasant and answered my questions very professionally. i save some money and happy that I switched. AB
March 30, 2026
Unprompted review
Reply from Kin Insurance
We're so glad to hear how happy you are with your experience being a Kin customer so far. Please don't hesitate to reach out to our team if you have any questions in the future.
Linda - the best at Kin
Linda was very knowledgeable about her product, Kin.
I asked many questions and came away with a positive to join Kin.
As Linda is extremely friendly, fair and a pleasure to speak with. Her follow through beats no one else.
Kin should be increasing her salary!!
March 30, 2026
Unprompted review
Reply from Kin Insurance
Hi Non, we're thrilled to receive this positive feedback. Thank you for taking the time to share your review.
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