Really impressed with my NFC business card from Kinect Card. The card quality is great, but what I really loved was the service. Tom recreated my old paper card design perfectly, kept me updated, answ... See more
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Amazing technology! Kinect have made it so easy for us to connect with our charity partners and tbe service was so helpful and easy. We have also taken the cards into our Clearer Group, which has... See more
Company replied
Really impressed by Kinect Card. A huge thank you to Tom for all of his help getting us set up. We're a small company, especially knowing some of the much larger companies who work with Kinect Card, y... See more
Tom, Richard and the team at Kinect Card are fantastic! The customer service they provide is exceptional. They answered every email and question at pace, dispatch was quick and efficient, and they mad... See more
Company details
Written by the company
Kinect Card is changing the way we connect with each other one tap at a time. Our Contactless business cards allow your team to share their contact information using our NFC business cards.
Contact info
Unit 3 Thornhill Brigg Mills, HD6 4AH, Brighouse, United Kingdom
- Hello@kinectcard.com
- kinectcard.com
Excellent
Kinect have been very helpful and their after sales service has been excellent. Highly recommended.
May 11, 2023
Reply from Kinect Card
Thanks Phil, all the best. Kinect HQ
Not a great product
Not a great product. Fails to tap when tried on device numerous times.
April 24, 2023
Reply from Kinect Card
Hi Nigel, really sorry to hear that you are still having trouble on the tapping method of the card. I believe Tom reached out with links to our online support and also sent a personalised video. When tapping the card, it may be the case the device you are using is not compatible with NFC. A full compatibility list is published on our site. Equally, if the device is not compatible, the QR code can be scanned to display your details also.
I will reach out to you directly over email to see if we can provide any additional support resource so that you get the most out of your business card.
Kind Regards
Richard Barrett
Director
Kinect Card
Blown away by the customer service!
I was recently set the challenge of finding a one tap business card supplier.
After a few google searches and calls we decided to work with Kinect. The prices are reasonable, the set up process was quick and stress-free.
Any questions I had were picked up quickly and answered clearly.
We did have an issue with one of the cards but a replacement arrived the next working day!
The team here all love their cards and I am blown away by the customer service!
May 2, 2023
Unprompted review
Reply from Kinect Card
Natalie, thanks so much for the feedback. It has been a pleasure working with you on this project, time to start making contactless connections !
Design team were very helpful!!
Despite being unable to use the picture I had on my original card, the design team at Kinect found a good match and produced an excellent card for me!
April 14, 2023
Reply from Kinect Card
Hi Ben, thanks for the feedback. Tom is delighted you are happy with your experience. many thanks for your business.
Kinect Card
Reply from Kinect Card
Hi Olo, thanks for taking the time to share you experience with others. All the best.
Kinect Card
Looks amazing
Card looks amazing and people genuinely impressed when you tap you details on to their phone! Usually ask where I got it!
April 5, 2023
Reply from Kinect Card
Hi Ian, thanks so much.
We loved your design, really classy and professional looking brand.
All the best with your networking this year!
Kinect HQ
Really like it !
April 2, 2023
Reply from Kinect Card
Hi Paul, we loved your design. Thanks again for your business.
All the best
Kinect HQ
Reply from Kinect Card
Thanks for your kind feedback Ross, loved the silver cards for your design.
keep in touch
Kinect HQ
Haven't received product
March 30, 2023
Reply from Kinect Card
Hi Alexey,
First of really sorry that you have experienced issues with our shipping partners. having looked at your order details I can see that the order was place on the 31st of March and it was shipped within 1 working day on the 3rd of April.
From there, our shipping partners at the Royal Mail have been sat on your item for a week, with the shipment out for delivery today (11th April)
We completely apologise that you have been on the receiving end of poor service from our shipping 'partners' at the Royal Mail and you have every right to be annoyed.
With that in mind, I had raised your complaint on our improvement log as part of our Quality Policy and I will refund the price paid for shipping to your card.
If there is anything I can do in the meantime, please contact us on hello@kinectcard.com
Kind Regards
Richard Barrett
Director
Kinect Card
Reply from Kinect Card
Thanks Taz. Great working with you. Also a great idea by having your Kinect Card programmed to your Linktree, then incorporating your profile on there.
All the best for your plans this year.
Richard @ Kinect Card.
Tom has been fantastic at supporting…
Tom has been fantastic at supporting me. He is patient, kind and fast at making iterations. He went his way out for me and I really value that. Great customer service indeed. I would highly recommend.
April 6, 2023
Unprompted review
Reply from Kinect Card
Hi Nawar, thank you so much for the feedback. Tom is delighted you feel this way. Hope you have a great financial year with your business. All the best.
Richard @ Kinect Card
Interface is wack
Ordered a customisable business card hoping it would be fully customisable. Unfortunately customised Kinect cards don’t allow you to rewrite the nfc tag to wherever you wish. You are forced to use their own link page which looks quite outdated, doesn’t always work smoothly and has broken links.
The card itself came out good but the link it opens is the most important thing!
Customer service is poor sent out card 11 days after my design was confirmed and approved. Selected 2 business days at checkout.
Still haven't heard back from customer support after enquiring twice. Not worth the price they are charging to be honest
March 7, 2023
Reply from Kinect Card
Hi Andy,
Thanks for the feedback, although we are disappointed you feel this way.
So first of all, all of our cards arrive programmed to your profile page that is powered by the Kinect Card App. The landing pages we feel are well represented on the website, allowing transparency to our customers about what the landing page looks like.
In regard to the 11 day delivery time, I think there is some confusion here. the delivery option is representative of the shipping method, not the production time. You voted for 2 days delivery, this is not in relation to the production time.
Here is an timeline
Order placed 7th March 6.25pm
Mock up sent 9th 16:49
Design confirmed 9th 16:54
Order scheduled to print 10th 09:05
11th /12th Production closed (Weekend)
Dispatched on 16th
The total production time was 7 working days
The shipping was 2 working days as selected.
I am also keen to say that it was not communicated / agreed that we would program your card to any thing but the Kinect Card profile. If this had been requested before ordering or on the order comments, we could have happily accommodated you, we do this quite frequently on the premises that your requirements are communicated to us.
Finally on customer support, I have had a look and I agree, you did email our team on the 20th (the day your card arrived) at 18:30 and hands up, we completely missed the email and we do sincerely apologies for that. We are reviewing what controls can be implemented to minimise the risk of this happening again.
Your second support request was using our online chat tool on Friday 24th 7pm, unfortunately our team were out of office (our hours are published online)
A member of our team have also reached out to you directly. We really value your feedback.
Kind Regards
Richard Barrett
Amazing fast service
Amazing fast service! Tom was fantastic in getting my order to me quickly and answering my many questions. Can't recommend them enough! Their NFC cards are game changers for business cards
March 10, 2023
Unprompted review
Reply from Kinect Card
Thanks Michael, we are glad you love the product !
Reply from Kinect Card
Thanks Mark, pleasure working with you. happy networking
Kinect Card - it would be silly not to have one
I think this is the best Business card you can have. We opted for the Enterprise version which gives you a whole new platform to promote your business. With the possibility of creating multiple customised themes, it allows you to have a dedicated theme for different aspects of your business. I would strongly recommend Kinect Card to anyone that wants be sustainable and innovative.
Within 3 days of confirming the order and details needed, we had our cards. The support to set up the card was explained very simply and was extremely easy to implement.
February 24, 2023
Unprompted review
Reply from Kinect Card
Thanks for the feedback Tony, all the best for your plans in 2023
Excellent
Excellent help and support and a product that really is fantastic.
Thank you to the team @ Kinect
February 21, 2023
Reply from Kinect Card
Thanks Neil, best of luck with your plans for 2023!
Excellent service and amazing business card
Excellent service from enquiry through to delivery.
I asked lots of questions and all were answered straight away. My card took 2 business days to get to me, super fast. I absolutely love it and they sorted out my artwork too. The card looks super smart, one happy customer! Thank you SO much!
February 27, 2023
Unprompted review
Reply from Kinect Card
Hi Sarah, thanks for the feedback, so glad we could help out!
Great product, great service!
What a great product, and a lovely, friendly company to deal with - really excellent customer service. We're very excited to start using our cards - we chose the eco-friendly bamboo ones, flooded them with an all over background colour both sides with our logo white out, and the print quality was excellent. They're simple to set up, easy to use, and the app is great too. It's the future!
February 27, 2023
Unprompted review
Reply from Kinect Card
Thanks Jacqui, really loved working on your cards. All the best
Reply from Kinect Card
Thanks Lee
Reply from Kinect Card
Thanks Richard, all the best
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