In most respects a okay online casino but shocking is the withdrawal times iv had to wait a week for one and put this down to being my first withdrawal but second took just as long dont use if you don... See more
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King Casino is a fully licensed and regulated online casino, operating under the strict guidelines of the UK Gambling Commission. This means that we meet the highest industry standards for security, fairness, and responsible gaming, giving our players complete confidence when they play with us. We take fairness seriously, ensuring that all our games are regularly tested and independently audited, so you can trust that every spin, deal, and bet is completely random and transparent. Whether you prefer slots, table games, or live casino experiences, you'll find a huge selection of top-quality games from the industry's most trusted providers. At King Casino, we also put player safety first. Our platform is designed with advanced security measures to protect your personal and financial information, and we are fully committed to responsible gambling. We offer a range of tools to help players stay in control, including deposit limits, time-outs, and self-exclusion options. Whether you're a casual player or a seasoned gamer, King Casino delivers a premium online gaming experience with fair play, security, and transparency at its core.
Contact info
Walker Road, NE6 2HL, Newcastle Upon Tyne, United Kingdom
- support@kingcasino.com
- kingcasino.com
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I made my first deposit days ago
I made my first deposit days ago. I can't get into my account and nobody has got back to me from the emails I've sent loads.
I have been trying to withdraw my…
I have been trying to withdraw my winnings of £30 from this company since 28/10/24. Whenever I ask when my winnings will be paid or the reason for the the witholding of my funds i have an email which says it has been passed onto the team and then nothing. They also text you after 11pm to entice you to gamble. Finally if you win and want to withdraw your winnings you are charged a fee. Disgraceful behaviour. An update. I have now received my winnings on 11/11 which is 2 weeks after I won. This was after numerous emails which the reply was we have sent it to the appropriate dept and then nothing. I finally went to the chat and got it sorted by a nice lady and the amount(less fee) was transferred to my bank account. I do not feel the need to change my rating as I was fobbed off many times. I have now been suspended for writing this blog. Trust them at your peril!

Reply from King Casino
Disgusting site never won a pennie…
Disgusting site never won a pennie probably spent over £200 never go on this site ever

Reply from King Casino
What a total joke these are!
What a total joke these are!! I put £40 deposit down with the bonus spins they where offering. I won £2100 and put in withdraw request. They wanted id proof and a copy of my wage slip, which I sent, and they are refusing to pay me now!! I won that money fairly, I am fuming and will be taking this further. Don't waste your money they just trick you!! 🤬
Deposit and cannot play
Absolute joke of a company. Made a deposit on 30/10/24 but cannot play anything. So I tried to withdraw my deposit. Now they are requesting documents from me which I have provided in hope they will give me back my deposit immediately. To this date, I still don't have my deposit back. Don't waste your time here. They will hold your deposit hostage.
I've been waiting nearly a week for my…
I've been waiting nearly a week for my withdrawal its a absolute joke they verified all my id and still not done my withdrawal, keep been told the same crap day in day out, that's why I've given 0 stars. Once the withdrawal is done I'll. Be closing this account and won't be coming back
Don’t waste your money here
I tried to withdraw 200 pounds,I wait 10 days and I didn’t receive any money,I asked them how long I have to wait and they said that I have to wait between 7-21 days but know when I tried to log in in my account I saw that they closed my account ( they said I ask for that but is not true). Worst experience ever
Do not pay money owed
Decided to close my account and had a balance of £55. The money has not been returned and they ignore all messages as no number to contact them.
Avoid at all costs

Reply from King Casino
I have won a fair few times and…
I have won a fair few times and withdrawals have always been in within the hour. I won £4500 yesterday and was asked to provide ID and documents which was approved very quickly. Still however waiting for my withdrawal to be approved. I shall update once withdrawal has been received!
Made two withdrawals on the 7th…
Made two withdrawals on the 7th October 2024 and still not received when contact them by email as I closed my account they wasn't even no discussion about how they would look into things but closed my account

Reply from King Casino
Unable to withdraw funds!!!!!
Seems i'm not the only person now not being able to withdraw funds, been 4 days now and been in touch with customer support. Have been told its a "technical fault" which i am now believing is a massive con. Have £300 in funds sitting in my account that they will not release
(In reply to King Casino)
*edit- instead of an apology I would rather yous just released the funds in my account

Reply from King Casino
Worst Casino site I have ever…
Worst Casino site I have ever encountered,
Spent over £1000 And Not even One little win .
Games are all glitchy and when You feel like getting a bonus the game shows an error and kicks you off .
All just empty spins And trust me I’m a member of many casinos And losing it’s a part of it but this site Is a scam .
Nothing but empty spins
It’s literally a scam
Don’t bother Replying to me I don’t need your “sorry “ am not the only one who has mentioned this and it says a lot .
Gambling commission will look into this website and mark my words It won’t be good .

Reply from King Casino
Slow payouts been waiting few days now…
Slow payouts been waiting few days now still nothing if looking for fast pay outs bet365 withdraws only take an hour then got ya money that's how fast most casinos are but not this one

Reply from King Casino
Extremely long wait times for…
Extremely long wait times for withdrawals. Lacking behind all other casinos by alot, clearly either a lazy team or understsffing issue.

Reply from King Casino
It's a joke,
It's a joke,
Went on and it was a very confusing site.
Even after depositing money it asked me for more tk play a game.
Cancelled all bonuses and withdrew my money which cost me £1 transaction charge ... Never been charged on any other site and told it could take 6 days!!
Needs taking down everybody be warned!!!!

Reply from King Casino
Unable to withdraw
Update: Day 2 and still unable to withdraw. Staff say its a technical error across their site. Don't care I just want my money! No one can give me an answer. Doesn't matter how many times I try to clear down my bonuses, it won't work even tho I have £160 in real money and 0 in bonus money.
Unable to withdraw! It says to clear down bonuses. I have done this 5 times and still can't withdraw my real money. Spoke to an advisor on chat called Ceasar and even he was confused. He said hes escalated this and to try again later. I want my money back!

Reply from King Casino
Keeps winnings
This site is an absolute joke
Wont pay out winnings after over a week.
Customer service keeps telling me it’s being reviewed
Yet there terms and conditions state 48 hours and then withdrawals are processed and released
THIS IS NOT TRUE
I Have over £600 in winnings that they will not release or process
Complaint to gambling commission made.
Don’t use this website!!!!!

Reply from King Casino
I sent all my identification to king…
I sent all my identification to king casino as I won £250 and they keep asking for the same identification which I sent to them loads of times what can I do can anyone help
SCAM!!!!
SCAM!!!!! Won’t allow me to login! Took my £40 deposit after I played £20 it never allowed me back in. Emailed them at least 5 times and still haven’t had as much as an email. AVOID AVOID AVOID

Reply from King Casino
7 days waiting and counting
7 days waiting and counting, Avoid at all cost, they will make it impossible to withdraw.
Deposits are instant and with multiple options, but once you want to withdraw to the same payment method you used to deposit , they will begin asking for documents with a fair amount of information on them, statements and photos of the card from and back.
Customers support have very little English and are super slow to answer, I dealt with a couple different ones none had a clue what document the (supposed) finance team needed to allow withdrawal.
Honestly just avoid them. I have reported my case to uk financial regulator.
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