Kingdom Removals Reviews 

338
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 23 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise their service, highlighting the team's ability to go above and beyond, even in challenging situations. The staff are frequently commended for being professional, friendly, and highly efficient. Many noted their reassuring and calm approach, which helped alleviate moving stress. Reviewers frequently highlighted the meticulous care taken with belongings and attention to detail, ensuring no damages. Excellent communication from initial contact to completion contributed to a smooth, seamless experience. Many customers strongly recommend the company, citing their reliability and outstanding service for future moves.

What people talk about most

Service

Customers consistently note positive experiences with service, often highlighting the impeccable... See more

Staff

Consumers find staff to be positive, highlighting their cheerful, friendly, and professional demeanor.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Craig and the team at Kingdom Removals were our superheroes when another removals company let us down on the day before our move across South Queensferry. Craig stepped in at very late notice to so... See more

Company replied

Rated 5 out of 5 stars

We were moving sundries from Edinburgh to Kent. Craig was extremely helpful in fitting our relatively small load in with other jobs to accommodate our needs. The guys turned up on time were very pleas... See more

Rated 5 out of 5 stars

Craig at Kingdom Removals went above and beyond and arranged the removals for us after we were let down at the last minute by Anyvan. He fitted our job in the day after we made contact. The guys were... See more

Rated 5 out of 5 stars

We recently used KR for our move to Queensferry and were delighted with the service on the day. Paul, Connor, Ali and Tyler were really professional and put our mind at ease from the off. The team... See more

Company replied


Company details

  1. Moving and Storage Service
  2. Moving Company
  3. Storage Facility

Written by the company

Kingdom removals are an Edinburgh based home, office and corporate business removal and storage company. We cover Central Scotland such as Glasgow,


Contact info

4.9

Excellent

TrustScore 5 out of 5

338 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

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4.9

All reviews

(338)

21 reviews in the last 12 months

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Rated 5 out of 5 stars

Helpful and reliable service

The team at Kingdom Removals were extremely helpful at short notice with a furniture move. They were prompt and very helpful. Couldn’t recommend more!

May 1, 2023
Unprompted review
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Reply from Kingdom Removals

Good afternoon,

Thank you for this outstanding 5-star review.

We really appreciate you taking the time out of your day to share your positive experience.

We wish you all the best in your new adventure.

Kind regards,

Laura.

Kingdom Removals.

Rated 5 out of 5 stars

We recently moved house and used…

We recently moved house and used Kingdom Removals who carried out a very professional service. They went over and above to make sure our house move went smoothly. Adam and Paul were excellent, they showed great care and attention when handling our stuff, nothing was to much trouble for them. I would highly recommend Kingdom Removals.

March 31, 2023
Unprompted review
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Reply from Kingdom Removals

Good afternoon,

Thank you for this outstanding 5-star review.

We really appreciate you taking the time out of your day to share your positive experience.

We wish you all the best in your new adventure.

Kind regards,

Laura.

Kingdom Removals.

Rated 5 out of 5 stars

highly recommend

Would highly recommend, I had a last minute same day requested, Craig and staff were very helpful in getting the job done.
Very grateful for their help and professionalism of the staff.

April 11, 2023
Unprompted review
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Reply from Kingdom Removals

Good afternoon,

Thank you for this outstanding 5-star review.

We really appreciate you taking the time out of your day to share your positive experience.

We wish you all the best in your new adventure.

Kind regards,

Laura.

Kingdom Removals.

Rated 5 out of 5 stars

Excellent Removals

We engaged Kingdom removals to move our house contents after buying a new house in a different area. I initially dealt With Craig who was most helpful especially after the house move fell through. He was most understanding and couldn't be more helpful. We then got a new date for the move and again got Craig and his guys to carry it out. The removal van turned up early which was a god send. Paul and Adam the guys doing the removal could not have been any more helpful. They are two of the best guys we have met. They were totally professional, efficient and very good at their job. Their banter was excellent. The move went very well and the company sent an extra two staff to unload the van at the destination. We couldn't have asked for any more. I would highly recommend this company to anyone considering a house move. Well done guys. It was a pleasure doing business with you .

February 10, 2023
Unprompted review
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Reply from Kingdom Removals

Hi Paul,
Thank you so mucho , we believe at Kingdom Removals if you look after your men they in turn look after our customers who then seem to leave us fantastic reviews. We really appreciate your kind feedback and enjoyed the guys banter they are a great bunch of guys and we really appreciate doing business with you guys too
Kind regards
Craig

Rated 5 out of 5 stars

They are Excellent

They are Excellent !
I needed a Quick ( in a rush move as my flat had sold quickly at short notice ) from Victoria central London to the centre of Edinburgh .
So quite a lot of pressure and without having permitted parking in the cities ect .
All those scary thoughts of what could go wrong !!
They really good swift fast but with real competence & know how , the knowledge .
Craig, Paul & Richard are really good and work together ( not a cliché but true they like their work and are happy ) And they are really kind understanding too!!
I got a good confident feeling all the way through the moving that if there was a problem they’d be able to solve or adapt ( i had to change the day once )
I’d use them again & recommend them !!
Jim

February 15, 2023
Unprompted review
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Reply from Kingdom Removals

Thank you so much Jim ,
The guys really do have a can do attitude and at Kingdom Removals we are always willing to go the extra mile as removals is in the top 5 most stressful things you can go through in life.
I’m so glad you had such a healthy experience Jim and hopefully you won’t need us again for a while Sir
Kind regards
Craig

Rated 5 out of 5 stars

Thank you to Craig and his team for…

Thank you to Craig and his team for helping us move at short notice, really helped us out and saved us a lot of hassle, would recommend to anyone moving house, brilliant service

February 13, 2023
Unprompted review
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Reply from Kingdom Removals

Awe thanks so much karen really appreciate the review happy to oblige , we wish you all the best in your new home 🏡
Kind regards
Craig

Rated 5 out of 5 stars

Heavy emergency move

They did an emergency move of heavy stuff for me, nice blokes and did exactly what they said they would. Thanks guys!

February 13, 2023
Unprompted review
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Reply from Kingdom Removals

Thank you so much 😊

Rated 5 out of 5 stars

Absolutely Top-Notch Service!

Craig and the team have provided absolutely phenomenal service! I recently moved from Brighton to Dundee, and Kingdom helped make what could have been a stressful, long-distance move much easier!

The communication from Craig was excellent throughout, both by phone and email. Any questions I had were answered and Craig was really helpful in letting me know what to expect on the day.

Paul, Richard and Adam were friendly, professional and extremely helpful throughout the move itself, they did an amazing job and went above and beyond to help!

If I needed to move again Kingdom would absolutely be my first choice! Genuinely the best moving experience I have had, highly recommend Craig and the team!

January 28, 2023
Unprompted review
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Reply from Kingdom Removals

Good afternoon,

Thank you for this outstanding 5-star review.

We really appreciate you taking the time out of your day to share your positive experience.

We wish you all the best in your new adventure.

Kind regards,

Laura.

Kingdom Removals.

Rated 5 out of 5 stars

5 stars - above and beyond!

Kingdom Removals moved us between two properties within Edinburgh, and we couldn’t be happier with them. Right from the start, they were positive, friendly and they worked so hard, making what could be a stressful situation run incredibly smoothly. Paul and his team went out of their way to help and advise us and really took care of our possessions. When they left we felt a little sad, because we enjoyed chatting and having them here so much! An incredibly kind and lovely group of people. Our 4 year old son wants them to come back again :)

Highly recommended! I will absolutely recommend them to friends.

February 1, 2023
Unprompted review
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Reply from Kingdom Removals

Good afternoon,

Thank you for this outstanding 5-star review.

We really appreciate you taking the time out of your day to share your positive experience.

We wish you all the best in your new adventure.

Kind regards,

Laura.

Kingdom Removals.

Rated 5 out of 5 stars

We have used Kingdom Removals twice in…

We have used Kingdom Removals twice in the last 12 months and I wouldn't use anyone else! The first time they made a really stressful move so much easier, we were sick, we were in the middle of nervous breakdowns, we had a stressed cat with us and we are both disabled in different ways. The care we received made us feel valued and like the company was comitted to making sure we would be okay.
Then this year while stuck in London dealing with a stressful family situation I called Craig about clearing two storage units for me in a very short timeline and he not only made experience low stress but he helped me when we had push back from one of the storage companies and helped us access our things. We think this is the best moving company in Edinburgh.

January 16, 2023
Unprompted review
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Reply from Kingdom Removals

Awe Harri that’s so kind thank you so much for your kind words , I hope your stress levels go down soon Sir . Thank you for your business and hopefully that will be your last move for a while
Kind regards
Craig and the team
good Bless you guys

Rated 5 out of 5 stars

KINGDOM REMOVALS EDINBURGH

Can't rate Craig, Richard. Adam. Tam and George enough. Fantastic service, so helpful, nothing was too much for them, very professional, and made what was a very stressful day for us fun. On a day where we had about 3 inches of snow, they made it look so easy. Would highly recommend using kingdom removals, they did go above and beyond. You will not be disappointed.

December 16, 2022
Unprompted review
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Reply from Kingdom Removals

Gillian thank you so much for such kind words ,
Hail rain sleet or snow , We will not be defeated Glad you where happy. Hope you have a lovely Christmas and a great new year ,
Kind regards
Craig

Rated 5 out of 5 stars

Excellent movers!

I am now on my second experience of using Kingdom removals and they’ve always been great. The guys are super professional and friendly. They’ve made a stressful emergency move before Christmas so much easier to handle by squeezing me in last minute. Cannot but only highly recommend their service!

July 20, 2022
Unprompted review
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Reply from Kingdom Removals

Thank you so much Laura that is so kind of you ,
Was a real pleasure , hope you have a lovely first Christmas in your new home
Kind regards
Craig

Rated 5 out of 5 stars

Would happily use again

I recently used Kingdom for a move from London to Edinburgh. I found Craig responsive and polite. The removal guys on the day were great, very helpful and hard working. They picked stuff up one day and delivered the next. Any logistical issues we had were resolved quickly and satisfactorily. I would definitely use Craig and Kingdom again.

December 7, 2022
Unprompted review
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Reply from Kingdom Removals

That’s so kind Andy ,
Really blessed to be part of your journey
Kind regards
Craig

Rated 5 out of 5 stars

An Amazing Team Took the Stress Out of Moving House

Craig and his team moved my elderly parents from East Calder to Glasgow. They organised everything from day one and even accommodated two date changes at the last minute.
From the outset he was polite and helpful and took any stress my parents were feeling about the big move day away. The whole team looked after my parents on the day of the move and they couldn’t have been nicer. Brilliant guys, hard workers and fantastic experience. Big thanks all the team at Kingdom Removals!

November 8, 2022
Unprompted review
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Reply from Kingdom Removals

Thanks so much neil we really appreciate taking time to give us a review , we make sure every customer is taken care of especially our elderly customers as moving is stressful enough so we make sure we take a little bit more TLC with our more delicate customers . Thanks again for using Kingdom Removals.
Hope you have a lovely Christmas and new year
Kind regards
Craig

Rated 4 out of 5 stars

Moving chaps couldn't have been better

The moving chaps were absolutely perfect. Got going immediately and new what they were doing, they were careful and packed things very quickly. Also very friendly guys. Arrived promptly the next day at the destination and unpacked everything incredibly quickly. Couldn't have been better.
Only draw back I had was with the admin office side, there was some confusion around the arrival time of the van and I had to chase up the quote and final invoice. (Not that I'm any better considering how long it took me to post this review).
Will definitely go with Kingdom removals again next time I move

October 7, 2022
Unprompted review
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Reply from Kingdom Removals

Good afternoon,

Thank you for this kind review.

We really appreciate you taking the time out of your day to share your positive experience with the exception of some administrative delays.

We wish you all the best in your new home.
Kind regards,

Laura.

Kingdom Removals.

Rated 5 out of 5 stars

Move from London to Edinburgh

Craig was professional day one with giving me a quote and accommodating with my move from London to Edinburgh. He kept me up to date the days before and then handed me over to Richard and George . They arrived early Saturday and were polite and efficient and could not do enough to please me and make the move stress free. They then delivered all my belongings two days later in Edinburgh and were again excellent. Five star ⭐️ service and great team, thanks ! Karen Franchi

November 26, 2022
Unprompted review
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Reply from Kingdom Removals

Awe karen, thank you so much was great to be of service for your new start in Edinburgh hope you like the city as much as we do 😇 all the very best in your new home
Kind regards
Craig

Rated 5 out of 5 stars

Craig and the team at kingdom removals…

Craig and the team at kingdom removals were excellent from the first phone call till the very last item was dropped off at our new house. A real pleasure to deal with. Very polite, friendly and courteous. They took great care with all of our items. It can be quite difficult trying to find people to trust to move your entire house with care but I would definitely recommend kingdom removals and will most certainly be using them again in the future. Do not look any further if you’re considering a move.

Thank you very much

Daniel baxter

November 25, 2022
Unprompted review
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Reply from Kingdom Removals

Daniel was an absolute pleasure brother , apart from those stairs lol
We won’t be missing them anytime soon 😇
Hope you enjoy your new home my friend you deserve it
Kind regards
Craig

Rated 5 out of 5 stars

Fantastic guys

Fantastic guys, made everything really easy at a stressful time.
Would highly recommend, very professional and reliable, Craig and all the guys are soo friendly and happy to put furniture and boxes in the designated rooms.
IF we ever move again would 100% use Kingdom Removals

November 18, 2022
Unprompted review
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Reply from Kingdom Removals

Thanks so much alan
that’s so kind of you.
We look forward to your business in the future
Kind regards
Craig

Rated 5 out of 5 stars

Outstanding Service - Again !

This is the second time I've used Kingdom. My first experience of them was so good they were my automatic choice the 2nd time. The 2nd move was particularly challenging. Kingdom arrived on time, but a difficult neighbour had deliberately parked her car across my gate, blocking access for removing furniture. Kingdom started moving boxes and the smaller items in a "human chain" around the car to get started. When the neighbour appeared 2 hrs later she proceeded to give them a torrent of abuse, which they handled calmly, diplomatically and professionally- while continuing to empty my house. But, this set them back and could have disrupted 2 other moves that day. Craig shuffled the crews around to make sure all 3 customers were unaffected. I was moving to a smaller property and it looked like my sofa wouldn't fit. But, Kingdom took the extra time to take my door off, dismantle furniture, get it inside and put it back together (remember, they were really pushed for time by this stage). There was good communication between Kingdom and I before the move and they were very organised on the day. No damage to any items or property as great care was taken throughout. I'm disabled and completely dependent on having a reliable removals company - which is why I've used Kingdom twice. They simply go above and beyond. I have no plans to move again soon, but will be calling Kingdom if and when I do.

October 24, 2022
Unprompted review
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Reply from Kingdom Removals

That’s so kind Tracy,
The good thing is you won’t need to put up with that again 😇 glad to be involved in your new start look forward to seeing you in the future and hopefully you have more courteous neighbours this time 😂
Kind regards
Craig

Rated 5 out of 5 stars

pulled out the stops to help with a last minute changes

We had a late minute change to our moving plans and they bent over backwards to find availability for us. Despite having booked with a different removal company originally. The flexible really helped take the stress out of what was a last minute change to our plans.

November 24, 2022
Unprompted review
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Reply from Kingdom Removals

Glad to be off service John,
All the very best in your new home Sir
Kind regards
Craig

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