Our second year with Kingfisher Insurance, and the transition has been seamless thanks to Justin & Jim. Having worked with Justin at our previous broker for over 10 years, we’ve always found him to... See more
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Kingfisher Insurance provide market-leading insurance policies across a wide range of products including motor trade, classic vehicle, private client, motorosport and non-standard home insurance. We're focused on meeting the needs of our customers, by providing a traditional broker service and personalised, bespoke products.
Contact info
United Kingdom
- kingfisherinsurance.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 24 hours
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I have been with this company for a…
I have been with this company for a few years now, since they took over Fresh insurance, they have always been very competitive and efficient with all matters, a phone call and they assist with o problems
It was a very straightforward issue…
It was a very straightforward issue just changing an email address
quick easy to understand and can talk…
quick easy to understand and can talk to same person every time
Service has been good so far
Service has been good for the last couple of years we have been with Kingfisher.
Thankfully we haven't had to put them to the real test and make a claim.
Didn't give me my claims history until…
Didn't give me my claims history until 5 days before renewal date so I had no time to get alternative quotes. Also did not even give me renewal terms until 1 week before
email sent to me to remind me that the…
email sent to me to remind me that the policy is due for renewal
Good all round
Needed to make some changes before renewing. Took all the details and got back to me the same day. Cannot fault the service or the price
Sorted without fuss.
Joshua was very professional and…
Joshua was very professional and polite, he was a pleasure to liase with
I was called to I form me that my…
I was called to I form me that my insurance had lapsed after I had already renewed
I’ve been using this trade insurance…
I’ve been using kingfisher insurance for the past two years and the service has been excellent from start to finish. They’ve always been helpful, professional, and quick to respond whenever I’ve had questions or needed assistance.
Everything has been straightforward and well explained, which makes running my business a lot easier knowing my insurance is in good hands. It’s great to deal with a company that’s reliable and genuinely looks after its customers.
I would definitely recommend them to anyone looking for trade insurance. Thanks again for the great service over the past two years!
Great service from start to finish
Great service from start to finish. Very helpful got everything setup for me.
Very happy with the way Eddie has…
Very happy with the way Eddie has handled the renewal for the coming year
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