Our second year with Kingfisher Insurance, and the transition has been seamless thanks to Justin & Jim. Having worked with Justin at our previous broker for over 10 years, we’ve always found him to... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Kingfisher Insurance provide market-leading insurance policies across a wide range of products including motor trade, classic vehicle, private client, motorosport and non-standard home insurance. We're focused on meeting the needs of our customers, by providing a traditional broker service and personalised, bespoke products.
Contact info
United Kingdom
- kingfisherinsurance.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
“I’ve been with Kingfisher Insurance…
“I’ve been with Kingfisher Insurance for around three years now, and the service has been excellent. They always go above and beyond to help with any issues, and they’re consistently there when I need them. A great company to deal with — highly recommended.”
KEEPT ME INFORMED
KEEPT ME INFORMED THROUGHOUT AND SUPPORTED ME WITH ADDITIONAL ALTERATION TO THE POLICEY
Been with Kingfisher for the last 3 Yrs…
Been with Kingfisher for the last 3 Yrs always easy to get hold of and spot on to deal with
Very good/professional
Since using Kingfishers for the last few years, Joshua Christie has been brilliant in keeping down my business insurance cost, very professional and always replies to emails/calls.
Renewal
Automatically renewed
Had to request policy documents but I received a prompt reply and they were then sent quickly
Very poor communication
Very poor communication , account manager changed 3 times , paid for incurance on Friday then left me without it for 5 days because forgot to put cars on system-no replay to emails had to call and speak to different person all the time - request for my policy , then add drivers and cars . Looks like staff don’t know what they doing or do not care what they doing . Will be looking for another provider next year.
Been using this company for the last…
Been using this company for the last couple of years, very helpful and freindly
Very helpful
Very helpful, polite and understanding staff and as opposed to so many other organisations my call was answered very quickly.
Very helpful team
Very helpful team as I was trying to lower my new premium and they helped by sending through new quotes quickly.
Very professional and good manners on…
Very professional and good manners on the phone.thanks
Brilliant customer service
Brilliant customer service. Really helpful and clear. Really excellent
Very easy to access
Very easy to access. Very helpful staff, who were knowledgeable about the policy I wanted.
5 stars to all the team and specially…
5 stars to all the team and specially to Edward
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








