We have used Kingfisher for years (when it was Fresh insurance) and find they are often able to identify great value insurance that meets our needs. They came in at half the price of an online compari... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Jim has dealt with all my business insurance needs for many years. He is always efficient and professional, nothing is a problem and I value his expertise and knowledge. He would always be my first st... See more
It was so effortless for me using the same company who took over the roll of finding me the insurance. I have total confidence in Neil with the work he does and gets back to me like promised with the... See more
Been with them for many years and they genuinely listen and have saved me many thousands on my insurance, over £20k a year thanks to Jim who had been my broker for over a decade.
Company details
Written by the company
Kingfisher Insurance provide market-leading insurance policies across a wide range of products including motor trade, classic vehicle, private client, motorosport and non-standard home insurance. We're focused on meeting the needs of our customers, by providing a traditional broker service and personalised, bespoke products.
Contact info
United Kingdom
- kingfisherinsurance.com
4.7
Excellent
539 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Neil is great to work with as always
July 25, 2025
Jim Knight
Jim has dealt with all my business insurance needs for many years. He is always efficient and professional, nothing is a problem and I value his expertise and knowledge. He would always be my first stop for insurance advice.
July 26, 2025
happy to help
Been with these a good few years now , Goes out there way to help, and if u have any problems or questions, they are always happy to help , cheers guys
July 16, 2025
Efficient and helpful as usual
July 23, 2025
Amazing service from Jim and the team
July 16, 2025
Excellent customer service
Excellent customer service, very helpful. Martin is a top guy.
July 16, 2025
Fantastic company to deal with
Fantastic company to deal with . Very straight forward to deal with and my account manager very professional and extremely helpful and very quick to reply to any queries.
July 16, 2025
Excellent and helpful advisor
July 16, 2025
Many thanks to Jim Knight for all his…
Many thanks to Jim Knight for all his help and advice
July 16, 2025
I used to be with the company under…
I used to be with the company under their fresh brand. Always had great service with them and used them again under the kingfisher branding. They still had all my details from the last time and made it really smooth to change over to my new address. They are happy to help even to change policy details at short notice.
July 16, 2025
Clear conversation on insurance cover
Clear conversation on insurance cover, no pressure to add exta options. Polite and easy to follow.
July 16, 2025
very happy customer
We have used Kingfisher for years (when it was Fresh insurance) and find they are often able to identify great value insurance that meets our needs. They came in at half the price of an online comparison site and the cover was better. Very happy.
July 3, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.