KINGOFKICKSUK (Not King Kicks) Reviews 

212
TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

This isnt a nice review. You dickheads tried to charge me twice. Never shipped my order, i sent an email and received no reply. Tried to charge me another £30.

Rated 5 out of 5 stars

Just can't understand why I never used you before. Thank you so much for my absolutely amazing pair of yeezy foams in black (I missed out on these). I checked for delivery before ordering, I was k... See more

Company replied

Rated 5 out of 5 stars

I hadn’t heard of king of kicks until I saw them on the internet. I was actually trying to find a legitimate trustworthy source for my sons trainers! I’m glad I found them. They had the trainers my so... See more

Company replied

Rated 1 out of 5 stars

Returned a pair of trainers on the 13th February which were delivered back on the 15th. Website states easy returns and refunds issued within 14 days. Still no refund and hardly any correspondence. No... See more

Company details

  1. Shoe Store
  2. Activewear Store
  3. Men's Clothing Store
  4. Sportswear Store
  5. Streetwear Store

About KINGOFKICKSUK (Not King Kicks)

Written by the company

Just Landed
Yeezy
Jordan
Nike
About Us
Contact Us
KINGOFKICKS Is the UK's source for that Rare Pair, the Kicks Everyone is talking about. We are a Young English brand dedicated to bringing the sale of exclusive sneakers to the general public. We strive to bring a safe & personal shopping experience to the end consumer.

Contact info

3.4

Average

TrustScore 3.5 out of 5

212 reviews

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3.4

All reviews

(212)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Didn't receive the trainers

Didn't receive the trainers. Royal mail said they delivered and signed for they wasn't no trainers!!!!!!!! No refund !!!!!!!!

May 21, 2023
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Reply from KINGOFKICKSUK (Not King Kicks)

Hey Caroline, we wouldn't be able to issue a refund if we were not told about royal mail misdelivering them.

It's always best to reach out to us to let us know you have had a delivery issue so we can help resolve it.

Please check your email inbox or alternatively email contact@kingofkicks.co.uk

Rated 1 out of 5 stars

Response was always delayed came with a…

Response was always delayed came with a silver mark on them couldn’t open link to return but really not impressed with them ! Told all Nike have defects but according to emails I had sent to regarding this mark that was a bad mark and they should have done more to help as a company . Just felt were way overpriced compared to other shops then to arrive like that was gutting

May 15, 2023
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Reply from KINGOFKICKSUK (Not King Kicks)

Hey Laura,

If you ever have an issue with your order you are more than welcome to return for free.

We have not received any return request is there anything we can do to help?

Rated 5 out of 5 stars

Love them

Helpful when needed and gave regular updates for dispatch and delivery

May 8, 2023
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Reply from KINGOFKICKSUK (Not King Kicks)

Thank you enjoy!

Rated 1 out of 5 stars

I need a refund I’m getting no reply

I need a refund I’m getting no reply

Still no reply until I made a review??

May 23, 2023
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Reply from KINGOFKICKSUK (Not King Kicks)

Hey, we are still waiting on a response from you via email? Can you please respond to our query so we are able to process your return

Rated 5 out of 5 stars

Fast and quick delivery

Fast and quick delivery, amazing Jordan’s, will buy again from here, recommended to family and friends

May 8, 2023
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Reply from KINGOFKICKSUK (Not King Kicks)

Thanks so much for your order Muhammad Enjoy!

Rated 5 out of 5 stars

Amazing!

Amazing! Arrived on time, Fast delivery and exactly how I expected it to be. I have recommended them to my friends and family too.

May 2, 2023
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Reply from KINGOFKICKSUK (Not King Kicks)

Glad to hear thanks so much for your order!

Rated 1 out of 5 stars

The trainers I had been sent was very…

The trainers I had been sent was very disheartening. The quality of the trainers almost looked like a dupe. The stitching was very off and the base of the trainers was hardly sowed on properly. I used the online returns portal which was easy to use as I uploaded photos of the trainers too. However it was in the review stage for almost a week where I found myself chasing the company to process a returns label. It’s all sorted and returned now let’s see how long it will take for me to have my money returned. After all the research I did I thought king of kicks would be a good try however it’s been a eye opener I would never order trainers online again I’d rather go in person to kick game or selfridges/Harrods. The only good thing I can say is the delivery time was on point.

UPDATED or shall I say amended. After all of the above I had a phone call from a guy apologising for the trainers I got sent which is fair and thank you for the call - he mentioned the shoes get verified via Nike. The shoe I got sent was not Nike material it was like it was ordered on aliexpress. After telling him this he said he will process a refund. And also added that if I could amend the review I left here. The review I left here was a true reflection of how I felt and was dealt with. This is how you better yourself and company. This doesn’t end here though. I had a further email from LUCY asking if I would like a refund or a replacement. And how she received the trainers I sent back to them. I asked for a full refund not to mention LUCY was also pressing me to amend the review which I deliberately ignored because what am I changing? Why should I lie? I then had to chase my bank for the refund as this refund was taking its sweet time only to get a email today confirming the refund was initiated a whole 8 days later after they confirmed they received the trainers. This is where it gets funny.. this company had the audacity to not refund me the postage fee. Not even for a oh I’m sorry you experienced this blah blah. I basically paid £5.99 for a disservice. And the cheek to ask for me to amend my review like they did me a favor? Dodgy company I will not recommend or buy from here again. Now take my HONEST feedback and work on it. And stop selling fake trainers claiming they’re authentic when they are not!

May 16, 2023
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Reply from KINGOFKICKSUK (Not King Kicks)

Hey Gulsah im sorry if you felt the need to chase but we did reach out within 2 hours of the return being submitted for more information.

Any item you buy from us is 100% authentic and has been checked.

Rated 5 out of 5 stars

Great product

Very fast delivery. ‘Travis’ laces were a nice colour and great quality. Fantastic price, made cheaper by their rewards system. Happy to buy from this company again.

May 4, 2023
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Reply from KINGOFKICKSUK (Not King Kicks)

Perfect! Enjoy Thomas!

Rated 5 out of 5 stars

Super quick delivery

Super quick delivery, excellent communication and fabulous item

April 26, 2023
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Reply from KINGOFKICKSUK (Not King Kicks)

Thanks for your order Louise!

Rated 5 out of 5 stars

Good quality

The laces were made from good quality and the colour was perfect

April 16, 2023
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Reply from KINGOFKICKSUK (Not King Kicks)

Thanks for your order! Enjoy

Rated 2 out of 5 stars

Shipping delay

There was a slight delay in shipping which I have no major issue with, but I thought it would have been helpful if I'd been notified of this prior to placing my order or just afterwards. The customer service team responded quickly when I sent a chaser, however they were a bit defensive when I was only asking a polite question and giving constructive feedback. Honestly this just puts me off re-ordering.

April 16, 2023
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Reply from KINGOFKICKSUK (Not King Kicks)

I appreciate the feedback Sophie, we cannot always predict shipping delays but we will work on this for next time

Rated 5 out of 5 stars

5***

After a slight hiccup king of kicks dealt with the issue really quickly and professionally. Great customer service will be using again

April 18, 2023
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Reply from KINGOFKICKSUK (Not King Kicks)

Got there in the end, thanks!

Rated 4 out of 5 stars

I am not good with IT

I am not good with IT, and not very confident buying on line. Managed to complete purchase but struggled with making payment. Item arrived fairly quickly.

April 9, 2023
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Reply from KINGOFKICKSUK (Not King Kicks)

Thanks for your order, if you need help in the future reach out to us! contact@kingofkicks.co.uk

Rated 5 out of 5 stars

Arrived quickly & as described

Arrived quickly and exactly as described - thank you, my son is very happy with them

April 5, 2023
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Reply from KINGOFKICKSUK (Not King Kicks)

Thanks for your order Justine, Enjoy !

Rated 4 out of 5 stars

Order didn’t arrive, but they sent another

Had some problems with royal mail delivery, but the customer services team at KOK sorted it all out, refunded me and sent me another pair of laces.

March 23, 2023
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Reply from KINGOFKICKSUK (Not King Kicks)

Hey Paul this order was refunded and we went another out for FREE, could you please ammend this?

Rated 5 out of 5 stars

Dunks

Very pleased great product fast delivery any queries answered strait away thank you

March 21, 2023
Unprompted review
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Reply from KINGOFKICKSUK (Not King Kicks)

Thanks, enjoy Lynn!

Rated 5 out of 5 stars

Love my jordans

Legit and fast delivery that’s all I ask for

March 29, 2023
Unprompted review
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Reply from KINGOFKICKSUK (Not King Kicks)

Thanks again Mira, Enjoy your Jordans!

Rated 5 out of 5 stars

thanks again

perfect..............................................

March 27, 2023
Unprompted review
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Reply from KINGOFKICKSUK (Not King Kicks)

Thank you Sir

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