Kingswood Homes Reviews 

63
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly dedicated sales staff and local team for their outstanding helpfulness, wonderful personalized approach, and continuous professional support from reservation until moving day. Property buyers also express deep satisfaction with the exceptional build quality, thoughtful modern home layouts, and peaceful neighborhood locations across the various residential developments. Some reviewers were not happy with communication and transparency issues experienced during the entire purchase process. Other consumers mentioned specific concerns regarding unresolved problems, minor property snags, and ongoing difficulties in identifying root causes for certain house defects.

What people talk about most

Staff

Customers report extremely positive experiences with staff, highlighting their professionalism, friendliness,... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that communication and guidance are... See more

Service

Consumers find service to be exceptionally positive, praising the professional, friendly, and helpful staff... See more

Location

Clients share positive opinions on location, highlighting the peaceful and quiet estate surroundings.... See more

Quality

Users describe positive interactions with quality, expressing strong satisfaction with their new properties.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I couldn’t recommend Ginell at the Farmstead team enough. She has gone above and beyond at every step , even from pre reservation, and is always available to help and answer any question no matter how... See more

Rated 5 out of 5 stars

From start to completion this company made buying a home less stressful than thier competitors by far ! Donna from sales was fantastic with her vast knowledge of home buying to helping with extras... See more

Company replied

Rated 5 out of 5 stars

We've been so happy with our experience so far with Kingswood Homes. Andy & Ginelle have been so helpful, lovely and really helped us design our dream home. We've been really impressed with the build... See more

Rated 5 out of 5 stars

We have nothing but good things to say about Kingswood Homestead Blackburn. From visiting Donna and her helping us find exactly what we was looking for to even now if we ever have any worries or conce... See more

Company replied


Company details

  1. Home Builder

Written by the company

Kingswood Homes was established in 2009 to create better new homes which are designed with the customer’s needs at heart. We don’t do identikit boxes crammed into small spaces. We are revolutionising homebuying with our industry-leading Shape Your Home concept that gives you the power to choose from a range of floor plans so you have a home that fits in with you. Maybe you want larger bedrooms, more bathrooms or open plan living to spend time together as a family. You can do it all with Kingswood Homes. We also believe in the importance of your wellbeing, so our new homes and developments are designed to make people happy. We give you more space to live inside, more open space to enjoy outside and better features to enjoy. We’re better all round.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

63 reviews

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4.6

All reviews

(63)

34 reviews in the last 12 months

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Rated 5 out of 5 stars

Cannot speak highly enough on Kingswood…

Cannot speak highly enough on Kingswood homes in the run up to our move to the Spinners Brook Estate. Initially seeing the houses on Rightmove, myself and my partner decided straight away that this was the perfect opportunity to move to an exciting development and move our way up the property ladder. After viewing the show home and other houses on the estate we were blown away, Deborah was very informative and a welcoming face, we quickly completed the reservation to Plot 24 and were looking to move asap. Debs was supportive throughout the initial reservation and ensured we were smoothly through the home specification choices, it was a very easy process. Unfortunately as many of these things go, our chain fell through twice in the lead up to us completing, Kingswood Homes were supportive throughout, especially Kerry who kept in contact throughout and assisted us in our purchase. Finally we are on the home stretch and ready to move into our new home Friday. Kingswood Homes have been excellent, especially Deborah and Kerry. They are a credit to the company.

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

Happy customer

As someone who has never lived in a new build before, we knew Kingswood would be the only development for us if we were to move. From the initial conversations with Donna all the way through to the process of reserving the plot, choosing options and seeing the house be built, Kingswood have provided an exceptional service. Massive thank you to the team who have always been on hand to support us at the earliest convenience and even now nearly a year down the line of being here we are still being looked after very well. We love our house and the whole development and we’re so pleased we made the decision to move.

January 18, 2026
Unprompted review
Rated 5 out of 5 stars

Kate, First time buyer

This is my first time buying a house, so I don't have much experience, but I've spoken with many developers, and only Kingswood Homes and Andy made such a good impression on me. I decided to buy a house from this company thanks to the professional and personalized approach of the salesperson. From the very first conversation, they treated me with exceptional kindness and respect, even though I didn't know what I was looking for at the time. I'm confident that they, as a company and as individuals, will be committed and helpful until the purchase is finalized. I wholeheartedly recommend this company.

January 17, 2026
Unprompted review
Rated 5 out of 5 stars

We’ve recently reserved a house with…

We’ve recently reserved a house with Andy and, although it’s still early days, our experience so far has been great. He’s been very approachable, friendly, and helpful, keeping us well informed and making the process feel straightforward. A very positive start!

January 17, 2026
Unprompted review
Rated 5 out of 5 stars

So happy with our experience!

We've been so happy with our experience so far with Kingswood Homes. Andy & Ginelle have been so helpful, lovely and really helped us design our dream home.
We've been really impressed with the build and flexibility of designs, as well as the responsiveness, and incentives that we received prior to purchasing our home. Would definitely recommend Kingswood Homes to anyone!

January 17, 2026
Unprompted review
Rated 5 out of 5 stars

Ginell made everything super easy as we…

Ginell made everything super easy as we looked to reserve our new home. We couldn't have asked for a friendlier or more helpful sales advisor. She took us through the whole process and answered our millions of questions, putting us right at ease. Excited to proceed with purchasing our first home 🏠

January 17, 2026
Unprompted review
Rated 5 out of 5 stars

We have just purchased our second home!

We have just purchased our second Kingswood Homes house and we honestly couldn’t be happier.

We viewed multiple new-build properties by other builders both locally and slightly further afield, but nothing compared to Kingswood Homes. My husband is in the building trade and commented that the quality of the build is the best he’s seen, which made the decision easy for us. Buying another Kingswood Home has been the best decision we’ve made.

From start to finish, the whole experience has been absolutely amazing. Kingswood Homes truly bent over backwards to help us create our dream home, and nothing ever felt like too much trouble.

A special mention must go to Donna, Kerry and Luke — they honestly couldn’t have done more for us. Their support, professionalism and attention to detail made the entire process stress-free and enjoyable.

We wouldn’t hesitate to recommend Kingswood Homes to anyone looking for exceptional quality and outstanding customer service.

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing, Great builders and people

From start to finish, Ginell has been great.
Our 1st new build. The whole process has been smooth. Looking forward to moving into our new home. Great standards and quality. Lots of extras and options and guidance along the way. Would recommend Kingswood.

January 16, 2026
Unprompted review
Kingswood Homes logo

Reply from Kingswood Homes

Thank you for taking the time to share your positive experience with Kingswood Homes!

Customer satisfaction is at the heart of everything we do, and we're so happy that your journey with us has been 5 star.

Your feedback is incredibly valuable as we continue our commitment to delivering high quality homes and excellent customer service.

Rated 5 out of 5 stars

Kingswood Homestead

We have nothing but good things to say about Kingswood Homestead Blackburn. From visiting Donna and her helping us find exactly what we was looking for to even now if we ever have any worries or concerns the site team are always there to help. The houses are stunning the internal options are stunning we really can’t fault a thing we would definitely recommend kingswood. we are so happy we choose to move to this beautiful site.

July 31, 2025
Unprompted review
Kingswood Homes logo

Reply from Kingswood Homes

Thank you for taking the time to share your positive experience with Kingswood Homes!

Customer satisfaction is at the heart of everything we do, and we're so happy that your journey with us has been 5 star.

Your feedback is incredibly valuable as we continue our commitment to delivering high quality homes and excellent customer service.

Rated 5 out of 5 stars

We’ve had a great experience with…

We’ve had a great experience with Kingswood Homes at Spinners Brook. The quality of the build is excellent, with thoughtful layouts and high-quality finishes throughout. The development itself is well planned, clean, and in a lovely location, making it a great place to live.

The Kingswood team have been professional, friendly, and helpful at every stage, keeping us well informed and quick to respond to any questions or queries. Any minor issues were dealt with promptly and efficiently, which really gave us confidence and peace of mind.

Overall, we’re extremely happy with our home and would highly recommend Kingswood Homes to anyone looking for a well-built property in a great community.

December 12, 2025
Unprompted review
Kingswood Homes logo

Reply from Kingswood Homes

Thank you for taking the time to share your positive experience with Kingswood Homes!

Customer satisfaction is at the heart of everything we do, and we're so happy that your journey with us has been 5 star.

Your feedback is incredibly valuable as we continue our commitment to delivering high quality homes and excellent customer service.

Rated 5 out of 5 stars

Exceptional

I must say, from start to finish, our experience with Kingswood Homes has been exceptional. The quality of the build is outstanding, with real attention to detail and high-end finishes that truly set them apart from other developers. It’s clear that Kingswood Homes take great pride in their work and don’t cut corners.

The team were professional, friendly, and transparent throughout the entire process. Communication was excellent, any questions we had were answered promptly, and we always felt supported and informed. The customer service both during and after completion has been first-class, which is something that really stands out and its no surprise they are so highly regarded for their quality hokes.

What impressed us most is how much care goes into making the house feel like a home, not just another new build. The design, craftsmanship, and overall standard exceeded our expectations.

We wouldn’t hesitate to recommend Kingswood Homes to anyone looking for a high-quality, well-built home from a company that genuinely cares about its customers.

December 16, 2025
Unprompted review
Kingswood Homes logo

Reply from Kingswood Homes

Thank you for taking the time to share your positive experience with Kingswood Homes!

Customer satisfaction is at the heart of everything we do, and we're so happy that your journey with us has been 5 star.

Your feedback is incredibly valuable as we continue our commitment to delivering high quality homes and excellent customer service.

Rated 2 out of 5 stars

Nice house but disappointed with issues

We absolutely love the house in terms of design, layout and location. The finished appearance is also good. Staff and contractors are friendly.

Ive had a few big issues of which some haven't been resolved despite best efforts from Kingswood. To be fair to Kingswood they have been responsive and given goodwill gestures but my main worry is the lack of understanding and not being able to identify the root cause.

I am disappointed with the experience so far and I do worry but hoping we can get all resolved for summer.

March 20, 2025
Unprompted review
Kingswood Homes logo

Reply from Kingswood Homes

Thank you for taking the time to share your feedback. We are pleased to hear how much you love the design, layout, location, and overall finish of your home, and that our staff and contractors have been friendly and supportive.

We are sorry to hear about the issues you’ve experienced and understand your concerns regarding their resolution. Please be assured that at Kingswood Homes we are fully committed to ensuring our customers are satisfied, and we take all feedback seriously. Our team remains focused on identifying and resolving any outstanding matters and will continue working closely with you to achieve a positive outcome.

Rated 5 out of 5 stars

Kingswood are a great company to buy from

From start to completion this company made buying a home less stressful than thier competitors by far !
Donna from sales was fantastic with her vast knowledge of home buying to helping with extras .
In the background Kerry got the ball rolling / got answers quickly and got things done , giving solicitor s a run for thier money .
A great company to buy from . Extremely high standards and well finished homes .

November 17, 2025
Unprompted review
Kingswood Homes logo

Reply from Kingswood Homes

Thank you for taking the time to share your positive experience with Kingswood Homes!

Customer satisfaction is at the heart of everything we do, and we're so happy that your journey with us has been 5 star.

Your feedback is incredibly valuable as we continue our commitment to delivering high quality homes and excellent customer service.

Rated 5 out of 5 stars

Brilliant

We moved into our new build home last July and since then it has been a breeze. From the reservation to now, all staff have been incredible and very respectful of our home. Would recommend them to anyone!

October 7, 2025
Unprompted review
Kingswood Homes logo

Reply from Kingswood Homes

Thank you for taking the time to share your positive experience with Kingswood Homes!

Customer satisfaction is at the heart of everything we do, and we're so happy that your journey with us has been 5 star.

Your feedback is incredibly valuable as we continue our commitment to delivering high quality homes and excellent customer service.

Rated 5 out of 5 stars

Very pleased with my new home

At the time of writing I’ve been in Hoddlesden for two weeks and I’m very pleased with my new home. Everyone I’ve interacted with from Kingswood have been great to deal with.
The sale of my previous home was delayed and Kingswood were very understanding and supportive throughout the horrendous experience!

As you’d expect, there are a few snagging issues but they are being dealt with quickly and efficiently.
It seems unfair to mention specific people when it’s a team effort but special thanks go to Deborah and Kerry for all their help in getting it ‘across the line’!

September 25, 2025
Unprompted review
Kingswood Homes logo

Reply from Kingswood Homes

Thank you for taking the time to share your positive experience with Kingswood Homes!

Customer satisfaction is at the heart of everything we do, and we're so happy that your journey with us has been 5 star.

Your feedback is incredibly valuable as we continue our commitment to delivering high quality homes and excellent customer service.

Rated 5 out of 5 stars

Kingswood as a house builder are second…

Kingswood as a house builder are second to none. Donna and the team have been brilliant from the outset, working with us to choose the right plot and build our new home how it will work best for us as a family. The choice of layout and interior offered by Kingswood is brilliant, there’s so much and they have always been open to more bespoke changes where they can be accommodated. We’ve asked so many questions and each one has been met with openness and patience, with a quick response always. Thank you Kingswood team for everything, keep up this level of service and you’ll always have very happy customers. Katie and Simon

September 21, 2025
Unprompted review
Kingswood Homes logo

Reply from Kingswood Homes

Thank you for taking the time to share your positive experience with Kingswood Homes!

Customer satisfaction is at the heart of everything we do, and we're so happy that your journey with us has been 5 star.

Your feedback is incredibly valuable as we continue our commitment to delivering high quality homes and excellent customer service.

Rated 5 out of 5 stars

Loved our first new build experience…

Loved our first new build experience from viewing the show home to after care. Nothing was too much for anyone and we would recommend a Kingswood home to anyone.

January 6, 2025
Unprompted review
Kingswood Homes logo

Reply from Kingswood Homes

Thank you for taking the time to share your positive experience with Kingswood Homes!

Customer satisfaction is at the heart of everything we do, and we're so happy that your journey with us has been 5 star.

Your feedback is incredibly valuable as we continue our commitment to delivering high quality homes and excellent customer service.

Rated 5 out of 5 stars

We can highly recommend a Kingswood home!!

We can highly recommend a Kingswood home!! What has stood out for us is the after care/customer service we have received since buying our gorgeous home! Its been nearly 3yrs since we moved in, and we are still receiving the same amazing customer service from Liam! Like any new build, we expected snags, tweaks here and there and the Kingswood team were more than keen to help us along the way to finalising out home! We had heard horrer stories about other developers, which left us nervous but we needn’t have worries! We would buy again from them in a heartbeat!

July 31, 2025
Unprompted review
Kingswood Homes logo

Reply from Kingswood Homes

Thank you for taking the time to share your positive experience with Kingswood Homes!

Customer satisfaction is at the heart of everything we do, and we're so happy that your journey with us has been 5 star.

Your feedback is incredibly valuable as we continue our commitment to delivering high quality homes and excellent customer service.

Rated 5 out of 5 stars

Great after sales.

Having bought a Kingswood home we can not recommend the customer service and after sales enough. Liam, Andy and the team are extremely responsive in dealing with any issues or queries. I would not hesitate in recommending Kingswood homes to others. The quality of the build, fittings and fixtures are high standard compared to other new builds we have had, but the main consideration is the exceptional customer service after you’ve purchased. Thanks so much, we really do appreciate it. 😊

July 29, 2025
Unprompted review
Kingswood Homes logo

Reply from Kingswood Homes

Thank you for taking the time to share your positive experience with Kingswood Homes!

Customer satisfaction is at the heart of everything we do, and we're so happy that your journey with us has been 5 star.

Your feedback is incredibly valuable as we continue our commitment to delivering high quality homes and excellent customer service.

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