It was any easy process with helpful and pleasant phone staff. Sufficient time was given between calls to think carefully about my situation and provide answers. Overall a value for money outcome wi... See more

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Company details
Written by the company
Specialist support to help older people live independently for longer. At Kinly, we help you navigate and unlock the government benefits and services available to people over 66.
Contact info
Avon House, W14 8TS, London, United Kingdom
- 020 3957 9510
- info@kinly.org.uk
- kinly.org.uk
Asks customers to review
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Replied to 100% of negative reviews
Typically replies within 24 hours
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The experience
The people I was deal with or true professionals unmute the whole procedure painless thank you very much
Very understanding
Very understanding, friendly ,helpful and always at the end of the phone!
Trust in Kinly the professionals
Having previously made my own application without success I went with the professionals Kinly my contact put me at my ease quickly and the whole interview was so much better than I thought , the outcome being a positive one. Thank you to this company and it’s representatives, I made a wise choice.
Most helpful and very helpful to from…
Most helpful and very helpful to from start to finish
LoWell doneoking through my online info found…
Looking through my online info found your name, and I phone. Was very pleased to receive a very warm welcome and your offer of help, which I would have not know about.From then on your assistance was warm and friendly and in about a month I received the full Attendance Allowance, which is going to be a great help to me as I am 84 years of age and have severe Arthritis Thank you all so much
Great it was very easy to use
Great it was very easy to use, they were very helpful. It only tol a couple of weeks for helpers on Kinly to sort the allowance for me. Great and easy to use.
Helpful,supportive staff.
Helpful,supportive staff.
Very efficient and caring.
Overall, could not be happier with the service provided.
Successful Application.
Kinly gave me help in succeeding with my application to gain my right to Attendance Allowance.
No hassle
No hassle, paperwork completed in one phone call, stress free. Professional and friendly personnel, dealt with my claim efficiently and effectively with a positive outcome. Cannot praise Kinly enough.
Attendance Allowance
Excellent company. I had an hour telephone interview when everything was covered. The information was transferred onto the application form, sent to me to sign and forward onto DWP. I received the maximum amount and the whole process took about 6 weeks. Delighted and would highly recommend them.
Just made it so easy
Really helpful representative
Help representative who helped me through the questionnaire and what’s more it was successful on first application.
They did all the hard work for me paper…
They did all the hard work for me paper wise and were very helpful I am very pleased with them.Thank you so much
Great service,Stress free form…
Great service,Stress free form completion, excellent communication would recomend to everyone
I got the award
The lady i spoke to was very helpful, I did get awarded AA after being turned down when I filled the forms in myself. It would be good if they would give you a copy of the form they fill in, so when the award needs to be assessed again you can fill in a new application. Without having to pay another £414. Although I am grateful for the work they did for me.
I cannot recommend Kinly too highly.
The people I spoke to were very helpful, the one who did the first survey was very nice, and he told me the person who would fill in my form would ring in a couple of days. The lady who filled in my form was so nice and understanding, she got me to open up to some very embarrassing symptoms, and was not in a hurry, it took as long as it took. To my surprise I was awarded Attendance Allowance at the higher amount. I don’t think I would have got it on my own. I am so pleased and cannot rate Kinly too highly. The two people who I’ve spoken to since I have been awarded the Allowance were both very nice and helpful. Top marks to them.
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