Wayne (the guy from the support) was absolutely amazing! 🙌 He sat with me for over four hours and showed incredible patience throughout the entire process. Even though the issue was complex, he... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Dean did an amazing job. Our site had stopped performing and the cause was not at all obvious. He could have told me to "go talk to the plugin developers" but instead he found a work-around that got t... See more
Company replied
Vernice was very knowledgeable. She immediately saw that there was a complicated issue, that all the settings were correct, and that there was an issue on their back end. She did not ask many question... See more
Company replied
For quality: Kinsta is the Ferrari of Managed Wordpress Hosting! I can’t say enough good things about Kinsta and their support team. Every single person I interacted with was extremely professiona... See more
Company replied
Company details
Written by the company
Kinsta was founded in 2013 with a desire to disrupt the status quo. We set out to build the best hosting platform in the world and be an extension of your business—that's our mission. You get the most out of your websites with fast, secure, feature-rich managed WordPress hosting. Over 230,000 businesses and agencies worldwide trust Kinsta. We take security and privacy seriously and comply with internationally recognized standards: ISO 27001, ISO 27017, ISO 27018, SOC 2 Type II, CSA STAR Level 1, GDPR and CCPA
Contact info
8605 Santa Monica Blvd #92581, 90069, Los Angeles, United States
- marketing-accounts@kinsta.com
- kinsta.com
4.8
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We have had a really good experience…
We have had a really good experience with Kinsta. It’s a fast and reliable managed WordPress, and honestly just makes life easier. The support team actually knows what they’re doing, and they reply fast and fix things properly.
Not the cheapest option around, but if you care about speed, security, and not having headaches with your site, it’s 100% worth it.
May 27, 2025
Unprompted review
The response from the technical team is…
The response from the technical team is always through and rapid.
February 25, 2026
Unprompted review
domain transfer
As a non-developer, changing the domain was difficult, but you helped me at the last minute, and the action was taken immediately. Thank you for your prompt response.
February 23, 2026
Unprompted review
Reply from Kinsta
Hello there,
Thank you for your kind review. We're so happy to read that we could help change the site's domain. We're here to support you on your web hosting journey.
Thank you for choosing Kinsta! 🥰
Kinsta has been excellent
Kinsta has been excellent—fast, well-structured dashboard, and amazing support. Special thanks to Jovana for walking me through the domain setup and making everything clear and smooth.
February 20, 2026
Unprompted review
Reply from Kinsta
Hi there, Vali,
Thank you for your review. We're thrilled to learn about your experience with Kinsta.
So glad you're enjoying the service and dashboard. It's great to read that Jovana helped. We're always just a message away.
Thank you for trusting us with your project! 🫶
Dude! Dean is the DUDE!
Dude! Dean always take such good care of me?
February 17, 2026
Unprompted review
Reply from Kinsta
Hello David,
So happy to read your feedback about Dean. He and his colleagues on the Support Team are always ready to assist to the best of their knowledge, plus, they're powered by such kind reviews! 😉
great great
February 17, 2026
Unprompted review
Reply from Kinsta
Hello there,
Thanks for the kind feedback and rating! 🤩
Quick, kind support!
I made some changes on our website and DNS got a little wonky. I thought it would resolve itself, but I wanted to reach out to support. I got quick, kind, and understanding support that took a look at our setup, confirmed everything was correct, and made me feel like we are in good shape. This is the consistent experience I have with them and I am so appreciative!
February 16, 2026
Unprompted review
Reply from Kinsta
Hey Nicholas,
Thank you so much for the lovely review and kind feedback on our Tech Support.
So happy we could give you a hand and help double-check your setup.
It's amazing to read that you're satisfied with Kinsta's support.
Thank you for choosing us! 🥰
Kinsta is awesome
Kinsta is awesome. I'm not technically minded but their staff expertly guided me through the setup process. All their operators are friendly and patient. The platform is also intuiative so I'd be surprised if anyone has trouble with it. Pay a little more, and get peace of mind.
February 11, 2026
Unprompted review
Reply from Kinsta
Hi there, Rohan,
Woohoo! Thank you for the lovely review.
So great to read that you had such a positive onboarding experience and that you find our dashboard intuitive.
We're here to support you on your web hosting journey! Glad to have you with us! 😍
Migrating Skincare Website from Prior Host / Backup
I am migrating my wife's website over to Kinsta which is a scary process. They have been amazing in the transition process and have made it super easy. I don't have a lot experience with websites so they thankfully have been explaining things very well even if they are dumb questions. Dean, from their technical support team, is absolutely the best support person I have ever dealt with. He is very thorough but explains things well. He also has an upbeat personality and a business appropriate sense of humor. Very happy so far with them thanks primarily to Dean's help.
February 10, 2026
Unprompted review
Reply from Kinsta
Hi there, Bruce,
We're so glad to learn about your experience on our platform. Thank you for sharing!
It's truly wonderful to read that you had a smooth migration and such a positive onboarding experience. We're so glad you were in good hands with Dean.
Our team is always happy to assist, and we're very happy to have you with us! 💕
Be very very careful about overage…
Be very very careful about overage pricing
February 10, 2026
Unprompted review
Reply from Kinsta
Hi there,
Thank you for your feedback. We are sorry to read about your experience on our platform.
We aim for full transparency regarding resource allocation and usage, which is why we send notifications at 80% and 100% of usage.
We understand how frustrating unexpected costs can be. Our team is always available to help investigate the root cause of overages and discuss the best scaling options for your needs. Feel free to reach out to us for further assistance.
Best hosting service of all time.
February 10, 2026
Unprompted review
Reply from Kinsta
Hello there,
Oh, wow! Thank you so much for your review! We're happy you find us the best! 🥇
Thank you for choosing Kinsta! 😍
Quick and friendly.
I needed some help with a config file, support was really friendly and quick and had my request solved within 5 min.
February 9, 2026
Unprompted review
Reply from Kinsta
Hey Sascha,
Thank you for sharing your experience with our Tech Support. It's wonderful that we could help resolve the issue fast. We're always happy to assist and are just a message away.
Thank you for trusting us with your project! 🥰
Settling Down with Kinsta: Ending My Long Journey Across Servers
After spending the last five months wandering through five or six different hosting providers, I have finally found a permanent home with Kinsta. The most rewarding part of this journey has been the profound sense of operational freedom. It wasn't just about the fast loading speeds; it was the psychological comfort of knowing that the complex server management and security hurdles were finally off my plate. The intuitive dashboard gave me full control without the headache, acting like a silent, expert partner. Having 24/7 access to world-class engineers felt like having a dedicated guardian for my business, allowing me to focus entirely on growth without the constant fear of technical failure.
February 9, 2026
Unprompted review
Reply from Kinsta
Hello there,
Thank you for the amazing review! It's so great to learn about your web hosting journey, and we're very happy to read that you found the right hosting partner at Kinsta.
It's wonderful to read your feedback about our service, dashboard and Tech Support.
We're thrilled to contribute to the success of your business and are looking forward to continuing to support you on your journey! 🫶
Great support
January 31, 2026
Unprompted review
Reply from Kinsta
Hey there,
Thank you so much for your feedback on Kinsta's Tech Support! We're happy to have you with us! 🤩
The assistance is amazing
The assistance is amazing! 24h for every kind of problems. Helpfull and friendly, fast communucation! thank you so much
February 4, 2026
Unprompted review
Reply from Kinsta
Hey there, Manuela,
Thank you so much for your kind review. We're glad to help at any time. Looking forward to continuing to serve your project and delivering an outstanding experience!
Thank you for choosing Kinsta! 😍
Great success
Fast, secure and reliable hosting for WordPress sites, apps, and databases backed by the best support team we've worked with in a long time if not ever. 10/10 would recommend.
January 27, 2026
Unprompted review
Reply from Kinsta
Hello Tim,
Oh, wow! Reading such a lovely review always makes our day. Thank you for sharing!
We're super-happy that you're enjoying Kinsta and find our Tech Support the best.
Glad to have you with us! 🫶
Kinsta support has really great personnel
Kinsta support has really great technical support personnel! Highly-skilled, knowledgeable, and very empathic people
Definitely a huge plus for the company
January 27, 2026
Unprompted review
Reply from Kinsta
Hi there, Lindell,
Thank you for your kind review of Kinsta's Tech Support. So wonderful to learn about your experience! We're always happy to assist.
Thanks for choosing Kinsta! 💕
Dean from Kinsta was amazing
This man jumped into the chat and solved my problems within seconds I tell you. Everyone at Kinsta is very talented but dean was exceptional. Dean was like the chuck norris of Technical support.
January 26, 2026
Unprompted review
Reply from Kinsta
Hello Daud,
We're happy to read about your experience with Kinsta's Tech Support. So amazing to read that Dean helped resolve the issues promptly.
Thank you for your kind words and for trusting us with your project! 🥰
It’s an easy to use interface
It’s an easy to use interface, but the main draw for me was their hosting had more uptime and power than my old host. Their customer service is top notch, and I’ve been satisfied customer for a few years now.
January 25, 2026
Unprompted review
Reply from Kinsta
Hello Traver,
Thank you so much for your review. It's amazing to read your feedback about our services and support. So happy that Kinsta makes a difference for you.
Thank you for trusting us all these years. We look forward to supporting your project for many more years to come. 💕
As usual Kinsta excels for his awesome…
As usual Kinsta excels for his awesome support! Kinsta functionalities, performance a reliability are the bests, but their support quality alone is enough a reason to buy them
January 23, 2026
Unprompted review
Reply from Kinsta
Hello Vittorio,
Woohoo! Thank you for the lovely feedback!
We're thrilled to learn that you're loving our service and support. We're happy to help and are always just a message away.
Wonderful to have you with us! 🥰
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.