Memoria Kirkleatham Memorial Park and Cemetery Reviews 

80
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Kirkleatham memorial .. the whole place inside and out is excellent . Family funeral recently - all family and friends felt at ease etc inside and also the grounds . The up keep and so clean and tidy... See more

Rated 5 out of 5 stars

The location and presentation of the crematorium could not be faulted. Everything worked, all areas were very clean, screens were visible and instructions for guests clear. The webcast worked perfe... See more

Rated 5 out of 5 stars

Everyone who works at Kirkleatham are so lovely, they cant do enough to help. The chapel is immaculate and is more contemporary in design with carpet and loose chairs making it feel more like a liv... See more

Company details

  1. Public & Local Services

Information provided by various external sources

Stunning Memorial grounds offering cremation and burial services to the very highest of standards


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4.8

Excellent

TrustScore 5 out of 5

80 reviews

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4.8

All reviews

(80)

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Rated 5 out of 5 stars

Thankyou Gill and Kirkleatham

Hello Gill,

It was nice to meet you today; you were most friendly and kind.

As promised, I would like to take this opportunity to thank you and Kirkleatham for a respectful and efficient service with regard to my late wife Mary. I have also thanked Low Cost Funeral. I intend to seek similar arrangements for myself at some point, and would not hesitate to recommend you to others.

Best regards,

Phil Richards,
Whitby

January 9, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent, effective service, from first point of contact to staff could not have been more helpful, especially gill the manager definitely recommended regards Helly family

December 14, 2017
Unprompted review
Rated 5 out of 5 stars

Kirkleatham Crematorium is an excellent …

Kirkleatham Crematorium is an excellent peaceful place with very professional, warm and helpful staff providing an excellent service at a very emotional time. A sincere thanks to them all again following the interment of my husband's ashes.
The only drawback was parking facilities. The car park is not big enough and we had to park on the country road verges leading to the village of Yearby. Not ideal and not very safe. I hope that the Memoria Company will reconsider expanding the car park on nearby ground.
M Dalton

September 25, 2017
Unprompted review
Memoria Kirkleatham Memorial Park and Cemetery logo

Reply from Memoria Kirkleatham Memorial Park and Cemetery

Dear Mrs Dalton,

Thank you for your review and kind comments regarding our facility.

I'm sorry to hear that you feel the car parking is inadequate but I thought I would explain the details regarding parking at our crematoria in order to allow you to see the problems we face when constructing our facilities.

The number of parking spaces we are allowed is determined by planning limitations set by the local authority, when considering the sizes that these facilities can be built and the amount of parking allowed, the council looks at both attendance size and regularity of large attendances at services in a given area and the parking required to accommodate the same.

Our crematoria seats 100 in the chapel and has space for 200 people in the building. Less than 2% of all services at our facility have more than 100 people in attendance and less than 0.5% have over 200. People usually car share when attending a funeral service and we know that statistically the average amount of people in a vehicle attending a funeral will be 2.3 people per vehicle and with an average attendance at funeral services at our facility of less than 50 people the 100 parking spaces we have is deemed sufficient by the local authority when granting planning consent. This is because unfortunately, the planning restrictions from the local authority simply do not allow is to build huge car parks to accommodate for the minority of services that exceed these amounts.

Our company is a family owned business and we value everyone's opinion and measure our success by the satisfaction of our customers rather than the size of our profits, this is because we firmly believe that the first leads to the second. Indeed our emphasis on customer service has just been recognised with 7 of our crematoria being rated in the top 10 in the UK as well as receiving the award for Best Crematoria in the UK by the Good Funeral Guide.

I do appreciate that the service you attended may have been very busy but hope the explanation I have provided gives some background to the consideration of parking when constructing the crematorium.

Best Regards

Paul Reed

Rated 5 out of 5 stars

Friendly sympathetic staff.excellent …

Friendly sympathetic staff.excellent service,As we were planning a burial we couldn't of chosen a more peaceful place with beautiful surroundings well maintaitained.All the family felt we had chosen a wonderful resting place.

mrs julie newell,

September 8, 2017
Unprompted review
Rated 5 out of 5 stars

Heaven on Earth

This place is FANTASTIC, the service you receive from all the staff is second to none and it all comes from the manageress Gill. Your world has been devistated by the loss of a loved one, you walk through these gates and the team instantly try to turn your world around. Nothing is too much trouble, every little request, wish, they make happen, to make this a time you will remember with happiness, love and affection. My family and I cannot sing the praises of this place enough.
The grounds are always immaculate and that makes a massive difference to you when you visit to pay your respects.

June 15, 2017
Unprompted review
Rated 5 out of 5 stars

Very Caring.

Very Caring.
At a difficult time the patience and caring shown by the team at Kirkleatham was outstanding from organising the funeral service to later organising the burial of the ashes the team were fantastic. We never felt rushed and the grounds and areas are beautifully kept. a perfect resting place for our loved one.

June 15, 2017
Unprompted review
Rated 4 out of 5 stars

It is now almost 2 years since my …

It is now almost 2 years since my brother died and I asked if it would be possible for a vase or something to be put near the obelisk as there is nowhere to put floral tributes on anniversaries.mwhen I was there at the weekend there is still no vase!

June 15, 2017
Unprompted review
Rated 5 out of 5 stars

Brilliant staff

My father passed away 2 years ago and the staff were brilliant, they were caring and took time to show us around the gardens and explained all the plot options we could choose. Over the last 2 years when visiting the Crematorium the grounds are always kept looking fantastic

June 15, 2017
Unprompted review
Memoria Kirkleatham Memorial Park and Cemetery logo

Reply from Memoria Kirkleatham Memorial Park and Cemetery

Thank you for your thoughtful comments. Kind regards Karen

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