Kirsty'sReviews 

126
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 31 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the variety of meals and find them tasty, filling, and full of flavor, often highlighting their suitability for dietary requirements and allergies. Reviewers frequently mention specific dishes like the lemon cheesecakes, vegetarian meals, cottage pie, and lasagne as particularly delicious and convenient. However, some people were dissatisfied with the quality of certain products, describing them as bland, tasteless, or lacking key ingredients like chicken. A few other people also felt that some meals were sloppy, had small portions, or that recipes had changed for the worse, impacting the flavor.

What people talk about most

Product

Consumers find product to be positive, especially praising the variety and taste of the ready meals, with... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers praising the taste, texture, and convenience... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am severely allergic to eggs, nuts and dairy and often react to food that claims to be “free from”. However I’ve never reacted to Kirsty’s food, not even slightly, and have been eating it for years.... See more

Rated 5 out of 5 stars

Really enjoy the vegetarian meals. Full of flavour and very filling. Decent sized too. Even better when on special offer. These are perfect in winter. Yummy.

Rated 5 out of 5 stars

Have just discovered kirstys range of food tried the cottage pie first and know trying chicken katsu omg these foods are so amazing great flavour great value will be recommended please dont chan... See more

Rated 5 out of 5 stars

I enjoy a Chinese takeaway but it is difficult to find a gluten free option so I was keen to try this. I have to say that it was absolutely delicious with good pieces of chicken and perfect rice. It i... See more


Company details

  1. Food Manufacturer

Written by the company

Simple, healthy gluten & dairy-free ready meals, thoughfully created by Kirsty Henshaw. Since 2009, we’ve been devoted to creating free-from food that is delicious, nutritious and safe. It began when Kirsty's son's severe food allergies made it difficult to find healthy and safe meal options. Today, we’re proud to offer allergy-friendly meals that everyone can enjoy, without compromising on taste or quality. Every meal is carefully created in small batches, at our very own, purpose-built factory in Harrogate. We’re incredibly passionate about what we do, from creating nutritious meals to reducing our environmental impact and supporting local communities.


Contact info

3.5

Average

TrustScore 3.5 out of 5

126 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(126)

30 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Better than a takeaway

I enjoy a Chinese takeaway but it is difficult to find a gluten free option so I was keen to try this. I have to say that it was absolutely delicious with good pieces of chicken and perfect rice. It is high in protein and has plenty of vegetables.

July 30, 2025
Unprompted review
Rated 5 out of 5 stars

Delicious!

Have tried a few different options from this range and all delicious, the vegetable lasagna is incredible, I stockpiled on my next shop! So nice to actually have something I enjoy that’s tasty, ‘normal’, super easy and convenient. All round amazing meals.

December 23, 2025
Unprompted review
Rated 1 out of 5 stars

KIRSTY'S Free From....Nice food!

Just tried a Kirsty's takeaway sweet and sour chicken. A genuinely horrible experience. Hunt the chicken, gloopy so-called sauce with slimy rice featuring specks of unidentifiable vegetable matter. Disgusting, absolutely vile. Also in weird and unpeelable packaging. Why are SAINSBURY'S peddling this horrible muck, for pity's sake?

December 6, 2025
Unprompted review
Rated 1 out of 5 stars

Sweet and Sour Chicken contains no chicken.

Sweet and Sour Chicken didn't contain a single piece of chicken. Kirsty's said they were 'sorry for any inconvenience'. Sorry that you paid for a meal that we short changed you on would be more appropriate. 'Please send photos'. I might have eaten all the chicken, had there been any, so that's a stupid request. This looks like ingredients cost cutting to the extreme to me.

November 28, 2025
Unprompted review
Rated 1 out of 5 stars

I wouldn't waste ur money prefefer dog…

I wouldn't waste ur money prefefer dog food more veg in it, brought a couple of times, wish I could get my money back. I am not a rich person, but apauling, more veg on a table spoon...... than I got in the vegetable lasagne . I don't do reviews, but definitely not a enjoyment as it cost enough for a frozen meal. I bought one to try, had other products same again, don't waste ur money grrrrrrrr. .. ... wish I could swear 🤬 but I won't. I love good tasty food not this, I wish kirsty would go back to culinary school and train properly plz .. .......up to you peeps.... don't waste any time or money. ............Crap ... Cheers Kirsty I have tasted some veggie foods u need to ask for a job at Linda Macartnys. I hope I spelt that right....probly not........ she does decent frozen stuff for vegarterans, plz get a kp job in a vegarterans restaurant then work ur way up, to sum sort of chef, to call ur food great. thanks steve x

November 13, 2025
Unprompted review
Rated 5 out of 5 stars

kirstys food range

Have just discovered kirstys range of food tried the cottage pie first and know trying chicken katsu omg these foods are so amazing great flavour great value will be recommended please dont change anything

November 3, 2025
Unprompted review
Rated 1 out of 5 stars

Mac & Cheeze

Just tried their Mac & Cheeze. Absolutely disgusting - went straight in the bin. Smelt awful and tasted even worse.

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

Great lunch pots - keep coming back!

Thank you for coming up with the MyProtein lunch pots, I have been having about 3-4 a week for the best part of 6 months now and they are perfect, calorie controlled, high protein, filling lunches, and they have revolutionised my diet. Keep up the good work, hope to see this product range grow, and thank you!

September 9, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing & Fantabulous! Thank you x

Message Hi Kirsty, I want to praise you, and your team, so very much. I’ve only just found your lovely meals! So far I’ve had pasta bolognese, lentil cottage pie and ginger and spring onion chicken. All just amazing and fantabulous!! I can’t believe how tasty they are and even better - how great I feel after eating them! I’m 65, gluten free for nearly two years. I would love to try and get my little four year old grandson to try them. He seems to be a natural vegetarian, quite a ‘selective’ eater! 😅😇 Anyway, my hat’s off to you and your team and your little boy too! Such a lovely story. Well done Kirsty and my heartfelt thanks, Steph xx

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

Kirsty’s Ready Meals

A brand I had never seen in supermarkets until now.
I personally am not a lover of ready meals, having cooked nearly all my life, but having read the list of ingredients I thought I would try one.
I was very impressed with the taste and the amount food.

June 16, 2025
Unprompted review
Rated 5 out of 5 stars

exceptioñal quality

I recently purchased a Kirsty sweet and sour and to be honest was shocked at the amount of chicken and the quality of the meal, the rice having the addition of vegetables, the taste was delicious and will definatly be buying again

June 17, 2025
Unprompted review
Rated 5 out of 5 stars

Have now tried more of the Kirsty's…

Have now tried more of the Kirsty's range , I honestly loved them . Even better , I had vouchers from the company for discount . They said they'd send some and true to their word , they did . I shall buy more in future . Companies like this deserve my business . Thankyou Kirsty's 🙏

June 19, 2025
Unprompted review
Rated 1 out of 5 stars

Kirsty’s gluten free chicken ginger & spring onion

Kirsty’s gluten free chicken, ginger and spring onion is absolutely disgusting. Tastes like chemicals. Really disappointing as this was one of my favourite Chinese takeaway meals and I thought this would make up for never being able to order it but omg this is bad.

May 25, 2025
Unprompted review
Rated 1 out of 5 stars

Bland expensive gloopy texture - vile

There were 3 only pieces of chicken. The meal was a very unappetising gloopy mess and it had no taste. I don’t know what has happened to her recipe in this meal. Only the price forced me to finish it rather than waste it.

April 16, 2025
Unprompted review
Rated 1 out of 5 stars

Disappointing mild sriracha chicken

Bought a Mild Sriracha chicken ready meal . Looked like a healthy option.
It probably was. But I wouldn't want to live longer if that's all there was to eat.
Gloopy rice and lots of chicken in a watery sort of sauce. I am a single pensioner and occasionally buy ready meals if they look interesting. This is by far the most disappointing.

April 9, 2025
Unprompted review
Rated 5 out of 5 stars

Honest review

I can’t recommend this brand enough!! It’s absolutely soul destroying trying to find enjoyable foods with the allergies I suffer from gluten, it can be so painful. Kirsty’s has honestly saved me. I am so grateful for their foods I have tried a selection and they are honestly just stunning. I am glad I am able to enjoy food again with great flavours. You can tell they put a lot of love into this brand by how it tastes. You would never know it’s not gluten based. Thank you for helping me enjoy good food again. Would recommend 10/10.

January 7, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look