Awesome customer service, really helpful shop staff and excellent prices on my doorstep! Where I would have had to travel to Cardiff/Merthyr to find what I needed a quick trip to Blackwood is much mor... See more
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Review summary
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I ordered a Jellycat. There was an issue with the order however once I notified the store they were quick to find it and rectified it straight away. They sent the order the same day special delivery a... See more
Brought a gift for my Grandson for his birthday . Easy to order , delivered quickly and beautifully packaged . Will definitely buy from this site again .
Gorgeous range of products. This is my go to place for gifts. Staff are always friendly and helpful. Recently used the online shopping option to order a newly released Jellycat, item was delivered swi... See more
Company details
Written by the company
Established in 2003 we are a family run female led business that started out by selling furniture in Tredegar, South Wales. In 2005 we moved to Blackwood, Caerphilly where we opened a two story retail store in the former Bier Keller, expanding our range of products to Furniture to homeware. 2007 was the start of an extremely tough year for us and many other businesses across the UK as the credit crunch hit, forcing us to change how the business operated. No one was buying furniture anymore so we moved into selling gifts, Jewellery, Cards. Womens Fashion accessories, Soft Toys & homeware. 2012 saw some more changes with the introduction of Number 5 The Tea Room. Which offers afternoon tea, cakes, coffees, and snacks. 2012 was also the first year we went online with Kismetblackwood.co.uk where we now stock nearly 3000 products from major brands including: Jellycat, Nomination Italy, UNOde 50, Katie Loxton, Joma London, Powder Designs and many more.
Contact info
5 The Pier, Hall Street, NP12 1NT, Blackwood, United Kingdom
- 01495229000
- sales@kismetblackwood.co.uk
- kismetblackwood.co.uk
4.9
Excellent
175 reviews
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Thank you to fabulous staff at Kismet
Thank you to fabulous staff at Kismet. A real customer focused approach & fantastic communication meant an item I had been struggling to find as a special present was sourced. Thank you for "going the extra mile" :)
March 22, 2025
Unprompted review
Highly recommend
Excellent customer care and order received in Excellent condition
November 10, 2024
Lovely items in the shop friendly staff…
Lovely items in the shop friendly staff , staff were really helpful definitely be returning soon
October 10, 2024
Brilliant purchase
Website easy to navigate. Great choice of products. Received exactly what I wanted at great price.
October 13, 2024
I made 2 online orders to be collected…
I made 2 online orders to be collected in the shop. It was easy to do and kismet were very quick to respond. When I picked up the items the staff were friendly and helpful.
September 28, 2024
Bought my daughters jelly cat
Bought my daughters jelly cat, lots to choose from and price isn’t too bad. Lovely items for sale and friendly staff
May 28, 2024
Fantastic service and price
Fantastic service and price! I had query prior to purchase, which was answered promptly. My order arrived the following day - I can't fault a single thing, I highly recommend and I will certainly be returning to buy more in the future.
July 25, 2024
Unprompted review
Great shop full of quirky and different…
Great shop full of quirky and different items, something for everyone!!
January 3, 2024
Very pleased with the service
I was very pleased with the service I received from your company. The bracelet was delivered quickly and the packaging was lovely. I am already looking at placing another order.
December 12, 2023
Such lovely helpfull staff.
December 10, 2023
Beautiful bauble
I was looking for some unique Christmas baubles and I found a pair here. Rapid dispatch and very well packed.
December 6, 2023
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