Awesome customer service, really helpful shop staff and excellent prices on my doorstep! Where I would have had to travel to Cardiff/Merthyr to find what I needed a quick trip to Blackwood is much mor... See more
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Review summary
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I ordered a Jellycat. There was an issue with the order however once I notified the store they were quick to find it and rectified it straight away. They sent the order the same day special delivery a... See more
Brought a gift for my Grandson for his birthday . Easy to order , delivered quickly and beautifully packaged . Will definitely buy from this site again .
Gorgeous range of products. This is my go to place for gifts. Staff are always friendly and helpful. Recently used the online shopping option to order a newly released Jellycat, item was delivered swi... See more
Company details
Written by the company
Established in 2003 we are a family run female led business that started out by selling furniture in Tredegar, South Wales. In 2005 we moved to Blackwood, Caerphilly where we opened a two story retail store in the former Bier Keller, expanding our range of products to Furniture to homeware. 2007 was the start of an extremely tough year for us and many other businesses across the UK as the credit crunch hit, forcing us to change how the business operated. No one was buying furniture anymore so we moved into selling gifts, Jewellery, Cards. Womens Fashion accessories, Soft Toys & homeware. 2012 saw some more changes with the introduction of Number 5 The Tea Room. Which offers afternoon tea, cakes, coffees, and snacks. 2012 was also the first year we went online with Kismetblackwood.co.uk where we now stock nearly 3000 products from major brands including: Jellycat, Nomination Italy, UNOde 50, Katie Loxton, Joma London, Powder Designs and many more.
Contact info
5 The Pier, Hall Street, NP12 1NT, Blackwood, United Kingdom
- 01495229000
- sales@kismetblackwood.co.uk
- kismetblackwood.co.uk
4.9
Excellent
175 reviews
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Replied to 100% of negative reviews
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Customer service is second to none ..I…
Customer service is second to none ..I wanted a Qudo ring and the assistant even let me try hers on for size and look ..well done Kismit x
October 19, 2023
Helpful staff
Ordered on line a few times always packed a ready for me when I call in to pick up ,staff are very helpful and happy
September 28, 2023
Always helpful Staff at Kismet good…
Always helpful Staff at Kismet good value items and a pleasure to deal with a great range of charms and various gifts available
Excellent ⭐⭐⭐⭐⭐
July 14, 2023
Always a nice experience when I go to…
Always a nice experience when I go to KISMET, just wish I had more money to spend in there.
June 25, 2023
Ordered online click & collect,the…
Ordered online click & collect,the process was easy, goods were available when promised
Staff are professional and friendly, the products in the shop are always good quality and reasonably priced.
May 12, 2023
This shop has a great selection of…
This shop has a great selection of Jellycats-I ordered one online to collect from the store. Very easy process and great customer service.
March 1, 2023
Friendly staff beautiful bag and a…
Friendly staff beautiful bag and a quick service. Very happy
February 3, 2023
Always a friendly welcome
Always a friendly welcome!
Lovely food and beautiful gifts!
January 11, 2023
Great little shop with various unusual…
Great little shop with various unusual gifts for various celebrations. Lovely staff and great service.
February 25, 2023
Great customer service
Unfortunately the ornament we ordered from Kismet arrived broken. Through no fault of Kismet’s I hasten to add. I advised them at 6.00 pm Monday and by 7.00 pm had received a full refund and a fulsome and courteous apology. Brilliant customer service and I highly recommend this company. Thank you Kismet
November 28, 2022
On line purchase
On line purchase. Ready to collect the next day. Excellent service. Polite staff in store.
November 26, 2022
Great shopping experience
Quick delivery, perfectly packaged. Such a gorgeous product too. Happy customer!
November 21, 2022
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