Awesome customer service, really helpful shop staff and excellent prices on my doorstep! Where I would have had to travel to Cardiff/Merthyr to find what I needed a quick trip to Blackwood is much mor... See more
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Review summary
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I ordered a Jellycat. There was an issue with the order however once I notified the store they were quick to find it and rectified it straight away. They sent the order the same day special delivery a... See more
Brought a gift for my Grandson for his birthday . Easy to order , delivered quickly and beautifully packaged . Will definitely buy from this site again .
Gorgeous range of products. This is my go to place for gifts. Staff are always friendly and helpful. Recently used the online shopping option to order a newly released Jellycat, item was delivered swi... See more
Company details
Written by the company
Established in 2003 we are a family run female led business that started out by selling furniture in Tredegar, South Wales. In 2005 we moved to Blackwood, Caerphilly where we opened a two story retail store in the former Bier Keller, expanding our range of products to Furniture to homeware. 2007 was the start of an extremely tough year for us and many other businesses across the UK as the credit crunch hit, forcing us to change how the business operated. No one was buying furniture anymore so we moved into selling gifts, Jewellery, Cards. Womens Fashion accessories, Soft Toys & homeware. 2012 saw some more changes with the introduction of Number 5 The Tea Room. Which offers afternoon tea, cakes, coffees, and snacks. 2012 was also the first year we went online with Kismetblackwood.co.uk where we now stock nearly 3000 products from major brands including: Jellycat, Nomination Italy, UNOde 50, Katie Loxton, Joma London, Powder Designs and many more.
Contact info
5 The Pier, Hall Street, NP12 1NT, Blackwood, United Kingdom
- 01495229000
- sales@kismetblackwood.co.uk
- kismetblackwood.co.uk
4.9
Excellent
175 reviews
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Replied to 100% of negative reviews
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Lovely range of Nomination charms
Lovely range of Nomination charms, have now bought a lot of charms and bracelets for family as they make really pretty gifts.
November 20, 2022
Had some problems with an item being…
Had some problems with an item being faulty ( no fault of Kismet) and they are do king their best to correct it with no questions asked🥰👍🏼
October 29, 2022
Fabulous local shop
Fabulous local shop. Click and collect great service. Great products.
October 15, 2022
Fantastic exciting products
Fantastic exciting products.
Extremely friendly staff.
Gorgeous shop layout.
Love this shop.
October 15, 2022
Product ready and packed for collection…
Product ready and packed for collection promptly, really efficient service
September 21, 2022
Thoughtful company, highly recommend.
Thoughtful company. I bought a Jellycat fluffy starfish. It arrived quickly and well packaged. With some free beautiful cards for me to send.. Really happy!
September 8, 2022
Ordering was so easy
Ordering was so easy. Item received quickly and communication was efficient. Item arrived well packaged and is super cute.
August 20, 2022
Very pleased
August 31, 2022
Very helpful
Very helpful. Postage was within the time limit.
Well packaged. No issues with the product.
Thank you.
August 3, 2022
First class service will definitely use…
First class service will definitely use kismet again thank you delivery was really quick x
July 28, 2022
Excellent customer service
Excellent customer service. Ordered on line arrived on time. Beautiful products.
July 20, 2022
Excellent service ,
June 25, 2022
Online shop was very easy to use and my…
Online shop was very easy to use and my gift was available to collect very quickly
May 13, 2022
No complaints.
I brought a Jelly Cat plush from them and they were great. The plush came wrapped in tissue paper and all the packaging ensured it wasn’t damaged. It came quickly and I have no complaints.
April 8, 2022
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