I had a billing question and contact support. They replied quickly and explained things clearly. The app works well, and I was the customer service.
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To be honest the best dating collection they got i seen so far compare with other apps .While many web pages have difficulty share contacts , people not trust each other. Kismia people on the dating a... See more
After being on this app for 6 months, NO ONE RETURNS MESSAGES. The app then sets you up for an auto-renewal. By the time you become disgusted with another useless dating site. They have you billed fo... See more
Company replied
The experience was good easy to access the profiles and meet different people. It's just a pity that not all man there needs love others are scammers others are selling whatever others just liers, whi... See more
Company details
Written by the company
Kismia is a secure online dating platform available for over 20 countries on Android, iOS and web. It has been uniting the hearts of millions of couples from all over the world for 10 years now. Within this period, more than 51 million people all over the world have signed in to our website and installed our app. From the technical viewpoint, it processes tens of thousands of requests per second, terabytes of secure data and over 50 high availability microservices. With the help of AI, we are always improving the security of our user data, their confidentiality and safety. The neural network is learning from the already available information and always improving in the process, which helps track unusual user behavior at the registration stage, evaluate the risk factor and help safeguard the users from fraudulent activity. To verify the identity of users on the platform we use photo verification and the computer vision model. Do not be lonely in your city. Meet someone with Kismia right away. Create an account and find the love of your life to build a truly happy and long-term relationship in reality. It starts with a conversation. Join now & browse matches you’re truly compatible with!
Contact info
United States
- support@kismia.com
- kismia.com
4.3
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
Well i think the site is a great place…
Well i think the site is a great place to meet people even if they r scammers. The support team has been great and a huge help. Thank you so much.
February 8, 2024
Unprompted review
Kismia is really the best app for good…
Kismia is really the best app for good connections
April 5, 2023
Unprompted review
Thanks for help
February 1, 2024
Unprompted review
Maria was so helpful
Maria was so helpful , and was excellent at helping me , thank you
January 30, 2024
Unprompted review
The experience has been awesome
The experience has been awesome, I'm having a blast time with my new friends, you will meet really beautiful girls there.
January 28, 2024
Unprompted review
Easy to use app
Easy to use app. Their customer service was quick whenever I had a question 💯
January 26, 2024
Unprompted review
My name is Christopher
My name is Christopher, I would like to give compliments to the agent by the name Irina, I really enjoyed how good she assist me and I hope greatness comes her way. God bless her
January 25, 2024
Unprompted review
Illegal attempt money withdrawal
I paid for just3 days subscription, I had to cancel my subscription because I was highly disappointed, some days after they attempted to take £50 from my account without reason thankfully my bank intercepted it
January 25, 2024
Reply from Kismia
Hello, Mariam! We are sorry for the inconvenience. We are an international dating platform and fully comply with all legal regulations. To provide our users with continuous services, an automatic payment renewal system is used. You can adjust your subscription status whenever you want. If you have any additional questions, you can always contact our Customer Support at support@kismia.com.
Great love hunting portal
It's a great portal to find your soulmate.
You get quick likes, and often those likes convert into a fruitful discussions.
I'm thankful to Kismia for its excellent services.
January 19, 2024
Unprompted review
Kismia is very good at quick response
Kismia is very good at quick response. especially when you contact support. very good
January 17, 2024
Unprompted review
So good and effective service
January 15, 2024
Unprompted review
Yes!!!👍 This is the best!!!
January 15, 2024
Unprompted review
Excellent support team.
January 11, 2024
Unprompted review
enterteiment
it was fun using kismia dating app its very easy to acess i like it...
January 7, 2024
Unprompted review
Top notch
They helped me with what I needed and were easy to contact.
January 2, 2024
Unprompted review
KISMIA -BEST SITE EVER
I want first thank kismia group for their effort in making this site a flexible one such that must of the environment are user friendly except for the payment medium whereby some bank in Africa do not encourage international online transactions maybe due to the rise in cyber threath and all that. However, I will appreciate if direct transfer is embedded to the system so as to enable those with ATM card restrictions from their respective bank pay their subscription seamlessly. I also want to appreciate Fidan for his quick response to chat and direction on what to do for subscription to be successful. Thank you
December 27, 2023
Unprompted review
My matter was handled by Carla
My matter was handled by Carla, I was just voicing my disappointment about the hiccup I experienced thinking that it won't be resolved but guess what.....it did. I thought my issue was a dead end. But I'm happy with the outcome. Thank you Carla
December 22, 2023
Unprompted review
Timely resolution and customer empathy…
Timely resolution and customer empathy is a big plus for me. Thumbs up to the support team
December 13, 2023
Unprompted review
the operator quickly helped to solve…
the operator quickly helped to solve the problem - I enjoy using the service
December 10, 2023
Unprompted review
The customer service are very good they…
The customer service are very good they are responding so fast that's good ahh
December 4, 2023
Unprompted review
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