Got it for Christmas. Contacted the manufacturer and they want all this information for warranty. Prolly so they can say we will not stand by our crap product. Known issues, no updates to their produc... See more
Company replied
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See what reviewers are saying
Lovely retro design clock that tells the time perfectly but let down as the tail and eyes stop moving very often, which is really frustrating. We have rejigged it and moved its position but it will on... See more
The service was excellent, my question was promptly answered and my order dispatched very quickly, five stars for that! Sadly though, the product itself is a bit of a disappointment - the animation o... See more
Company replied
Recieved a Kit Cat Klock Crimson Royale as a gift from my partner for my birthday . Despite lots of attempts and following ‘trouble shooting’ tutorials on the Kit Cat website we still can’t ge... See more
Company replied
Company details
Written by the company
The number one provider of Kit-Cat clocks in the UK
Contact info
17a Millbank, CV34 5TH, Warwick, United Kingdom
- info@kit-cat.co.uk
- kit-cat.co.uk
2.3
Poor
107 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
February 7, 2020
Unprompted review
Excellent service
Clock arrived in excellent time 😀 & in full working order.
February 1, 2020
Unprompted review
Ordered on Friday and arrived on Monday…
Ordered on Friday and arrived on Monday - I've always wanted a Kit-Cat and I got mine super quick. Thank you
January 31, 2020
Unprompted review
Love it!
Super speedy delivery, really well packaged and great clock, we love it!!
January 9, 2020
Unprompted review
Great service
Great service, fantastic item, fast delivery highly recommended
January 5, 2020
Unprompted review
It doesn’t need a review y’all already…
It doesn’t need a review y’all already know it’s amazing
January 5, 2020
Unprompted review
I LOVE IT FAST DELIVERY THANKS SO…
I LOVE IT FAST DELIVERY THANKS SO MUCHHHH ♡♡♡♡
January 2, 2020
Unprompted review
Excellent customer service
Ordered two item, first arrived very quickly, second item list by Royal Mail but quickly replaced once notified so excellent customer service.
December 14, 2019
Unprompted review
Very efficent
December 10, 2019
Unprompted review
Happy with the delivery time and not…
Happy with the delivery time and not having to register to make an order, however part of my order hasn’t arrived. I’m hoping that it will arrive in time and if not I will chase, otherwise contact would be appreciated to know what’s going on
December 9, 2019
Unprompted review
The clock was well packed and delivered…
The clock was well packed and delivered quickly.
December 8, 2019
Unprompted review
Excellent service.
December 7, 2019
Unprompted review
I love this clock
I love this clock, not yet used it as I'm waiting for the cattery to be built and then it will take pride of place. Can't wait to see it working. Quick delivery and well packaged. Very happy.
December 6, 2019
Unprompted review
Absolutely loved cat clock
Absolutely loved cat clock. Treated myself to something I had always wanted.
December 4, 2019
Unprompted review
Arrived as expected
Arrived as expected. The kit cat looks great. It was bought as a christmas gift so havent taken it out of box so cannot comment further.
November 30, 2019
Unprompted review
Great concept but doesn't work as it should
Lovely retro design clock that tells the time perfectly but let down as the tail and eyes stop moving very often, which is really frustrating. We have rejigged it and moved its position but it will only move for a few hours then stop again so constantly having to give the tail a wee push to get it going again. Really disappointed as it's not cheap!
November 29, 2019
Unprompted review
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