Got it for Christmas. Contacted the manufacturer and they want all this information for warranty. Prolly so they can say we will not stand by our crap product. Known issues, no updates to their produc... See more
Company replied
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See what reviewers are saying
Lovely retro design clock that tells the time perfectly but let down as the tail and eyes stop moving very often, which is really frustrating. We have rejigged it and moved its position but it will on... See more
The service was excellent, my question was promptly answered and my order dispatched very quickly, five stars for that! Sadly though, the product itself is a bit of a disappointment - the animation o... See more
Company replied
Recieved a Kit Cat Klock Crimson Royale as a gift from my partner for my birthday . Despite lots of attempts and following ‘trouble shooting’ tutorials on the Kit Cat website we still can’t ge... See more
Company replied
Company details
Written by the company
The number one provider of Kit-Cat clocks in the UK
Contact info
17a Millbank, CV34 5TH, Warwick, United Kingdom
- info@kit-cat.co.uk
- kit-cat.co.uk
2.3
Poor
107 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fabulous
A very prompt dispatch. Impressive!
Well packaged and probably the best UK price.
No faults at all. Well done.
July 23, 2019
Unprompted review
Super fast delivery and lovely clock :)
July 23, 2019
Unprompted review
excellent wee novel clock and with…
excellent wee novel clock and with quick delivery
July 23, 2019
Unprompted review
Fast delivery and lovely fun clock
Fast delivery and lovely fun clock. Love it
July 21, 2019
Unprompted review
Great clock love it
July 21, 2019
Unprompted review
Really helpful and quick responding…
Really helpful and quick responding staff. Kept me updated and received an excellent product. Expensive clocks, but an absolute joy to look at.
July 17, 2019
Unprompted review
Fantastic Product
It came quickly and looks wonderful. Definitely worth purchasing from this website.
July 14, 2019
Unprompted review
Great service, great clock
Great service. Ours got damaged in tje post but the replacement is great. Customer service was very efficient and sorted everything. Such a cool fun item :))
July 13, 2019
Unprompted review
Great service and product
Lovely clock, well packaged and arrived super quick.
June 11, 2019
Unprompted review
Easy to put together
Easy to put together. Product as expected. Very happy with it
June 10, 2019
Unprompted review
Kit-Kat Klock
Excellent product and very fast delivery. Very pleased with my purchase. Thank you :)
May 26, 2019
Unprompted review
Very Pleased Customer
Safely delivered, present for mum who loves her Kit Kat Clock!
May 21, 2019
Unprompted review
They are lovely
They are lovely. I already have one and just got another for my kitchen. Real Americana kitch. Just fabulous.
May 17, 2019
Unprompted review
I love this clock (pumpkin)
I love this clock (pumpkin). I already have the classic. They dont look much, but they are not supposed to; they are Americana Kitch. They do keep good time, ive had my first one for 2 years + and its going strong.
May 14, 2019
Unprompted review
Great customer service
I ordered the apple green clock which arrived in the lady cat design, the website showed the male design. I sent an email and received a response the same day from Alex. Alex took responsibility for the website error and corrected it. I was then advised how to send the clock back and I received a replacement very quickly. Great customer service and a great and iconic product. They definitely walk the talk of the Kit-Cat ethos of making people happy.
May 10, 2019
Unprompted review
Fantastic all round. 5*s.
Easy website. Value for money. Fast delivery. Lovely strong packaging and easy instructions to put the clock together. Brilliant product. Live it. Already had comments regarding it.
May 1, 2019
Unprompted review
Fantastic gift
Fantastic gift, my friend adored it. Fast delivery and well packaged, would recommend. Thanks
April 18, 2019
Unprompted review
Be a cool cat and buy this clock!
Long before I knew the history and the impact of this cute little clock on American culture it was always legendary in my eyes for appearing in the opening scene of Back To The Future. Having found a UK stockist I have to say this is the best clock I have ever set my eyes upon let alone owned. It looks absolutely fantastic; is mechanically sound, beautifully packaged and the customer service and delivery from Kit Cat UK is second to none. Bottom line: this classic clock from California is the cat's whiskers :)
April 9, 2019
Unprompted review
Lovely people!
April 3, 2019
Unprompted review
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