kitandkaboodal.com Reviews 25,963

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 111 reviews, reviewers had a great experience with this company. Many customers are delighted with the quality and style of the clothing, often finding unique and comfortable pieces that make them feel confident. The customer service is frequently praised for being excellent, helpful, and efficient, with many appreciating the prompt deliveries and easy ordering process. People also highlight the good fit of the clothing and the wide range of styles and colors available. However, some customers mentioned issues with the 'one size fits all' sizing, finding items to be either too skimpy or too large, and a few experienced problems with product quality, such as seams unraveling or thin material. There were also instances of dissatisfaction with the return process, including slow refunds, incorrect return addresses, and poor customer care regarding cancellations.

What people talk about most

Product

Users describe ambiguous interactions with product, with many reviewers expressing satisfaction with the... See more

Quality

Consumers find quality to be ambiguous, with some reviewers praising the high standard, good value, and... See more

Return policy

Clients share ambiguous opinions on return policies, with some reviewers expressing significant frustration... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many expressing dissatisfaction and... See more

Order

People report ambiguous experiences with order, with some consumers praising easy ordering, quick delivery,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I am giving 4 stars because the shirt I bought was a very skimpy ‘one size fits all.’ I returned it. However the customer service and refund were fast and efficient. A pleasant change these days.

Rated 4 out of 5 stars

Just received three items, on time, nicely packed and good quality but my they are all so large!! I know it’s one size fits all company from 8-22 but as a UK size 14/16 I expected to have some “f... See more

Rated 5 out of 5 stars

I discovered Kit & Kaboodle last Summer & I have added so much of their gorgeous clothes to my wardrobe since then! Fabulous website with easy ordering & prompt deliveries with a choice of courie... See more

Rated 5 out of 5 stars

Im so pleased I found this company. Their clothing range is vast with ever changing designs and colour options, leaning towards a boho vibe, which suits me. Delivery is fast and reliable, their cu... See more


Company details

  1. Women's Clothing Store

Written by the company

Kit and Kaboodal is the home of Made in Italy clothing. As a family owned business our mission is to offer stylish, affordable and versatile women's clothing, designed to flatter all ages, shapes and sizes. Easy-to-wear outfits that can move you seamlessly and effortlessly through the seasons.


Contact info

4.1

Great

TrustScore 4 out of 5

26K reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Lovely dresses.

Lovely dresses.
3 strangers stopped me in the last 2 days admiring my KitandKaboodal dresses.
I have 4 more dresses on my wish list!

I’m not in the UK so Brexit has added extra taxes and the Post Office in my country adds an extra service charge for processing Brexit tax, plus extra overseas delivery charge which makes buying from K&K more expensive

March 23, 2025
Unprompted review
Rated 5 out of 5 stars

My husband wishes I never found you 😂

My husband wishes I never found you 😂. I have always loved Made in Italy clothing and you seem to stock absolutely EVERYTHING I want. I've placed two orders within two weeks for god's sake, and I suspect I will place more 😂. Great clothes in a vast array of colours..... perfect!

February 28, 2025
Unprompted review
Rated 5 out of 5 stars

Just received my Penelope needlecord…

Just received my Penelope needlecord dress. It is more brown than burnt orange,but I am not disappointed as the colour is really nice and suits me. I am a size 18 and It's lovely on and very comfortable. I will be sending for another colour.

February 11, 2025
Unprompted review
Rated 2 out of 5 stars

Not as expected …

I recently ordered four items from this site but was disappointed when they arrived . The models showing the items must be extremely short or the items sold are not those in the pictures. I’m 5’11 and wanted some long jumpers so ordered what I thought would be lovely oversized tops I could wear with jeans leggings etc .
When they arrived none of them barely covered the tops of my legs and the material in a couple of items was poor .

I love the look of these tops because they are supposed to be long and baggy but the items do not look the same as that of the chosen ones from the website

February 5, 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Quick delivery, lovely quality clothes. Great communication from staff when I requested a return. Refund was also quick.

January 27, 2025
Rated 4 out of 5 stars

Not great

Order arrived quickly.
Trousers much more tapered than the photos showed - thought they were a straight wide leg.
Quality of the corduroy extremely thin - no good for winter!

January 27, 2025
Rated 3 out of 5 stars

A bit disappointing…

I purchased flower jumper dress however when I opened it I was unsure whether this was dress or jumper as looked short.I measured centre back to bottom and was 80/81 cm which suggested not the dress as this was supposed to be 99cm but looking a photos on website it was dress as jumper was a slight high lo with slits at side and packaging said jumper dress which looked from web but much shorter I tried it on and definitely not dress length going to keep and wear as long jumper a bit disappointing as all my other recent purchases have been fabulous

February 2, 2025
Unprompted review
Rated 1 out of 5 stars

I bought a coat that was one size…

I bought a coat that was one size covering 8 - 18. I should have known better than to purchase something that could possibly fit such a large range of sizes. I’m a 14 but it still ridiculously swamped me. The photos of the model wearing it looked great but did not show the true sizing. Likely it was pinched in at the back but can’t say for sure. Disappointing. Also it was pretty flimsy material.

December 20, 2024
Unprompted review
Rated 5 out of 5 stars

First time purchase from…

First time purchase from kitandkaboodal.com
The whole process was easy. I ordered the Arabella grey seamed jumper, I love it I am a size 12/ 14 and it was just what I was looking for in a over sized jumper

January 23, 2025
Unprompted review
Rated 1 out of 5 stars

Expensive to return!!

Bought three Tatum tops, costing £50.00 with a small Xmas discount. These were down as fitting upto a size 24, so I thought they would be nice and baggy. Wrong!!!! On arrival the material wasn’t nice or soft and it certainly couldn’t fit upto a size 24!!! To add insult to injury it then cost me £10.34 to make sure it was insured enough incase it was lost on return. I have shopped regularly on here at Kit and Kaboodle, but I will not be purchasing again.

December 27, 2024
Rated 5 out of 5 stars

I ordered a lovely jumper ,when it…

I ordered a lovely jumper ,when it arrived there was a mark on the white part I emailed them and whithin an our they messaged me back saying that they could refund me wait for a replacement as they had no more in stock on christmas eve they sent a replacement with a pre paid bag to return the jumper with the mark on .This company are brilliant they deserve a 6 star review .will definelty buy from again

December 24, 2024
Unprompted review
Rated 2 out of 5 stars

Designs good, quality poor.

Designs are good, but fabric very poor quality, lack of pockets, lack of linings where they are needed, and fabrics slightly damaged - loose threads on knits, etc. Disappointed I won't buy here again. (Bought a cord jacket and the cord was so thin you could crease it between your fingers, jacket couldn't hold a shape.)

December 14, 2024
Unprompted review
Rated 1 out of 5 stars

Cheap materials

Cheap materials and most certainly are not one size fits 8 to 20. Photos on the website are completely misleading

December 11, 2024
Unprompted review
Rated 3 out of 5 stars

Disappointed

I bought a blue sally fringe jumper and I loved it so ordered another one in another colour aswell as another style of jumper…when the second one came which was supposed to be identical to the first blue jumper ordered there was huge difference in length so two identical jumpers in different colours totally different lengths I was gutted as I loved the first one…the other jumper I bought was also to short so both jumpers from second order were sent back. The quality is great but if you are tall then the jumpers are short
and as stated identical jumpers in different colours but different lengths.
I did send an email to explain of my disappointment when I ordered the second jumper in different colour and the length was 4 inches shorter but I heard nothing back…not a peep
Shame put I would not order again because of reasons explained

November 28, 2024
Unprompted review

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