Kitchen Economy Reviews 

268
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Delivery and installation quickly arranged, despite being mid December. This meant I had a working cooker for Christmas, very happy with the service

Rated 5 out of 5 stars

Went over to KE, very helpful but not pushy, found exact fridge freezer, great price, asked for it to be delivered, first they said next Tuesday which isn't bad, then said, they could do it later toda... See more

Rated 5 out of 5 stars

Excelling, service from Kitchen Economy. Glad I decided to support the smaller business instead of the big retailers. Easy purchase, quick delivery and faultless service by their fitter, Jason. Wha... See more

Rated 5 out of 5 stars

First time using this company but won’t be our last. We wanted a replacement freestanding cooker but found it very difficult to view cookers anywhere else. They had a good range of cookers in their s... See more

Company details

  1. Kitchen Supply Store

Information provided by various external sources

White goods and appliances from Kitchen Economy. Buy your kitchen appliances online using our website, or visit our shop in Cardiff, South Wales.


Contact info

5.0

Excellent

TrustScore 5 out of 5

268 reviews

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5.0

All reviews

(268)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Super helpful and smooth delivery

I took some time to choose both my new washing machine as well the the supplier.
The price was competitive from Kitchen Economy and they were able to deliver on a suitable day.
I paid for removal and installation as the existing machine was not that easy to access. The fitter who arrived on the day could not have been more helpful. As my new machine had a moulded plug attached which my 22 year old did not the existing hole in the kitchen unit was too small. The fitter had the necessary tools to enlarge the hole allowing the new plug to pass through.
An altogether professional company whom I would deal with again.

October 11, 2023
Rated 5 out of 5 stars

Great shopping experience

2nd Time in buying from this company( 5 mouths)From last time We bought this time a Bloomberg Frost free freezer ( Small unit)
I bought it over the phone and the staff was very helpful in other freezer available on there web site. Delivery was as always fantastic by the two guys.
Very happy customer 10/10😊👍

September 26, 2023
Unprompted review
Rated 5 out of 5 stars

The personal touch

My partner and I bought a tumble dryer from Kitchen Economy and were very, very impressed with the high level of customer service. We found the item we wanted immediately in the store and then it was a straightforward, easy and professional transaction with the offer of help to carry it to our car. This was a wonderfully easy and pleasant experience - the tumble dryer was also very competitively priced - we'll definitely shop here again.

August 24, 2023
Unprompted review
Rated 5 out of 5 stars

Superb service- wouldn't hesitate to use again.

The fridge was delivered as promised they automatically took away the packaging without me even asking them to. Everyone was so helpful from start to finish and nothing seemed to be a bother. Would certainly use again- product was very well and competitively priced.

August 25, 2023
Rated 5 out of 5 stars

Great service

Telephoned the shop for some advice, very helpful.
Delivery guys very friendly, quick and efficient and on time.
Will definitely use again

July 31, 2023
Rated 5 out of 5 stars

Initial damage, but all resolved quickly and efficiently.

After waiting for our original fridge/freezer to be delivered to Kitchen Economy, they advised us that our unit was severely damaged during transit. Although very disappointing, Kitchen Economy did manage to locate an alternative unit (it was a bit of an oddball) and were able to honour the installation date that we initially had.
The delivery team were faultless in their work, and my mum (91) simply just opened the front door, and they did absolutely everything in exchanging the integrated F/F and left the kitchen spotless.
They are a credit to Kitchen Economy.

July 18, 2023
Rated 5 out of 5 stars

Fantastic service

Fantastic service, very personable and professional. I’m writing this on behalf of my elderly Mother who loved the personal touch. The lady at the store called my Mum, had a lovely chat and arranged delivery, found out they knew people in common so that was even better. Delivery drivers excellent, removed old appliance and installed new one, even moved all her furniture back in place for her. They easily overcame the limited parking outside her house. I cannot recommend this company highly enough, and the washing machine purchased is working a treat.

May 29, 2023
Rated 5 out of 5 stars

Excellent Service

Easy ordering online, lots of choice and value for money. Ordered a washing machine and Kitchen Economy were cheaper than anywhere else I tried. Ordered online and was delivered 2 days later. Great service.

April 17, 2023

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