KitchenTime.se Reviews 41,978

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

Ordered a plastic box and got a plastic box. Hats off to kitchen time for not messing that up. Feel they could calm down with the emails around that transaction though. I mean - it was just a box…. Ho... See more

Company replied

Rated 4 out of 5 stars

Four stars because frying pan has some scarce on side And there is a sharp nail on handle. But It is still usable, that is why I did not give five stars. I like the frying pan I got 32 CM on sale. But... See more

Company replied

Rated 5 out of 5 stars

I ordered Peugot Madras 16cm Pepper & Salt grinders from Kitchentime. Unfortunately, there was a significant delay and after 6 weeks i contacted customer service. They looked at the case and agreed to... See more

Rated 4 out of 5 stars

Product was perfectly fine and as advertised. Communications around the purchase was fine except for the transport it self which wasn't very proactive in terms of status updates. I used budbee but ha... See more

Company details

  1. Kitchen Supply Store
  2. Furniture Store
  3. Grill Store
  4. Interior Designer

Written by the company

KitchenTime är en köksredskapsbutik på nätet där du hittar allt för ditt kök till riktigt bra priser. Vi vill erbjuda dig fantastiska produkter som gör att du både lyckas och trivs i köket. Oavsett om du är amatör eller proffs finns något för dig, och vi hjälper dig gärna att hitta exakt vad du söker.

KitchenTime

Written by the company

30 Dagars Öppet Köp
Genom vår lättnavigerade sida beställer Du enkelt inredning med leverans direkt hem till Dig. Alltid med 30 dagars öppet köp.
Tryggt & Enkelt Att Handla
Vi erbjuder många och säkra betallösningar, och är lätta att få tag i!
Trevlig Kundservice
Vi utlovar alltid kort svarstid samt ett trevligt och personligt bemötande!

Leveransinformation

Fri Frakt

På KitchenTime erbjuder vi dig att handla fraktfritt på beställningar över 495 kr.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

42K reviews

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Rated 3 out of 5 stars

Delivery times or out of stock articles…

Delivery times or out of stock articles should be notified in advance purchases.

April 17, 2026
KitchenTime.se logo

Reply from KitchenTime.se

Dear Customer, thank you for your feedback.

We always strive to be as transparent as possible regarding delivery times and therefore provide an estimated delivery time in the checkout and order confirmation. We apologize if this was not clear in your case. We will take your feedback into consideration to improve our communication.

Wishing you a lovely day!

Best regards,
Tindra
KitchenTime

Rated 1 out of 5 stars

after they sent me a false product

after they sent me a false product, i spent few days chatting with them, and afterwards i was refunded but not even whole amount, even tho it was completely their misstake and they admited false advertising which they corrected afterwards.

Feels like i helped them to improve, on the my own cost of both time and money. TERRIBLE CUSTOMER CARE, THEY ONLY PRETEND TO CARE!

If you see "Ebba" in signature of your mail, please ask for any other representative. Ebba lied to me and gave false informations as a kitchen time representative.

March 20, 2026
Unprompted review
KitchenTime.se logo

Reply from KitchenTime.se

Dear Customer, Thank you for your feedback.

We’re very sorry to hear about your experience and understand your frustration. We can see that your case has now been resolved via email, and we’re glad that we were able to reach a resolution that felt okay for you.

If you have any further questions or need any additional assistance, you are always welcome to contact us again at info@nordicnest.com. For us, it is most important that you feel satisfied with both our service and your shopping experience.

Wishing you a lovely day!

Best Regards,
Carla
KitchenTime

Rated 4 out of 5 stars

Good

Very happy with the products and delivery time!

September 30, 2025
Rated 2 out of 5 stars

Poor return policy …

The return policy is not at the same level as other companies selling the same products. It much more difficult to make a return than with other companies and that will affect future purchases.

November 27, 2025
KitchenTime.se logo

Reply from KitchenTime.se

Hej, stort tack för ditt omdöme. Vi ber verkligen om ursäkt att vi denna gång inte lyckats leva upp till förväntningarna gällande din köpupplevelse. Vi är väldigt tacksamma för din feedback och kommer med hjälp av att fortsätta att sträva för att ge den bästa upplevelsen som vi kan ge. Önskar dig en fortsatt fin dag! Vänliga hälsningar, Jannica Kitchentime

Rated 3 out of 5 stars

Long delivery time but Securitas…

Long delivery time but Securitas experience and quality products

October 20, 2025
KitchenTime.se logo

Reply from KitchenTime.se

Hello, thank you very much for your review. 

We are sorry that we did not manage to meet your expectations regarding the delivery time for your order.

We hope that, despite the slightly longer delivery time, you are satisfied with your goods, and we warmly welcome you back to us as we hope to earn your trust to give you an even better shopping experience in the future.

We wish you a wonderful day! 

Kind regards, 
Jannica
Kitchentime

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