Ordered a plastic box and got a plastic box. Hats off to kitchen time for not messing that up. Feel they could calm down with the emails around that transaction though. I mean - it was just a box…. Ho... See more
Company replied
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See what reviewers are saying
Four stars because frying pan has some scarce on side And there is a sharp nail on handle. But It is still usable, that is why I did not give five stars. I like the frying pan I got 32 CM on sale. But... See more
Company replied
I ordered Peugot Madras 16cm Pepper & Salt grinders from Kitchentime. Unfortunately, there was a significant delay and after 6 weeks i contacted customer service. They looked at the case and agreed to... See more
Product was perfectly fine and as advertised. Communications around the purchase was fine except for the transport it self which wasn't very proactive in terms of status updates. I used budbee but ha... See more
Company details
Written by the company
KitchenTime är en köksredskapsbutik på nätet där du hittar allt för ditt kök till riktigt bra priser. Vi vill erbjuda dig fantastiska produkter som gör att du både lyckas och trivs i köket. Oavsett om du är amatör eller proffs finns något för dig, och vi hjälper dig gärna att hitta exakt vad du söker.
KitchenTime
Written by the company
- 30 Dagars Öppet Köp
- Genom vår lättnavigerade sida beställer Du enkelt inredning med leverans direkt hem till Dig. Alltid med 30 dagars öppet köp.
- Tryggt & Enkelt Att Handla
- Vi erbjuder många och säkra betallösningar, och är lätta att få tag i!
- Trevlig Kundservice
- Vi utlovar alltid kort svarstid samt ett trevligt och personligt bemötande!
Leveransinformation
Fri Frakt
På KitchenTime erbjuder vi dig att handla fraktfritt på beställningar över 495 kr.
Contact info
Stämpelvägen 3, 394 70, Kalmar, Sweden
- +46480319010
- info@kitchentime.se
- www.kitchentime.se
4.5
Excellent
42K reviews
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Received faster than time frame and…
Received faster than time frame and items arrived safely. Bought a Le Creuset Marmite pot which item is in stock on 13th Feb received it on 21st Feb to GB. Cast Iron cooking beautifully and fast.
February 21, 2025
Unprompted review
About Bosch ProPower MFW68660 meat…
About Bosch ProPower MFW68660 meat grinder 2200W -
Cheap material... It's not steel, but it looks like aluminium. :-(
I'm not happy about it
Sending it back is a headache
Waited for item 21 days
Not recommended
February 3, 2025
Unprompted review
Quick replacement
During delivery, one of the items broke and they were very quick to send a replacement. Recommend
January 14, 2025
May use AI-assist with repliesRead more
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Very bad experience
Very bad experience!
This is the second time that I ordered something from kitchentime and it took forever ti receive it! And no communication so ever that when do I receive my purchase!
I shouldn’t do the same mistake and buy from this website again!
January 19, 2025
Unprompted review
Reply from KitchenTime.se
Hi, thank you for your feedback.
We deeply regret that your experience with us did not meet your expectations. We understand how frustrating it must be to face delays and lack of communication regarding the delivery of your order. We sincerely apologize for the inconvenience this has caused. Timely deliveries and clear communication are very important to us, and we are sorry that we fell short in this instance.
I can see that you haven’t linked your order number to your review. Please feel free to provide us with this information or reach out to our customer service team directly so that we can assist you further. You can contact us Monday to Friday by phone or via email at info@kitchentime.se.
Thank you again for sharing your feedback.
Best regards,
Filippa
Kitchentime
Fast delivery
It was delivered way faster than it said on the website and the product is in a good condition.
December 16, 2024
After ordering and a promise of 2 weeks…
After ordering and a promise of 2 weeks delivery then became 4 weeks so cancelled
December 22, 2024
Unprompted review
Stay clear of this company
Stay clear of this company. Unable to return without paying a large return fee to Sweden. Customer service is very poor. They come across great but left very disappointed.
November 28, 2024
Unprompted review
European Plugs!
The Website has all the look of being a UK based website. They sell a wide range of good quality Brands! Yet their website FAILS TO MENTION the Electrical Items have EUROPEAN PLUGS!!!! My partner and I have been trying to arranging a return of the items we bought. Have emailed them 4 times and called them twice! Yet NOTHING is being done to get these items collected/returned! So beware!!! If you want to have items with UK PLUGS do NOT buy from KITCHENTIME!!!
November 15, 2024
Unprompted review
Very disappointed poor communication
Very disappointed poor communication
November 14, 2024
Unprompted review
Reply from KitchenTime.se
Hello, thank you very much for your review.
We sincerely apologize that this time we have not been able to live up to the expectations regarding your shopping experience. This is of course our number one priority that you as a customer feel satisfied and we would like to make sure that we have done everything we could for you in this situation.
I can see that you have not linked your order number to your review, you can feel free to get back to us with this or you can contact our customer service if there is anything more we can do to improve your shopping experience with us this time. You can reach us Mon-Fri by phone or by email at info@kitchentime.se
Wishing you a great day!
Kind regards,
Kitchentime
Good products, nice prices, but slow support
I received a broken pan in my order. I reported it two weeks ago and haven't received any response. I later contacted support via chat but still haven't heard back. Update:
I got contacted by support and I got a refund.
Otherwise service and delivery was good.
October 14, 2024
Reply from KitchenTime.se
Dear customer, thank you for your feedback.
We apologize that it took us longer to help you with your complaint, but we are glad that you have been helped.
We are happy to hear that you are satisfied with your service and the delivery.
I wish you a great day!
Kind regards,
Kitchentime
Very bad support experience
• Very poor support team.
• Slow response times.
• No proactivity or willingness to help.
• 30-minute wait time in live chat.
November 1, 2024
Unprompted review
Reply from KitchenTime.se
Dear customer, thank you for your feedback.
We sincerely apologize that this time we did not manage to live up to the expectations regarding your shopping experience.
This is of course our main priority that you as a customer feel satisfied and we would like to make sure that we have done everything we could for you in this situation.
I can see that you have not linked your order number to your review, please feel free to get back to us with this or you can get in touch with our customer service if there is anything more we can do to improve your shopping experience with us this time.
You can reach us Mon-Fri by phone or by email at info@kitchentime.se.
Have a nice day!
Best regards,
Kitchentime
Fast delivery great item!
September 26, 2024
Fraud company eat your money
I requested a return on Mar 22. The package was shown delivered on 5th April. But I haven't receive any refund yet. It has been a month. No Customer service, only an email address and no reponse at all. If they don't take care of returns, then do not offer the option!!! Now I lose money and don't have any products kept.
March 22, 2024
Unprompted review
Reply from KitchenTime.se
Hello, thank you very much for your review.
I understand that you are disappointed and of course you should get help with this. Since we do not have access to orders placed before the change of ownership on April 3rd, I need to ask you to send an email to kundservice@bergendahlhome.com.
We are grateful for your honest review and hope to be trusted to provide you with a better experience in the future!
Wishing you a continued nice day!
Sincerely,
Veronica
Kitchen time
Avoid
Avoid. Did not deliver the package, lied about sending it. Buy your stuff somewhere else.
February 19, 2024
Unprompted review
Low prices but delayed orders
They have great prices! BUT! I ordered multiple times and experienced some issues.
First time, small inconvenience with the delivery taking longer than expected, even though I chose the express option. Same issue for the 2nd time, but I also has speedy deliveries.
Another time, I didn't get any confirmation of my order for three weeks. Then I got an email in response to the ticket I opened, saying that half of my order was discontinued and won't be shipped at all. The refund arrived quickly, but I am disappointed and no compensation either.
Some plates arrived broken one time. They answered in a day and are shipping a new set without problems, but the delivery again is taking long.
They have great prices, but not the most consistent services.
February 12, 2024
Unprompted review
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