Kiwi Car Parts Reviews 

341
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 87 reviews, reviewers overwhelmingly had a great experience with this company. Shoppers consistently highlight the impressively fast delivery and prompt shipping times, ensuring replacement orders arrive right when they are needed. People also emphasize the great value and affordable pricing, noting that the components fit their vehicles perfectly without any issues. Additionally, everyday buyers appreciate the helpful communication and reliable support provided throughout the entire purchasing experience. Some reviewers were genuinely not happy with occasionally receiving incorrect, wrong-sized, or physically damaged merchandise. A few consumers also reported occasional communication delays, poor product quality, or components breaking during the installation phase.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting that items arrive fast, fit perfectly, and... See more

Delivery service

Customers had overwhelmingly positive experiences with the delivery service. Reviewers frequently highlight... See more

Service

Users describe positive interactions with service, highlighting fast delivery and helpful communication.... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the genuine OEM... See more

Price

Reviewers highlight positive aspects of price, expressing great satisfaction with affordable costs and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently purchased a master window switch unit, and licence plate LED lights for my 09 VW Golf GTI. Both parts fit perfectly, and the price was cheaper than I’d expected for a euro. Arrived quic... See more

Rated 5 out of 5 stars

I’ve used Kiwi Car Parts many times and every experience has been outstanding. Their service is consistently excellent, with fast delivery, quick response times, and high-quality genuine parts every t... See more


Company details

  1. Auto Parts Store
  2. Car Accessories Store
  3. Car Equipment Accessories Store

Written by the company

KIWI CAR PARTS (KCP EURO) - is 100% NZ owned independent online car parts retailer of quality new aftermarket and genuine Parts for German vehicles. We supply and keep our customers satisfied with best value spare service parts and performance upgrades for Volkswagen, Audi, Skoda, Porsche and BMW. Euro Auto Parts New Zealand.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

341 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.4

All reviews

(341)

86 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

VW mirror

I was really impressed by how easy this transaction was. And how affordable my part was . My questions were quickly answered, the part was here within days and I was able to install it very easily.
Thank you so much. I will definitely be using again.

August 19, 2025
Rated 1 out of 5 stars

These guys are Muppets

These guys are Muppets! Their car radio are such poor quality, ive had two from them now and first was faulty from new, what a mission gettingvthrm to reply to emails and replace. Thr second 1 year old is fried too.
Steering clear of this company!

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

Fast delivery

Next day inter-island delivery. Really helpful when you are in a rush to get the part in order to drive again!

July 21, 2025
Rated 1 out of 5 stars

Incorrect product was supplied or ripped off. No contact

Incorrect product was supplied - whether they shipped the wrong part or ripped me off I'm not sure. I paid $140 for something, and what they shipped is US$35. Don't reply to emails, don't reply to their contact form, can't ring them. Really disappointed that I have had to leave a poor review to get their attention.

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

Easy and quick

Easy and quick - I knew what I wanted as I had bought it before and it was so simple, arrived in good time.

June 23, 2025
Rated 5 out of 5 stars

Warranty claim made easy.

Was a warranty claim and Alex made the whole process effortless, from the Communication to the return label. Thank you Kiwi Car Parts. You're still my number one Euro car parts dealer.

June 24, 2025
Rated 5 out of 5 stars

Happy to recommend

2nd time in the past month I've ordered from Kiwi Car Parts, both times I've been very impressed. Deliveries both arrived 2 days after ordering. Quality of items are even better than expected. Would happily recommend Kiwi Car Parts to anyone.

June 22, 2025

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