Slow on comms but good product, good pricing. I appreciated them calling and updating me on order.
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KIWI CAR PARTS (KCP EURO) - is 100% NZ owned independent online car parts retailer of quality new aftermarket and genuine Parts for German vehicles. We supply and keep our customers satisfied with best value spare service parts and performance upgrades for Volkswagen, Audi, Skoda, Porsche and BMW. Euro Auto Parts New Zealand.
Contact info
New Zealand
- sales@kiwicarparts.co.nz
- kiwicarparts.co.nz
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An after market left indicator Toyota Aqua hybrid
I bought an after market left indicator for my Toyota Aqua car, the product came first within two days and was exactly the right fit and was easy to replace after watching few clips on Google.
Good, but not up to their usual high standards
Order was not packaged adequately. Spark plugs had come out of their boxes and were rattling around against each other in the bag they were in.
Also, no complimentary sweets as per previous orders ☹️
Amazing service ordered heaps from you…
Amazing service ordered heaps from you guys and always delivered leaving me with a smile😃
I message and no one replies I have…
I message and no one replies I have been waiting for my parts wich I still haven't gotten

Reply from Kiwi Car Parts
The part was the correct one
The part was the correct one. Delivered quickly and of good quality.. thanks
Exactly what was needed
Exactly what was needed fast delivery and great website to navigate.
Good company
Good company. Faulty fuel pump, but the company replaced on faith (sent lots of evidence of voltage readings) and sent out a new one (car in the garage) while the other was being sent back. Thanks guys, really appreciate the help :) and support with all of this.
Intuitive to search and easy to order
Excellent service. I've ordered several car parts now, and all have been delivered promptly - exactly as specified. Recommend Kiwi Car Parts, and will be purchasing from them again.
No reply from sales
No reply from sales. I asked how long it would take for my package to arrive. Still no reply.
Fast efficient service and good price.
Initially had a problem with an…
Initially had a problem with an incorrect part,
But the issue was sorted promptly and professionally, thanks guys
My driver wing mirror arrived to…
My driver wing mirror arrived to Brisbane in perfect condition, was kept up to date with communication & tracking. Great all round experience.
Great price on item
Great price on item. Quick delivery of item.
I would definitely use Kiwi Car Parts again.
Very happy experience
Very happy experience , refunded my wrong order before I had even returned it. A little slow to comunicate at first trying to sort out my new order etc . Happy outcome, thank you kiwicaroarts
Delivered fast description was on point…
Delivered fast description was on point and no hassle service definitely use them again
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