Kiwi Car Parts Reviews 

341
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 87 reviews, reviewers overwhelmingly had a great experience with this company. Shoppers consistently highlight the impressively fast delivery and prompt shipping times, ensuring replacement orders arrive right when they are needed. People also emphasize the great value and affordable pricing, noting that the components fit their vehicles perfectly without any issues. Additionally, everyday buyers appreciate the helpful communication and reliable support provided throughout the entire purchasing experience. Some reviewers were genuinely not happy with occasionally receiving incorrect, wrong-sized, or physically damaged merchandise. A few consumers also reported occasional communication delays, poor product quality, or components breaking during the installation phase.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting that items arrive fast, fit perfectly, and... See more

Delivery service

Customers had overwhelmingly positive experiences with the delivery service. Reviewers frequently highlight... See more

Service

Users describe positive interactions with service, highlighting fast delivery and helpful communication.... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the genuine OEM... See more

Price

Reviewers highlight positive aspects of price, expressing great satisfaction with affordable costs and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently purchased a master window switch unit, and licence plate LED lights for my 09 VW Golf GTI. Both parts fit perfectly, and the price was cheaper than I’d expected for a euro. Arrived quic... See more

Rated 5 out of 5 stars

I’ve used Kiwi Car Parts many times and every experience has been outstanding. Their service is consistently excellent, with fast delivery, quick response times, and high-quality genuine parts every t... See more


Company details

  1. Auto Parts Store
  2. Car Accessories Store
  3. Car Equipment Accessories Store

Written by the company

KIWI CAR PARTS (KCP EURO) - is 100% NZ owned independent online car parts retailer of quality new aftermarket and genuine Parts for German vehicles. We supply and keep our customers satisfied with best value spare service parts and performance upgrades for Volkswagen, Audi, Skoda, Porsche and BMW. Euro Auto Parts New Zealand.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

341 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(341)

86 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I message and no one replies I have…

I message and no one replies I have been waiting for my parts wich I still haven't gotten

February 23, 2025
Kiwi Car Parts logo

Reply from Kiwi Car Parts

Hi Chantel,

We sincerely apologize for the issue with your first order. It appears to have been lost, but I’m glad to see that the replacement parcel was delivered the next day.

Regarding your recent order and email, I’ve followed up with our warehouse team, and I’m happy to confirm that your order has been dispatched. It should be delivered tomorrow - https://www.nzpost.co.nz/tools/tracking?trackid=00794210379865439380
Looks my reply to your email can’t be delivered through.

Kind regards,
Alex
Kiwi Car Parts

Rated 5 out of 5 stars

Good company

Good company. Faulty fuel pump, but the company replaced on faith (sent lots of evidence of voltage readings) and sent out a new one (car in the garage) while the other was being sent back. Thanks guys, really appreciate the help :) and support with all of this.

February 18, 2025
Rated 5 out of 5 stars

Very happy experience

Very happy experience , refunded my wrong order before I had even returned it. A little slow to comunicate at first trying to sort out my new order etc . Happy outcome, thank you kiwicaroarts

January 22, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look