Kjellbergcarpet1 Reviews 

154
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Hans, our installer, was fantastic. He was not only very gracious, he worked very hard to meet our vision of how we wanted it to look. He was a professional all around.

Rated 5 out of 5 stars

We had ZERO setbacks or problems with our order and installation of carpeting. The carpeting we chose turned out to look so much better than we anticipated. We have shopped around at at least 6 other... See more

Company replied

Rated 5 out of 5 stars

Just wanted to drop a note letting you know how much we appreciate all the help from Caty, she really went the extra mile on helping us pick out carpet, flooring and even paint colors. She gave us fe... See more

Company replied

Rated 5 out of 5 stars

Three times we have purchased carpet from Kjellberg Buffalo. All three experiences were wonderful. Even one time, when there was a mistake, it was fixed right away without issue. These people are kind... See more

Company replied

Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

154 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(154)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Teresa who we worked with was awesome to work with. She helped us understand the Pros and cons of all the variety of flooring options and brands. She encouraged us to take the samples home and that was great because they look completely different at home. The installers were nice and did a great job. The financing process was easy too. I will most definitely be working with them again.

November 19, 2017
Unprompted review
Kjellbergcarpet1 logo

Reply from Kjellbergcarpet1

Hello, Holly. At Carpet One we always aim to give the best experience possible and are so glad that Teresa and the rest of our team was able to give you that. We appreciate your kind words and can't wait to work with you again!

Rated 5 out of 5 stars

The installers were careful and quiet

The installers were careful and quiet, and did very nice work with a good attention to detail.

November 10, 2017
Unprompted review
Kjellbergcarpet1 logo

Reply from Kjellbergcarpet1

Thank you for sharing your experience with us, Erin. We hope you love your new flooring and please don’t hesitate to let us know if you need anything else!

Rated 5 out of 5 stars

I can highly recommend this company

I can highly recommend this company, it was a great experience doing business with Kjellberg Carpet from start to finish.

November 3, 2017
Unprompted review
Kjellbergcarpet1 logo

Reply from Kjellbergcarpet1

We're so happy that you had a wonderful experience with us, Carmen. We appreciate the recommendation and if you need anything else please feel free to let us know!

Rated 5 out of 5 stars

Excellent

Excellent, excellent, excellent! Professional, and flexible. Looking forward to doing business with them again.

October 27, 2017
Unprompted review
Kjellbergcarpet1 logo

Reply from Kjellbergcarpet1

We're so happy that you had such a wonderful experience with us, Dan. Please don’t hesitate to let us know if you need anything else!

Rated 5 out of 5 stars

Very helpful and trustworthy

Very helpful and trustworthy! Thanks Bret for everything! Love it!

September 5, 2017
Unprompted review
Kjellbergcarpet1 logo

Reply from Kjellbergcarpet1

Thank you for the kind words and review, Brad & Dinah. We hope you love your new flooring for years to come!

Rated 5 out of 5 stars

Highly recommend

Easy to deal with and their installer was friendly and did a great job. Would recommend and use again in the future! Checked with Home Depot before on their free install, nothing free about it. Poor quality carpet for premium carpet price. Not to mention their 5-7 week timeline unless you get even cheaper carpet and pay an even higher price for their reasonable time frame. Save the trip and go straight to Kjellbergs. Better price, better carpet, and great service.

September 1, 2017
Unprompted review
Kjellbergcarpet1 logo

Reply from Kjellbergcarpet1

We're thrilled to hear you say that, Heather & Charlie. We always aim to give the best experience possible to our customers and are thrilled to hear that you experienced that. Thank you for trusting us with you flooring needs and please don't hesitate to let us know if you need anything else!

Rated 5 out of 5 stars

I would recommend Kjellberg Carpet On …

I would recommend Kjellberg Carpet On Floor and Home for any flooring needs. They do not hard sell but inform you of style and cost and then let you roam around the store to browse. There are no hidden costs which makes it easy to budget. Our installer, Brian, did an excellent job. We love our new carpet.

August 23, 2017
Unprompted review
Kjellbergcarpet1 logo

Reply from Kjellbergcarpet1

Thank you so much for taking the time to leave a great review, Shelly. We always want our customers to feel valued, so we're thrilled to hear you're pleased with your recent experience. Please don't hesitate to let us know if you need anything else!

Rated 4 out of 5 stars

The whole experience was very good

The whole experience was very good. We are quite happy with the quality of the carpet and the installers we're awesome.

August 22, 2017
Unprompted review
Kjellbergcarpet1 logo

Reply from Kjellbergcarpet1

Thank you for your kind words and review, Clay. We are so happy to hear you enjoyed working with our team. Please don't hesitate to let us know if you need anything else!

Rated 5 out of 5 stars

Great job!!!!!

Great job, all my woodwork was white enamel, after carpet was installed, not a mark on it. Fantastic job!!!! Install crew, very polite and clean. Definitely use this company for all my flooring needs.
Thanks again for a job well done!!!

August 17, 2017
Unprompted review
Kjellbergcarpet1 logo

Reply from Kjellbergcarpet1

Thanks for the positive review, Teresa & Mike! We're so glad you're very pleased with the service and installation we provided. We always aim for a top notch experience. Enjoy your new flooring, and we look forward to working with you again in the future!

Rated 5 out of 5 stars

Great experience

From start to finish I had a fantastic experience with everyone here, sales, support, and installers were outstanding. When I am ready to have more floors replaced, I will only need to make one call- to them.

August 17, 2017
Unprompted review
Kjellbergcarpet1 logo

Reply from Kjellbergcarpet1

Thank you so much for taking the time to share this review, Jacob. We're glad to hear that working with our team made your experience so great! We hope you enjoy your new floor!

Rated 5 out of 5 stars

We had ZERO setbacks or problems with …

We had ZERO setbacks or problems with our order and installation of carpeting. The carpeting we chose turned out to look so much better than we anticipated. We have shopped around at at least 6 other stores including both "big box" and family owned flooring stores and came back to kjellbergs because of the great service, quality and pricing. We've used Kjellbers twice in the past three years, and plan on using them to complete the flooring in our home within the next few years. ABSOLUTEY 5 STARS!!

August 14, 2017
Unprompted review
Kjellbergcarpet1 logo

Reply from Kjellbergcarpet1

Hi Tom & Lynn, thank you for leaving us this positive review. It's always great to hear from our customers and we're happy that you're impressed with the final result. We can't wait to work you again soon!

Rated 5 out of 5 stars

We really enjoyed working with Jason

We really enjoyed working with Jason. His installation crew was very professional and left the house spotless. We love our new carpeting and would recommend Kjellberg Carpet One to all our friends.

June 7, 2017
Unprompted review
Kjellbergcarpet1 logo

Reply from Kjellbergcarpet1

Bernadette & Phil, thanks for the great recommendation. We're so glad to hear about your experience working with Jason and our installation crew! Please keep us in mind for future projects.

Rated 5 out of 5 stars

Great people, great products!

Three times we have purchased carpet from Kjellberg Buffalo. All three experiences were wonderful. Even one time, when there was a mistake, it was fixed right away without issue. These people are kind, courteous and considerate! Support local business. Highly recommended.

February 14, 2017
Unprompted review
Kjellbergcarpet1 logo

Reply from Kjellbergcarpet1

Allen and Belynda, thanks for taking the time to write this review. We are very happy to hear that you've had such great experiences with us. Please let us know if you need anything in the future!

Rated 5 out of 5 stars

Highly recommended!

Great service and very helpful!

February 10, 2017
Unprompted review
Kjellbergcarpet1 logo

Reply from Kjellbergcarpet1

Lynn and Jeff, thanks so much for the great review! We're glad you enjoyed your experience with us.

Rated 5 out of 5 stars

Fritz Cabin

I have not seen the finished product yet (only pictures) but the flooring done at my cabin...bathrooms, enteryway, and kitchen look fantastic! Excited to get back up there. Very easy to work with and timely!! All high marks for Kjellberg Carpet One!!

February 10, 2017
Unprompted review
Kjellbergcarpet1 logo

Reply from Kjellbergcarpet1

Thanks so much, Jim! We're so glad to hear that you're happy with the turnout. We can't wait for you to see your new floors in person!

Rated 5 out of 5 stars

Timely, reliable, and trustworthy

We worked with Caty to find the perfect floor for our kitchen. We'd checked around had estimates from other companies, but we decided to give Carpet One in Buffalo a try. Caty was the first smiling face we saw when we walked in. She listened carefully to what we wanted as far as style, durability, and budget. Within 1 hour, she had her measuring man to our home, and made a house call within one day to share options and offer her opinion. We liked most that Caty was timely, honest, and really cared about what we wanted for our kitchen.

February 7, 2017
Unprompted review
Kjellbergcarpet1 logo

Reply from Kjellbergcarpet1

Hi McKenzie, thank you for your kind words. We are so excited to hear that Caty was able to make your experience with us so excellent. Thank you for trusting us with your flooring needs!

Rated 5 out of 5 stars

Great Customer Service

I had some trouble at first with the estimate, but they went above and beyond to make things right. Very happy with their customer service and my new carpet. Once ordered, the carpet came in quickly and was installed promptly after!! I highly recommend Kjellberg's in Buffalo, MN! :)

February 7, 2017
Unprompted review
Kjellbergcarpet1 logo

Reply from Kjellbergcarpet1

Thanks so much for taking the time to leave us a review. We're so happy to hear that you had a good experience with our team. Please let us know if there's anything else we can do for you!

Rated 5 out of 5 stars

Great experience

Kjellberg's Carpet One was referred to me by a friend when I was looking for someone to assist with new kitchen and dining room flooring. I was in the middle of a huge mess with another contractor when I first contacted Kjellberg's. Caty was the one who took my call and from the very beginning, I knew I was finally with someone I could trust. I explained to Caty my situation with the contractors and why I needed new flooring. I also explained that I was a single mom of five kids, working full time as a teacher, and have very little time (or trust) at that point. Caty worked with me and had me send her photos of the areas that needed new flooring, She then came out to my house with samples she thought would work well in that space. She was easy to work with and easy to communicate with. I now have new flooring in my kitchen, dining room, family room, stairs and entryway and it looks great! I would definitely use Kjellberg's and Caty again without hesitation.

February 6, 2017
Unprompted review
Kjellbergcarpet1 logo

Reply from Kjellbergcarpet1

Hi Jodi, we're so happy to hear you enjoyed your experience with us and that you're loving your new flooring. Thank you so much for the compliments to Caty and the rest of our team and for trusting us with your flooring needs. We look forward to working with you again in the future!

Rated 5 out of 5 stars

Excellent

I will recommend to family and friends. Had a good experience with sales people and installer.

February 3, 2017
Unprompted review
Kjellbergcarpet1 logo

Reply from Kjellbergcarpet1

Hi Frank and Lori, thanks so much for trusting us with all of your flooring needs! Thanks a lot for taking the time to share your experience with us.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look