When my relative died intestate there were very many problems involved in sorting out the estate. The solicitor I was assigned by KJ Smith Solicitors, Rachelle Moore, could not have been more knowled... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
K J Smith Solicitors are specialist family and divorce solicitors who can provide you with support and guidance for issues involving; Divorce and Family Law, Wills, Trusts and Probate, Powers of Attorney and Deputyship Applications. We provide expert advice within an ecosystem of care. Divorce can be stressful and we are here to make things easier, we specialise in family breakdown and bereavement. Through understanding and prompt action, our family solicitors aim to provide practical solutions to help you resolve any family matters as quickly and as amicably as possible.
United Kingdom
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lovely ladies to talk to at such a difficult time. Very friendly and supportive I felt that they really listened and tailored the meeting to my needs. Seema, Midha and Mahria made me feel comfortable and at ease discussing difficult subjects and I can’t recommend them enough for the advice they gave in a way that was understandable. They summarised everything in a way that helped clarify a confusing and emotional time and I cannot thank them enough for the calm and considerate way they conducted themselves. Thank you so much ladies

Reply from K J Smith Solicitors
I approached KJ Smith Solicitors last September as I had to proceed with a divorce. I met with Seema in Beaconsfield office who held my hand through the whole process. The divorce was tough and frustrating and Seema saw me at my lowest but still managed to keep me going. I was given professional advice from the very beginning including a breakdown of all costs at each stage. The later part of the divorce was dealt with by Harpreet who took a slightly stronger hand (due to ex-husbands behaviour) and finalised the divorce. Again Harpreet had to deal with me in tears on several occasions but kept me positive. Overall would be happy to recommend this company.

Reply from K J Smith Solicitors
I consulted K J Smith, Solicitors to make a new Will and arrange a Lasting Power of Attorney.
I was seen by Elizabeth Head and her
assistant, Saira Syed.
This was a very emotional time for me and the professionalism and care shown to me at all times was excellent.
I cannot rate them more highly.
Sonia Boyles

Reply from K J Smith Solicitors
I contacted K J Smith solicitors, Southampton. For an issue that I was presented with. Hannah mainly dealt with assisting me as well as Robyn at times. The information, documents they drew up for me and assistance they gave me was invaluable. Both were polite and very helpful and only an email or call away if I needed anything or had any questions.

Reply from K J Smith Solicitors
Rachelle explained each part of the process clearly and answered every question I had which really put me at ease. I have recommended her to my friends because she was so helpful and professional and I'm pleased to have the opportunity to share my positive experience and provide feedback.

Reply from K J Smith Solicitors
I want to thank Lydia who has helped me so much during this time. Lydia has helped me ways to go forward on how the situation I’m currently in regarding my children. She’s been a great help and I recommend her massively.

Reply from K J Smith Solicitors
Would like to thank Eleanor for her professional and emotional support to finally get my divorce over the line after 4yrs. She was able to move things forward while maintaining the amicable relationship with my Ex that I wanted and facilitated the agreement of a consent order that had stalled our progress. The administration was straightforward and support of Emily and other members of the team was excellent. Would highly recommend to others needing this service.

Reply from K J Smith Solicitors
Johanna Jones mastered the balance of professionalism while at the same time ensuring the experience felt personal and caring.

Reply from K J Smith Solicitors
On initial telephone contact, the service was polite and assigned to a solicitor and and appointment made. After that, at the appointment, I was warmly received and the whole process was swift and very polite.

Reply from K J Smith Solicitors
I cannot recommend Liz Head and Saira Syed from K J Smith Solicitors enough. Liz has been absolutely amazing throughout the entire probate process for my late father. She has been incredibly supportive, thorough, and always available to offer guidance during what has been a very difficult time for our family. Saira, a trainee solicitor, has also been wonderful and attentive in her assistance. Their professionalism, compassion, and attention to detail have made all the difference. If you're looking for a legal team that truly cares, this is the firm to trust.

Reply from K J Smith Solicitors
Liz Head took all our requirements and explained all the alternatives and advised us on the best options. This was all carried out in a very pleasant efficient manner

Reply from K J Smith Solicitors
Extremely pleased with the service offered by KJ Smith, and in particular Harpreet. Having dealt with Harpreet and her team over the past 2 years, I can only praise the service and professionalism through a prolonged divorce. I felt I was listened to and given first class advice with the correct outcome. I cannot praise enough given the other side's slow and poor responses, it would have been easy to stoop to the low level but never once did any standards slip. Cannot thank and recommend further.

Reply from K J Smith Solicitors
My request for work in dealing with my late father's estate was complex. Elizabeth Head of K.J.Smith Solicitors was thorough, informative and efficient in carrying out my needs. I will use her services again if and when necessary.

Reply from K J Smith Solicitors
I can highly recommend Harpreet Phal who works with this company. I had a very good experience with Harpreet sorting out a slightly unusual case.
Her attention to detail and diligence to the case meant all bases were fully covered which boded very well for us in court.
Highly recommend Harpreet.
I would add that the 5 star is purely for the work that Harpreet put in. I found the company itself aggressive in its charging policy and rather expensive especially in comparison to the other solicitor that was dealing with conveyancing.

Reply from K J Smith Solicitors
I enquired over the telephone about a meeting to review our existing Wills and set up a property Will Trust. The email reply from the trainee just outlined their standard Wills service missing the points I had made. ‘Perhaps I didn’t explain myself ?’ so I put everything clearly in writing. No reply, just an ‘out of office’. Chased up again 2 weeks later but again, no reply, just another ‘out of office’. Not even a ‘Sorry’, ‘We’re too busy’ or ‘Just stop annoying us’ ! Truly pathetic service by so called ‘Legal Professionals’ ! Don’t waste your time, plenty of other solicitors out there !

Reply from K J Smith Solicitors
I knew I was about to embark on a very long journey to end a 30 year marriage, however after my first meeting with Robyn she provided me with clear information and guidance and I knew I was in safe hands with someone who was professional and experienced.
Robyn always provided excellent communications and explained each step clearly and concisely.
I never felt pressured at any point to make quick decisions and was able to express my thoughts and concerns and always received excellent support and advice. I have to also thank Lydia Anson who also gave an excellent service and together they are an amazing team, one I would highly recommend.
My journey is nearly over and I cannot thank Robyn and Lydia enough for everything they have done, my confidence has grown and I know not having them with me on this journey could have looked very different.
Thank you both so much from myself and my boys, we finally got there and we came out stronger thanks to you both. I would not hesitate in recommending Robyn and Lydia, you will not be disappointed.

Reply from K J Smith Solicitors
Eleanor Tanner managed my divorce case. She was attentive, pragmatic, kept things moving when there was a delay. I'd recommend Eleanor to anyone with similar matters.

Reply from K J Smith Solicitors
I was informed by KJ Smith from the start that due to a short marriage and no children, that my divorce should be a clean break and I owed my ex nothing. When the other side offered to settle on £150,000, I was told not to counter offer. I ended up losing my home and a big chunk of my pension, as well as wasting more than £70,000 on legal fees. Their advise has cost me more than half a million pounds and I will be making an official complaint and looking for compensation. I also raised on many occasions that their legal bills were extortionate, but my concerns were ignored and I ended up having to sack them before the FDR as they had already run up more than £40,000 of fees and wanted another £10,000. Throughout, they offered no strategy. they simply responded to the other sides aggressive demands that continually arose throughout the divorce proceedings.

Reply from K J Smith Solicitors
Aaron O'Malley was helpful, responsive and very professional. He made the process as seamless as possible. Highly recommend.

Reply from K J Smith Solicitors
I do not have the words to articulate how unbelievably wonderful K J Smith solicitors have been to myself.
I have never had any experience with this kind of thing before so I was feeling pretty anxious about the journey ahead.
After my marriage broke down and feeling the most vulnerable I’ve ever felt, the moment I walked into their office and was met by Samantha Archer I knew this team were the ones I wanted to help me.
I was guided, protected, informed and respected in a way I didn’t know a service could be. I was so much more than a customer. I felt heard, listened too and safe, I wasn’t alone and was fully protected by them.
Their professionalism, their work ethic and their desire to go above and beyond was something I will never forget.
K J Smith changed my life. If it wasn’t for Samantha Archer and her team my life would be very different today.
They will forever hold a special place in my heart.

Reply from K J Smith Solicitors
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.