Klar Reviews 4,592

TrustScore 4 out of 5

3.9

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Rated 4 out of 5 stars

Very good product. Only problem is, I have bought windows and a door, in three separate deals, and every time they have postponed the delivery at least two weeks, so I have to schedule new appointmen... See more

Company replied

Rated 4 out of 5 stars

The delivered Windows and Doors were of excellent quality and packaged with care. Measurements were as expected. A delay of two weeks, although communicated well, was the only thing holding me back fr... See more

Company replied

Rated 3 out of 5 stars

In fact I am not pleased with the fact that when you order you Get to pick estimated delivery dates. And for the second time noe the delivery date has been moved by Klar. So I find it a little diffic... See more

Company replied

Rated 5 out of 5 stars

I had two window deliveries to a difficult site up a mountain last winter. One was delayed by 3 weeks but there was alot of disruption in Europe at the time. Even so, the delivery time frame was much... See more

Company replied

Company details

  1. Window Supplier
  2. Door Manufacturer
  3. Door Shop
  4. Door Supplier

About Klar

Written by the company



Klar is your go-to destination for high-quality energy-efficient windows and doors made from Estonian FSC-certified timber. We take pride in providing our customers with environmentally friendly solutions that enhance the energy efficiency and value of your home.

At Klar, we understand that energy efficiency is a top priority for our customers. That's why we have designed our windows and doors to be highly energy efficient, reducing energy consumption and saving our customers money on their energy bills.

Thank you for choosing Klar for your energy-efficient window and door needs. We are committed to providing you with high-quality, sustainable products and outstanding customer service, and we look forward to helping you enhance the quality of your home.

Get in touch

🇩🇰 Danmark

📞 +45 78 76 88 83

✉️ hej@klarhome.dk

🇸🇪 Sverige

📞 (+46) 18 800 81 38

✉️ hej@klarhome.se

🇳🇴 Norge

📞 +47 32 99 40 27

✉️ hei@klarhome.no

🇬🇧 UK

📞 (+44) 0808 164 9920

✉️ hello@klarhome.co.uk

🇩🇪 Deutschland

📞 (+49)30 8379 7057

✉️ hallo@klarhome.de

🇪🇪 Eesti

📞 (+372) 880 1212

✉️ tere@klarhome.ee

Energy Efficient Windows & Doors For Everyone

Up to 12 Year Warranty & Price Match ✅

Up to 12 Year Warranty & Price Match ✅
✅ Energy efficient windows (U-value: 0.7)
✅ More than 50.000 Customers
✅ Webshop since 2015

– these are just a few of many reasons to choose Klar for your Home renovation project.

Design and order your products in a few minutes and have them delivered to your doorstep directly from our own factory. Easy and affordable.

We use Estonian FSC-certified pinewood: Quality-conscious and climate-friendly ❣️

Read more about our 12 year warranty or read more about how to get started installing your own windows and doors from Klar

Contact info

3.9

Great

TrustScore 4 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service. Have just started making our second order with them.

January 14, 2022
Unprompted review
Klar logo

Reply from Klar

Hi Alice,

Thank you for your feedback :)

We are so happy to hear about your experience with our customer service! Also we are very proud to be part of your home improvement project!

We hope to be able to see your brand new home once the renovations are done :)

Best,

Klar

Rated 5 out of 5 stars

very easy and informative web site

January 10, 2022
Unprompted review
Klar logo

Reply from Klar

Hi,

Thank you very much for your review!

It means a lot to us that you took the time to give us feedback on our website :) We are happy that you feel that it is an informative and easy to navigate website, because that is exactly what we are aiming for!

Thanks once again for your feedback!

Best,

Klar

Rated 5 out of 5 stars

easy to navigate and order

easy to navigate and order - I can't wait to receive my order

January 4, 2022
Unprompted review
Klar logo

Reply from Klar

Hi Kate,

Thanks a lot for your review :) Great to hear that you've had a good experience with our webshop!

We are very excited for you to receive your order as well!

Best, Klar

Rated 5 out of 5 stars

Very fast shiping :) good quality💪

December 12, 2021
Unprompted review
Klar logo

Reply from Klar

Dear Dainius,

thank you so much for your feedback!

We are happy that you are satisfied with the shipping and our quality and we hope you will enjoy your new KLAR products many years to come :)

All the best,
Thomas, Klarvinduer

Rated 5 out of 5 stars
Klar logo

Reply from Klar

Hej,

mange tak for din feedback!

Vi er rigtig glade for at du synes, at vores produkter er af god kvalitet!

Vi håber at du kommer til at nyde dem i mange år frem ;)

De bedste hilsener,
Klarvinduer

Rated 5 out of 5 stars

Super glad for kvaliteten og levering…

Super glad for kvaliteten og levering var lige på datoen 😄😄😄😄😄

October 24, 2021
Klar logo

Reply from Klar

Kære Michael,

tusinde tak for din feedback!

Det er dejligt at høre, at du er glad for kvaliteten og at du fik levering som aftalt :)

Vi håber at du kommer til at nyde dine nye KLAR-produkter mange år frem!

De bedste hilsener,
Klarvinduer

Rated 4 out of 5 stars

Good product to a decent price

Good product to a decent price. Had some scratches in aluminium profiles not visible without unpacking, did not unpack until final destination (Sthlm archipelago), so found it a bit late. Otherwise good finish and fit. Will fill the desired function well.

June 28, 2021
Klar logo

Reply from Klar

Thank you for you feedback! I'm glad to hear that you are happy with our products. So unfortunate about the scratches, I hope it got fixed. If not, please contact our customer service and we will help you.
Have a nice day!

Rated 1 out of 5 stars

Great disapointment...

Great online presence and marketing. However, the french door I have ordered has been delivered without its keys and door handle. A bubble of air has also formed under the paint - something I would NOT have expected to happen and this is even before the installation. And of course, no quick response or resolution for days since I raised the issue. I am quite disappointed at a time when you need to install the doors.

June 14, 2021
Klar logo

Reply from Klar

Dear Michael,

thank you for your feedback!

We understand that you are in contact with our reclamation team and they are doing their best to help you and to repair the damage done.

The keys and door handle is sent from the factory and should arrive within a few days.

When all is sort out and your windows are installed, we hope you will enjoy them.

Best regards,
Klarwindows

Rated 5 out of 5 stars

Really happy with the service.

Really happy with the service.
Easy website and the company delivered the goods on time!
Thumbs up!!

March 21, 2021
Klar logo

Reply from Klar

Dear Joao,

thanks for your feedback! Great to hear that you are happy with our service and find our website easy. Thumps up right back you :)

Best regards,
Klarvinduer

Rated 5 out of 5 stars

Just as expected.

March 14, 2021
Klar logo

Reply from Klar

Dear Focu,

thanks for your feedback! Great to hear that your delivery is just as expected.

Best regards,
Klarvinduer

Rated 5 out of 5 stars

Superfin kvalitet

Superfin kvalitet - God opfølgning i produktionsprocessen - Levering som aftalt og god kontakt med fragtmand inden levering - alt i top!!!

February 28, 2021
Klar logo

Reply from Klar

Kære Jimmy,

Tusind tak for din positive feedback!

Det er simpelthen så skønt at læse, at du har været glad for hele købsprocessen hos os! Vores fragtmænd bestræber sig altid på at kontakte kunderne et par timer for inden leveringen. ;-)

Hvis du en anden gang får brug for hjælp til at aflægge en ordre hos os, er du velkommen til at kontakte os!

De bedste hilsner,
Klarvinduer

Rated 5 out of 5 stars

The best!!!

The best!!!😉😎😍😍😇

November 28, 2020
Klar logo

Reply from Klar

Dear Robert,

Thank you very much for your feedback!

We really appreciate it and we are proud to be called the best 😉

Youre always welcome to return with any queries or questions!

Best regards,

Klarvinduer

Rated 5 out of 5 stars

Good quality windows and doors

Good quality windows and doors.
Delivery on time.
Good customer service.
Highly satisfied.

November 25, 2020
Klar logo

Reply from Klar

Dear Alex,

Thank you so much for your review 👌 🙂

It means a lot for us to hear about your experience with us! Those are all the things that we aim toward giving the best possible experience for all our customers. So it's really great to hear that 🤗

We hope that your new windows and doors look amazing in your home!

Best regards,

Klarvinduer

Rated 5 out of 5 stars

Very helpful and prompt customer…

Very helpful and prompt customer support by email, with images to clarify how to adjust the window etc.

November 5, 2020
Unprompted review
Klar logo

Reply from Klar

Dear Amos,

Thank you so much for your feedback 🙂

It has been a pleasure guiding you and we are so happy to hear that you have felt safe in the process! It is always our goal to give a good and precise guidance, so that the entire journey doesn't feel daunting 😊

We hope that you will be happy with your new window and to hear from you in the future 🙏

Best regards

Klarvinduer

Rated 1 out of 5 stars

Absolutely not advisable

Highly recommended that not even think to consider to buy a product from klarvinduer, even if it gets for free. Klar is the company which does not give value to the customers and their wishes, money about the product. There were more than three highly visible damages on the windows which we ordered, however, the responsible customer care team does not want to give any solution on it as they say it is allowed to have damages like that. But we did not see any comments or terms and conditions on the website explaining about the allowed damages when we order it. everything they say when we are about to claim the damages and its right away denied to do something. And the great part of my experience is, the product has delivered with no prior information about the time they deliver. finally i have got faulty product from klar which i have paid for a good product.

October 29, 2020
Klar logo

Reply from Klar

Dear Fhilip

Thank you for your comment.

As we talked about earlier this day, I am sorry that we did not informed you about the delivery 2. Time that’s not okay and I will check up on our procedure for that. On the first delivery where you denied the elements, the procedure for informing you should have been followed I can see.

The damages you referee to are minor scratches on the side where windows industries in general use for secure the elements to the pallet for transportation. This outer sides (bottom top and sides) around the element is hidden when the element are installed. These sides are not visual in the same standard as what becomes visual after installing.

We still provide you with full warranty for the product and you are always welcome to contact KLAR vinduer if you should have further questions

Best regards

Morten
Klarvinduer

Rated 4 out of 5 stars

vimduet var som fprventet😊

July 9, 2020
Unprompted review
Klar logo

Reply from Klar

Kære Carsten,

Mange tak for din anmeldelse!

Det er jo bare så skønt at høre :) Vi er så glade for at dine forventninger blev indfriet.

Vi håber at du vil nyde dit nye vindue i lang tid!

Bedste hilsener

Klarvinduer

Rated 5 out of 5 stars

Incredible service & amazing windows

From start to finish Klarvindu have been nothing short of incredible. The team have been so helpful and knowledgable. They have made this entire process so easy and stress free. The fitters who came to do the job were great too; friendly, quick and tidy. The whole job was handled really well. Thank you!

July 2, 2020
Unprompted review
Klar logo

Reply from Klar

Hi Claire,

Thank you very much for your positive feedback.

We hope you will enjoy your new windows and door for many years to come.

Regards,

Brian
Klarvindu

Rated 5 out of 5 stars

The Best

Super good quality.

July 2, 2020
Unprompted review
Klar logo

Reply from Klar

Hi there,

Thank you so much for your feedback!

We really appreciate that you took your time to write a review about our product quality :) We are very proud about being able to deliver great products for a fair price, so once again thank you for shedding light on that.

Have a great day!

Best regards

Klarvinduer

Rated 5 out of 5 stars

Really good experience with Klarvindu

Really good experience with Klarvindu, great communication & support, always available and happy to make any personal amendments. Cant fault them, great trustworthy company.

March 27, 2020
Unprompted review
Klar logo

Reply from Klar

Hi Ian,

Thank you for the kind words. We really appreciate it.

Regards

Brian
Klarvindu

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