Good company had quite a lot of dresses trousers shirts and tops over last few weeks Disappointed with one top not sewn correctly around top emailed and told them no response this is only item had... See more
Location
Switch locationAffinity Stirling Mills, Unit 40, FK13 6HQ The Devon Way, Tillicoultry, GB
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See what reviewers are saying
Beautiful clothing at a reasonable price. I saw this one blouse and loved the colours immediately. This might not seem like a big thing but having shopped online before I knew that colours weren’t alw... See more
Company replied
I think it’s a very pretty dress that fits me perfectly apart from the length as I’m only 5 foot 2 but I have someone who can shorten it for me.It’s a go anywhere dress but not too flashy so I love it... See more
Company replied
Gorgeous clothes well made and lovely bright colours. Delivery time was excellent and look forward to wearing my lovely clothes in the summer. I will definitely order more items and the prices are v... See more
Company replied
Company details
About Klass - Affinity Sterling Mills
Written by the company
Klass is a UK women’s fashion designer and retailer based in the North West of England with a heritage of over 35 years.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
Our promise to you
Written by the company
- Our customers are at the heart of everything we do.
- Our customer services team work closely with our warehouse team and store teams to ensure that we provide the highest standard of customer care. Treating our customers with support respect and kindness.
Tracked 48 Hour Delivery
FREE 48 Hour Delivery On Orders Over £50
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Contact info
Affinity Stirling Mills, Unit 40, FK13 6HQ, The Devon Way, Tillicoultry, United Kingdom
Get 15% Off Your First Order
4.6
Excellent
121 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 24 hours
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Padded coat, good price
I love the coat I bought, but tried the exact one on in Dobbies and the zip was faulty, so I had to order online. Prefer to buy in a shop, but glad I'd tried it on for the size
January 10, 2025
I wear a lot of black and this pashmina…
I wear a lot of black and this pashmina was perfect in black and white. I bought my daughter in law one also
January 9, 2025
It was a lovely dress but I found the…
It was a lovely dress but I found the arms very tight.delivery was excellent and on returning I found it no problem
January 2, 2025
Reply from Klass - Affinity Sterling Mills
Good afternoon Winifred
Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.
Kind Regards Kate - klass.co.uk
Reply from Klass - Affinity Sterling Mills
Good afternoon Linda
It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
Kind Regards Sophie - klass.co.uk
Lovely Watercolour dress
Very speedy delivery.
Dress is very pretty, beautiful sleeves if you don’t like your arms showing and is a flattering comfortable fit. Just wish it was a little longer, but overall I’m happy
December 18, 2024
My Christmas party dress arrived just…
My Christmas party dress arrived just in time for the party, it fits perfectly and was really comfortable.
December 18, 2024
Reply from Klass - Affinity Sterling Mills
Good afternoon Janet
Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!
Kind Regards Kate - klass.co.uk
I sent for 3 items of clothing (3 tops)…
I sent for 3 items of clothing (3 tops) I have only received 2 tops in the parcel and no mention of the 3! I will be returning the 2 items I have received and I will not be rushing to order anything else. Thank you.
December 5, 2024
Reply from Klass - Affinity Sterling Mills
Thank you for your feedback Linda we can only apologise and we will take this up with our warehouse team.
Garment was faulty so phoned helpline
Garment was faulty so phoned helpline. Friendly and efficient return process.
December 2, 2024
The dress was nice and valued for the…
The dress was nice and valued for the money but the description was misleading
November 13, 2024
Reply from Klass - Affinity Sterling Mills
Good afternoon Lovia
Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!
Kind Regards Emma - klass.co.uk
Reply from Klass - Affinity Sterling Mills
Good afternoon Linda
Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!
Kind Regards Emma - klass.co.uk
Great Service
Used this company a couple of times. Very satisfied with products and pricing. Sizes can be a little challenging. I ordered medium but definitely needed next size up for Anna Rose items. Thankfully, returns are free and I was able to order the correct size which was still in stock. Delivery is quick.
November 22, 2024
Reply from Klass - Affinity Sterling Mills
Good afternoon Ros
Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!
Kind Regards Emma - klass.co.uk
Reply from Klass - Affinity Sterling Mills
Good afternoon Lorraine
Many thanks for your kind review as it is greatly appreciated!
Kind Regards Sophie - klass.co.uk
Reply from Klass - Affinity Sterling Mills
Good afternoon Connie
Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!
Kind Regards Sophie - klass.co.uk
Reply from Klass - Affinity Sterling Mills
Good afternoon Sandra
Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!
Kind Regards Emma - klass.co.uk
Staff very good no hassle very helpful
October 21, 2024
Reply from Klass - Affinity Sterling Mills
Good afternoon Patricia
Many thanks for your kind review as it is greatly appreciated! We look forward to hopefully be welcoming you back in the future.
Kind Regards Kate - klass.co.uk
Reply from Klass - Affinity Sterling Mills
Good morning Susan
Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!
Kind Regards Emma - klass.co.uk
This item was very easy to order
This item was very easy to order, a speedy delivery and a lovely jumper!!
October 28, 2024
Reply from Klass - Affinity Sterling Mills
Good morning Carole
Thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!
Kind Regards Kate - klass.co.uk
Reply from Klass - Affinity Sterling Mills
Good morning Jane
It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
Kind Regards Sophie - klass.co.uk
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